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    Tradesman Advantage

    3.0 (2 reviews)

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    Cool Tech's Heating & Air - HVAC system, post bi-annual service cleaning

    Cool Tech's Heating & Air

    (19 reviews)

    This is the second time the company has done this - they quoted for example $2,600 and have you…read moresign blank screens without text above your signatures. They then send an invoice with the quoted amount - $2,600 and tell you you will receive the annual discount on that amount, bringing it down to $2,300. Later they charged the full price of $2,600 and state that the full amount already included the discount, even though the invoice shows no discount. They then send an updated invoice of $2,600 saying the discounted amount is already applied. After two times of doing this, I will not be working with this company again.

    Do NOT use this company for New installs or service of any kind. Our smart system Hvac, Furnace and…read morethermostat was installed by them Dec. 2017. They serviced the cooling in 2019 and did not disclose upon our purchased in June of 2020. Our family and pets were having horrible nausea, headaches and called in Gordon May 2023 and he said there is a Freon leak and that his company serviced the system in 2019. He added more Freon even though we asked why a New unit would be leaking. He said he didn't know, but could check for $300 more dollars. He got it running and left after we paid $450 for service call without any diagnosis. Continued problems, so we called in another company for second opinion. The Freon Gordon added destroyed the havoc coil and compressor and filled our furnace eztrap with Freon and oil. That is what was making us sick. There is leak in the furnace evaporator coil where they retro fitted the drainage pipe. So the entire system inside and out has to be replaced. A $10k loss for us. Cool Techs takes no accountability and disregards the medical harm caused to us and our pets, let alone the fire hazard to us and the entire condo building. I will file a DPOR, BBB complaint and we will be filing court documents against this company. Hopefully, the State of Virginia will not allow this company to ever work here again.

    Powell's Plumbing & Air

    Powell's Plumbing & Air

    (86 reviews)

    I would definitely recommend Powell's, especially tbe…read moretechnicians, Kyle and . I called to have some routine maintenance done on my hot water heater and septic . The communication and scheduling were excellent, they arrived exactly when they said they would, and even called me an hour in advance to let me know they were on their way. Kyle and Thomas were very professional, knowledgeable, and took the time to answer my many questions. Powell's has also done major repair work on the septic systemwithin my community and they have done an outstanding job.

    My dad and I had called over 6 different plumbing companies that advertised as being able to work…read moreon septic. Five out of the six said they do not do pumping of the septic tanks. The sixth one said they'd call us back but after 48 hours had not. Today, 5/5/26, my dad was driving back to his home from running an errand and saw a Powell's Plumbing truck pumping a septic at a nearby house. He turned around and went back and asked them if they could come and do his while they were in the area. They made a call and said yes! They showed up shortly after the job they were doing was finished and took care of pumping dad's septic out. Amazing. Dad said the lead tech was training a new tech but that they both were super polite, very professional and took care so as not to damage any shrubbery around the house. (Dad's clean-out is only 5 ft off his house foundation) My dad was so impressed that he called me to ask me to leave this review for them as he doesn't "do" computers, lol. He highly recommends Powell's Plumbing and Air for pumping out septic tanks!! A+++

    Tradesman Advantage - hvac - Updated May 2026

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