Professional, thorough, trustworthy. The technicians did an excellent job of cleaning the house air…read moreand dryer vents. They cleaned up after themselves and left the areas spotless and the vents clean. Highly recommend!

Excellent job with dryer vent cleaning. Easy to schedule an appointment via email. They arrived…read morewhen scheduled and quickly got the job done. They were polite, professional, and cleaned up after themselves. I have not used them for other services but will certainly add them to the list!

Great service. Honesty & reliability is a key factor. We looked at many duct cleaning services in…read moreAlexandria area but no-one came close to competing with Carlo. Carlo rendered an amazing duct cleaning service at a very competitive price. We highly recommend him! Check out our before and after video here. https://www.youtube.com/watch?v=24U9x3aqJ2E

Do not us this company they leave a mess at your house and they ran my electric bill up . Very poor…read moreservice

After extensive research I hired JCS to clean and inspect my chimney when I moved in. I assumed it…read morewas done well but I didn't see any photos. Fast forward 6 months (I never used the fireplace during the 6 months) and I was converting to gas logs. The gas fireplace company said I needed a chimney inspection and cleaning. I told them I had it 6 months ago - but I needed a new one. Fine. I used a different company to inspect the chimney and do some brick work. I saw the photos of the debris on the shelf and inside the chimney!! The other company removed Half of a 5 gallon bucket of debris. And they showed me a nail or screw one damper that was not secured during the first cleaning. So I am very disappointed - did JCS even do anything? Oh, and I paid double to JCS rather than the second company for the same services. TLDR: I do not recommend JCS

They arrived on time to clean out our dryer vent. Great costumer service, decent pricing, and quick…read moreservice. They also noted some damage we had to the dryer vent exterior and provided recommendations as well as taped it to seal for now until we could fix it. Good company and would recommend.

Great family-owned business. Nice, honest people…read more.. Very responsive. On-time and did exactly what they were supposed to do. Thanks!

We hired this service to sweep our chimney . On 12/5/23 he arrived, we had to explain to him many…read moretimes how to maneuver our pellet stove. He lost our screws. Our house was full of soot. When it was all said and done after paying him, our stove no longer worked. We had to hire another company to sweep our chimney the very next day. The man promised us numerous times that he would refund us for the damage done. He never did.

The technician was super polite and professional. Michael communicated every step along the way. He…read morewas very respectful of our home. I wish the company would have let us know the price breakdown prior to the appointment so we could compare their rates with other companies. We may have received a lower price from someone else. This is the first time I've ever had a chimney inspected and didn't know what to expect. We received a basic cleaning plus a deep cleaning and It looks and smells very clean.

Tech arrives in a small commuter car with rod and a vacuum cleaner counts registers says it takes…read morean hour to clean ducts and it only cost $650 No thank You

We hired First Response Chimney for several big jobs on our 1901 farmhouse and guest cottage, and I…read morecan't recommend them highly enough. The main project was installing a new Blaze King wood stove, including a new chimney crown and relining the chimney with an insulated stainless steel liner. They also repointed and repaired the cottage chimney, relined it for a woodstove, and repointed the main house chimney. With a wood stove or fireplace, the peace of mind is everything. I never had a single doubt that the work was done safely and to code, and that's worth a lot when it's your home on the line. From start to finish they were extremely professional, reliable, and clearly knew exactly what they were doing. They also went above and beyond on the logistics. The cottage work was tricky to schedule because we had Airbnb guests booked that we couldn't cancel, and they worked around our calendar completely. They even cleaned up mid-job so the space was guest-ready at check-in. At one point the cleaners they'd lined up bailed, and the owner, William, himself drove out on a Saturday morning to handle it personally and did an incredibly thorough job. The repointing deserves special mention. A previous owner had carelessly patched the historic chimney with Portland cement, which is the wrong material for an old home. First Response ground it all out and redid it in lime mortar, matching the original and restoring it the period-appropriate way. It looks like it should- like it was never touched. And they fully cleaned up after every job.

I cannot recommend First Response Chimney Stove and Fireplace enough!! I had an existing fire place…read morethat was not cutting it with heating my house. My heat pumps were constantly running, driving my electric bill up like crazy. I purchase a brand new Hearthstone Heritage wood stove from First Response. The install was seamless. They showed up on time, made sure to move anything that would be dirtied or damaged in the process and even laid down mats to protect my hardwood floors. The workers themselves were professional and presented themselves as such. They went above and beyond to make sure the linear I purchased was insulated and securely fastened. I know I can sleep well at night knowing my family is safe and warm now!! Thank you First Response!!!

Superb service ! On time, great communications, excellent value. Their inspection and chimney…read morecleaning process was thorough, they left zero mess and their post inspection report was the ideal documentation.

Polite, friendly technicians. Honest. Decent price. I've had other chimney businesses do…read moreinspections, and there has always been an aggressive upselling --not with these guys. Low-key. Good experience.