On time, efficient and thorough. I appreciate their inspection and not being pushy. Will definitely…read moredo business with them again!

After extensive research I hired JCS to clean and inspect my chimney when I moved in. I assumed it…read morewas done well but I didn't see any photos. Fast forward 6 months (I never used the fireplace during the 6 months) and I was converting to gas logs. The gas fireplace company said I needed a chimney inspection and cleaning. I told them I had it 6 months ago - but I needed a new one. Fine. I used a different company to inspect the chimney and do some brick work. I saw the photos of the debris on the shelf and inside the chimney!! The other company removed Half of a 5 gallon bucket of debris. And they showed me a nail or screw one damper that was not secured during the first cleaning. So I am very disappointed - did JCS even do anything? Oh, and I paid double to JCS rather than the second company for the same services. TLDR: I do not recommend JCS

Professional, thorough, trustworthy. The technicians did an excellent job of cleaning the house air…read moreand dryer vents. They cleaned up after themselves and left the areas spotless and the vents clean. Highly recommend!

Excellent job with dryer vent cleaning. Easy to schedule an appointment via email. They arrived…read morewhen scheduled and quickly got the job done. They were polite, professional, and cleaned up after themselves. I have not used them for other services but will certainly add them to the list!

Superb service ! On time, great communications, excellent value. Their inspection and chimney…read morecleaning process was thorough, they left zero mess and their post inspection report was the ideal documentation.

Polite, friendly technicians. Honest. Decent price. I've had other chimney businesses do…read moreinspections, and there has always been an aggressive upselling --not with these guys. Low-key. Good experience.

We hired this company to do a job for us in 2019. Gave a $4200 check for a large woodstove insert…read more He came with a small one he could "get credit for" I said what do you mean? I gave you FULL amount! He left and kept making excuses as to why he couldnt come when he said he would. When he did install the wrong size stove, Jonathan Dao did over $14,000 in damage to our prefab Chimney. it cost us $30,000 to get it all done right. We are working with the Police to get this matter handled legally. DO NOT USE THIS COMPANY!!!!!

DO NOT USE THIS PERSON. We paid him half of the job which is 1400.00 and he has every excuse in…read morethe book why he hasn't done the job. I see all the other reviews say the same thing. I will be filing a police report today.

Do not us this company they leave a mess at your house and they ran my electric bill up . Very poor…read moreservice

The technical expert arrived promptly and cleaned/certified the system. We were very happy with his…read morework and his follow up. We will definitely use him again and recommend Duct Clean 1974 to everyone we know.

Our gas fireplace wouldn't stay lit during the coldest winter in many years. We gave Amazing Flame…read morea call. David came out, right on time, and quickly diagnosed the problem. He explained what the problem was and got right to work getting it fixed. He gave us good advice on maintaining the fireplace. All service was covered by their standard service charge. Everything works perfectly now and it looks great as well!

Have a gas fireplace ~15 years old that wouldn't light. Batteries had leaked in the electronic…read moreremote control box (should probably write a Duracell review...). Called Amazing Flame; was familiar with them from having periodic service before. Nolan D was on time, set up very efficiently, worked very methodically and was very clean. He was clearly knowledgeable and experienced. Performed a full diagnostic and a very thorough service -- important for a gas appliance. Not only brought the fireplace back into original working condition, but went to some trouble to remove battery corrosion from remote control receiver and save the cost of a new one. That was an unexpected and pleasant surprise. Amazing Flame isn't cheap but the expertise and value are there.

I cannot recommend First Response Chimney Stove and Fireplace enough!! I had an existing fire place…read morethat was not cutting it with heating my house. My heat pumps were constantly running, driving my electric bill up like crazy. I purchase a brand new Hearthstone Heritage wood stove from First Response. The install was seamless. They showed up on time, made sure to move anything that would be dirtied or damaged in the process and even laid down mats to protect my hardwood floors. The workers themselves were professional and presented themselves as such. They went above and beyond to make sure the linear I purchased was insulated and securely fastened. I know I can sleep well at night knowing my family is safe and warm now!! Thank you First Response!!!

They installed the new wood stove today. Showed up on time, protected my floor, worked hard all…read moreday, no fooling around. It looks great!!!

Called to schedule a chimney inspection during the winter months. Had to wait for an appointment,…read morebut it was worth the wait. Jonathan thoroughly inspected and cleaned our fireplace chimney, he even got onto our roof to look from the outside! We will be doing some repair work and will contract Blue Ridge to do the work. Jonathan was very honest regarding the scope of work that needs done and the cost of service has been very reasonable. Not only do I recommend this company because they are a small business, I recommend them because they are an excellent company and a pleasure to do business with.

Chase with Blue Ridge Chimney Services was wonderfully knowledgeable, direct, and honest about the…read morecondition of my 200+-year-old chimney. While it did need cleaning, which he completed quickly and efficiently, he also inspected my damper and said that it did NOT need to be replaced, which I was surprised at!! I must also give a shout-out to Rhonda, the scheduler, who was a delight to talk with and gave a reminder call about the upcoming service - which I had forgotten about! Thanks for making my chimney sweeping experience such a pleasant one!!

Great family-owned business. Nice, honest people…read more.. Very responsive. On-time and did exactly what they were supposed to do. Thanks!

We hired this service to sweep our chimney . On 12/5/23 he arrived, we had to explain to him many…read moretimes how to maneuver our pellet stove. He lost our screws. Our house was full of soot. When it was all said and done after paying him, our stove no longer worked. We had to hire another company to sweep our chimney the very next day. The man promised us numerous times that he would refund us for the damage done. He never did.