I love this care and their compassion for their work! They…read moretake great care of my family member and I feel comfortable knowing he is in a happy environment. They answer all questions and concerns! Highly recommend it!!

I highly recommended Family Care Services, they have been taking great care of my mother. All the…read morecaregivers are very friendly and well trained.

Workers did very little even sleeping while on duty or using their cellphones. Even when asked to…read moredo a task, e.g. help folding clothes, it didn't get done...or washing dishes. They didn't show up on time occasionally and without letting the customer know. They used overtime without consent. The 3-ring binder left for reference was incredibly off-putting...big, complicated, with no easy way to see or define expectations.

The administrator of the OLYMPIA office is outstanding! She has been a pillar for our community and…read morealways there for you when you need her! She runs the office very well and is great at helping people both clients and employees! She is caring and compassionate and humble lady!

I have been so impressed with Comfort Keepers! Each member of their staff has been kind, clear and…read moreprofessional. They acted swiftly to help put services in place and have gone above and beyond to keep the process transparent and easy. I'm so grateful!! Also, Sophie, is my grandmother's caretaker and she is excellent! She presented herself in a way that allowed my grandmother to feel comfortable quickly. I can't say enough!

Comfort Keepers did incredible things for my dad. After he took a spill and fractured his hip, I…read moreneeded caregivers to come into his home a few times a week to help with the basics--dressing, grooming, bathing--but Comfort Keepers went above and beyond, making sure his home was spotless and that he had good meals while they were there. All the caregivers were extremely professional, thorough and compassionate, as was everyone in the office. I would recommend Comfort Keepers to anyone needing peace of mind that their loved one is being looked after if they're not able to do it themselves.

So far so good. They got us a regular person for 2 days, which is great to not have new people…read moreconstantly. They do a good job at cleaning, laundry, etc. I only wish they had more cooking skills, so you do need to write out recipes. The manager came in for a 30 day checkin, and the comes quarterly. So I feel if anything isn't working, they will listen and correct. For example, my mom can't stand perfumes, so we got that fixed fast.

I love working for Home Instead. They have flexible hours and great clients to work with.read more

They hire inexperienced people, provide only one day of training and expect these caregivers to…read moreknow what they are doing on their first assignment. The liability upon the company and their caregivers is a good recipe for a lawsuit or worse waiting to happen. I see reviews from years ago and the same is still happening. Communication between company and patients is ridiculous and not accommodating for the patient, nor for the caregiver. All they care about is a warm body to care for patients with or without experience. That is really bad.

Contacted Comfort Keepers a week ago, gave all my info and told them I needed to find someone to…read morehelp me in two weeks following knee replacement surgery. I was told they could help and another person would call for details and to make arrangements. No body called for a week. I called them again and was told someone would call that day. Nobody ever called - not even to tell me they could or could not help, leaving me hanging with surgery just a week away. This company showed NO interest in following through, or in anything approaching customer service.

Caregiver Connection was great with getting back to me in a timely manner not only in the beginning…read morebut also whenever I had any questions. The Caregiver we chose was excellent! Wish we could have kept her longer, but was unable to keep my father at our house due to his Alzheimers. I would use them again if the need arises.

Caregiver Connection is absolutely the BEST!…read more Rahe caregivers try represent are of the highest caliber, and their office staff are friendly, knowledg

The salesperson, Nathan Harris, signed me up for $1,340 per month, for them to come here twice a…read moreweek, but didn't hear from them for two weeks. Then, got a call from their scheduler, who was telling me that they were going to come the following day, with an appointment. Not only had they not asked about my schedule (I had a dentist appointment the following day), but had no concern about me telling them that the appointment would not work for me. I told her to cancel everything, but she said that the only person that could cancel things, was the salesperson, who owns the company. So I told her to have him call me. When he called, he said that he would have to charge me for canceling the appointment in less than 48 hours. I quickly pointed out that they hadn't scheduled the appointment with less than 24 hours notice, giving me no notice. After that, he promised to refund my money! It has been 2 weeks, 4 phone calls I've made, messages left, and them still not refunding my money (as promised)!! Don't trust them. They will steal your money, lie to you, and act as though their unacceptable actions, are your fault! Not a good company!! Outrageous prices, and no concern about the needs of the patient, or the massive charges that they have!! For your sake, look for someone better to assist you.

I would like to highly recommend Senior Helpers of Vancouver. I have received a prompt response…read moreevery time I call them. The negative reviews about that are dated back several years so don't be concerned with that. They are very attentive. Nathan visited my Mom and me and was right away very responsive to our needs. We actually are the smallest contract they have yet Nathan treated us like we were a big contract. He didn't rush anything and answered every question we had. No pressure at all. Nathan is a great caring individual who is a real asset to Senior Helpers! I highly recommend Senior Helpers!

Call the supervisor of our care giver who is completely incompetent. "Will try to do some…read moretraining". How can you defend someone who is representing your company so poorly it's atrocious.

Home Care has been taking care of us for over two years. Every care giver they sent to us has been…read moreexcellent. By excellent I mean professional, skilled, gracious, friendly and punctual. We have had consistent caregivers over this period of time. The office staff is also very professional...they make sure our needs are met. I realize that there are other such agencies, but I would never leave Home Care. With a spouse who has major medical needs, it is critical that I have consistently quality care and Home care provides that. A+

As a nurse, I did not feel like most of the staff I met from this company was competent or that the…read morecompany had adequate communication with their staff regarding their client's situations, logistics ect. We hired them to take care of my elderly mother who was rapidly declining, but I ended up supervising the caregivers even when we had 2 caregivers because my mother was such a fall risk. When I wasn't there, my mother ended up falling and hitting her head. There was always confusion when new staff arrived because the office staff was not communicating well the instructions on getting into my mother's building. As a nurse, we always have a hand off when care is changing over. There was none of that with their caregivers. At least they would not abandon their clients and wait until the next caregiver would arrive. They claim that they have med trained staff, but their training was only 5 hours and it was only sufficient for meds that were scheduled. If meds were as needed, they did not have the training to adequately give them. Most of the "medication trained" staff that I spoke to did not even know what common medications were used for, what side effects to look for ect. Their caregivers may be adequate for clients who don't have family to care for them who are completely cognizant but I would not recommend them for confused elderly patients with complex medical issues. Moved my mom into Hopewell house where she received excellent, compassionate, competent care. I was finally able to leave her feeling confident in their capable care.

Absolutely a lifesaver! 24/7 care was in place by the evening. They have high quality caregivers…read morewho are skilled, compassionate, and friendly! They were flexible adding days/shifts immediately upon placing a call. We ended our time after 2 full weeks, but will not hesitate to use them again

My father hurt himself and was in a skilled nursing rehab. I asked several home health companies…read moreto come and evaluate him for extra care, but only one showed up. Home Instead! Everyone I've talked with at Home Instead has been pleasant and professional, and I believe their caretakers really helped him to recover. Recently, I needed help on a trip (for a funeral) and Home Instead was able to assist my father again. Their care worker was great. Highly recommend Home Instead!

We've had Home Instead helping with our 97 year old mother for years. They have great care givers,…read morereliable service and are always willing to help us work out and meet our changing needs--and our needs have changed in serious ways and abruptly during these years and Home Instead has provided options tailored to our needs professionally and promptly. Finally, our mom a private person was very hesitant to have anyone in her home to begin. Over years she has developed a trust and reliance on her care givers. The kindness and caring nature of the care givers from Home Instead shines through so they are now integral and welcome parts of her daily life.