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Leander, TX

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183 Family Dentistry of Leander

3.4 (5 reviews)
Closed • 9:00 am - 5:00 pm

Services - 183 Family Dentistry of Leander

Cavity treatment

Dental exams

Tooth filling replacement or repair

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Ask the Community - 183 Family Dentistry of Leander

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Leander Dental Care

Leander Dental Care

4.2(247 reviews)
0.5 mi

It's taken me a long time to find the perfect dentist office. I have been seeing Dr. Good for…read moreseveral years now. When you are in his chair, he treats you as if he was treating his mother. He is understanding about my anxiousness, he explains everything in detail as he is doing a procedure. Dr. Good continues to check in about how you are doing during the appointment. He always presents the option that will benefit you the most...he helps you watch your purse strings. Dr. Good also gets to know you and is always asking about the last thing you talked about. He has a great personality so that helps the time fly by during your visit. The entire staff is amazing!! I have adored all the assistants and hygienists. The office staff is efficient. The office is also extremely welcoming and comfortable. Love the chairs!!

STOP. READ THIS BEFORE BOOKING AN APPOINTMENT…read more TL;DR: Incompetent billing department turned a common $250 out-of-pocket procedure into a $1,000+ financial headache. They will lie to get you off the phone, then ghost you completely. Zero accountability or care for supporting patients financially through proper claim filing, even when you handle-hold them to what needs to be submitted to insurance. I'm writing this review to warn others about the incompetence I've experienced with this dental office's insurance handling. What should have been a straightforward scaling and root planing procedure in January 2025 has turned into a year-long ordeal that's now costing me an additional $800 out of pocket; money I shouldn't owe if they had done their job correctly or followed up when I did their work for them. The Timeline of Incompetence: January 2025: I had scaling and root planing done. Paid $248 out of pocket at the time of service. The office led me to believe this would be pre-authorized with my insurance. It wasn't. July 2025: My claim was denied by BCBS Dental due to insufficient documentation/justification from the dental office. Then the resubmission was also denied. According to BCBS, the office apparently just copy-pasted some generic justification on the resubmission without providing the actual clinical details required. I was not notified of either denial by the dental office. Here's what makes this inexcusable: This is a common procedure. The office literally wrote a blog post about it (https://www.leanderdental.com/blog/deep-cleaning/) and emailed their entire patient list promoting it in the middle of last year. I've even had this exact procedure done successfully with a previous dentist who had zero issues getting insurance to cover it. Yet somehow, this office couldn't figure out how to document it properly? The worst part? They never told me about any of this or my increased financial responsibility. August 2025: I only discovered the problem when I started receiving monthly statements for $791.86. When I called, Christina in the front office claimed they were "waiting on a decision for the resubmitted claim." So I called BCBS myself and learned the claim had already been denied a month earlier. I had to do their job for them. BCBS gave me detailed guidance on exactly what documentation was needed: pocket depths, bone loss measurements, crestal bone level greater than 2 mm apical to the CEJ, radiographic evidence, etc. I called the office back within an hour with these specific instructions. Christina assured me they would coordinate with my hygienist and resubmit with the proper clinical details. I was advised to ignore the statements for the time, as the claim would be re-submitted with greater supporting narrative / details. That never happened. The Final Insult: January 2026: Over ONE YEAR after my procedure, Zarika from the office finally called about my outstanding $700+ balance. She informed me they had resubmitted "as a courtesy" the one time and would not be submitting again. This directly contradicted Christina's promise. I explained the entire situation and referenced my previous conversation. Zarika said Christina would call me back within an hour. I never heard from them. I followed up with an email to the office, but never heard back by email either. The office will make promises to defuse an uncomfortable phone call, but won't do the work to actually follow up on the patient's requests/needs. They don't seem to care that a $250 out-of-pocket procedure becomes over $1000 out-of-pocket, despite the patient explaining to the billing department EXACTLY how to avoid that, per insurance. What This Means: Either this dentist performed dental work that wasn't medically necessary (unlikely), or - more probably - the front office/billing department is either too lazy or too inexperienced to file insurance claims correctly. This office failed at every single step: * No pre-authorization despite implying there would be for an expensive procedure * No proactive communication when the claim was denied (twice) * No proper follow-up / claim resubmission even when I communicated to them the exact documentation requirements * Conflicting information between staff members * Broken promises about callbacks * Zero accountability I'm now stuck with an $800 bill because they couldn't be bothered to document a routine procedure properly, communicate honestly about my claim status, or follow through on their promises. Thankfully, I proactively cancelled my other appointments with the office for ongoing dental procedures, pending a successful resolution to this issue, which didn't happen. So I saved myself additional headaches and high out-of-pocket costs. Find a dental office that actually knows how to handle insurance claims professionally and treats their patients with basic respect. If you've made it this far: Please give a Thanks reaction if you've had a similar experience.

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Leander Dental Care - Waiting room

Waiting room

Leander Dental Care
Leander Dental Care

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Apple Springs Family Dentistry

Apple Springs Family Dentistry

4.8(119 reviews)
1.5 mi

i recently had my 4 front teeth cracked in an accident, and Dr Tay with Emily as assist saved me!…read more. He did 4 Bioclear treaments on my teeth and they are beautiful, natural looking and so comfortable. The procedure wasnt short for 4 teeth but Emily kept me very comfortable and Dr. Tay is always concerned for my comfort in the chair. I could not be happier with results or with the personal caring offered and highly recommend.

They only clean your teeth if you want their more invasive periodontal type of cleaning without…read morelistening to your full medical history and dental allergies. When refused their anesthetic required procedure they could not complete a normal cleaning even at my request. Do not bother going to them, unless you want to be strong, armed into something procedural that you do not agree to. This is not the dentist to go to if you'd like a normal cleaning. When I try to explain to him, the dentist that I had within the last year had a terrible allergic reaction to something in Crest 3-D toothpaste and that any chemical since then stings and it makes my mouth swell. He interrupted me and didn't listen and made zero eye contact, talking to me from behind me without being able to even see his face and introduce himself. I had no idea what this dentist even look like who was interrupting me when I was trying to give my dental history. I felt like this dental History was an important fact before prescribing anything to be put in my mouth. But no, this dentist who is extremely rude didn't introduce himself face-to-face did not make eye contact for a first time patient, just went into his procedural recitation of an invasive procedure involving chemicals, and analgesic, which I have also had allergic reactions too. In addition to him, the front desk girl was rude. When no, I did not have the paperwork filled out prior to my visit that's why I was there 15 minutes ahead of time. Sorry for the inconvenience of not having it filled out. But I had another emergency three days ago that this was not on my priority list. When I explained that emergency to her, she gruffly handed me an iPad to complete it without an empathetic. I'm so sorry for what you incurred three days ago that prevented you from filling out her paperwork. Empathy, care, listening, skills, body, language, eye contact, are not characteristics at this dental office. If you're looking for those type of characteristics look elsewhere.

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Apple Springs Family Dentistry - Cozy dental office patient waiting area.

Cozy dental office patient waiting area.

Apple Springs Family Dentistry
Apple Springs Family Dentistry

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Perch Dentistry - Check in/out station

Perch Dentistry

4.9(63 reviews)
3.0 mi

I've been going here since the reopening after Covid. Dr. Cua has been my dentist ever since. She…read moreis amazing and her demeanor helps relieve anxiety. The staff, Beno and Christine have been here awhile. Taking xrays and expertly cleaning your teeth so you have that million dollar smile. There are several others on the staff and they have all been so wonderful to me and others too from the smiles I see as people are coming and going. If you don't have a regular dentist or dental hygienist, I highly encourage you to come to Perch and see Dr. Cua for a thorough exam and her Dental Tech/Hygentist Christine for the cleaning that will leave your mouth feeling incredible!!!

I've been in Texas for almost a year and I need to find a dentist. A visit to the dentist is…read moreusually never a pleasurable experience. But I found Perch Dentistry to be quite different. First of all talk about "Hi Tech"...WOW! 360 degree facial scanners, digital cameras that fit inside your mouth and digital X-rays. You are able to view your photos from your chair. Even watch your skeletal facial image rotate on the screen in front of you. Sit and enjoy Netflix on the wall and the ceiling during your treatment with noise canceling headphones. The staff is is extremely considerate, always checking up on you. You'll never feel like you're forgotten. Next day, I get a curtesy call checking up on me. Think I've found my next dentist.

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Perch Dentistry - The front counter inside the Perch.

The front counter inside the Perch.

Perch Dentistry
Perch Dentistry - The most beautiful new patient welcome gift!

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The most beautiful new patient welcome gift!

Castle Dental

Castle Dental

3.9(17 reviews)
0.2 mi

Last week I had a molar crown fall off. My insurance assigned me this location, and so I gave them…read morea call. No one picked up after three calls over a half hour, so I physically visited the location to talk to the front desk. The woman who greeted me was friendly, but with only one other person in the waiting room and no phone calls while I was there I have no clue why she couldn't pick up the phone for me, the office was not busy on this day. I described my situation, showed her the crown in a plastic bag, and asked for her earliest appointment. She said she'd try to get me in that day depending on if another patient confirmed their appointment, agreed this was an emergency, and wrote my name and number down underneath at least a dozen pages of her other notes, and said she'd call me while letting me know that I would probably have to wait a week if that patient got back to her. I did not receive a call, so I scheduled an emergency appointment for this week on the website. At 8PM the night before my appointment, I am told they will not see anyone that isn't there for routine hygiene and that I need to reschedule again. Less than 24 hours notice to tell me I have to wait an additional week (according to the website scheduler) with a tooth cut in half and exposed to the open air? Negative stars. Aggravating does not even begin to describe it. To the owner of this establishment, don't even bother with your pitiful form response to negative reviews. It would simply be embarrassing for you.

I have waited almost a month for my new crown to be fitted. Apparently they are only open for 2…read moredays per week. My temporary crown fell out two weeks ago. They canceled my appointment twice , then I have had to wait another two weeks without knowing what is going on. They did not call me to reschedule. When I call them it's an answer machine. I paid for the treatment but have heard nothing. I've never been treated like this by any dentist before. Shocking disregard for their patients and their business. I will never use castle dentists again.

183 Family Dentistry of Leander - generaldentistry - Updated October 2026

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