I've just returned from a regular dental cleaning and three things occurred to me: 1) The visit was pleasant (yes, the cleaning was rigorous but the people there are good to know when getting the mouth stuff done), 2) I've been seeing Dr. Nguyen for 9 years now, and 3) I had not provided Dr. Nguyen, and ALL of her team at Paramount Dental, the review they continually earn.
Perhaps you can relate when I remember how I ended up at Paramount Dental: I had moved to Austin and was still stuck in that "new to town" mode that requires a person to find the following necessities: a good doctor, a good dentist, a good mechanic, and a good hair stylist. All that takes time and some tragic trial by error. I won't lie, the combination of "good" and "dentist" is a hard one. At the time, I had committed to another dentist only to have a crown put on that was not shaped well, catching food, and causing irritation. Dr. Nguyen came as a referral from a new friend so I went to her to see if the crown could be fixed.
As a new patient, the first person who consulted with me was Dr. Nguyen, the sole owner and doctor. I thought she showed up because I was there for a crown and not a cleaning, but I've since learned that she meets all her new patients for all initial consultations, no matter the purpose. The practice allows her to get to know her patients and it also supports her hygienists so they are prepared for the patient's needs before getting started. I remember when I first thought I should come back for another visit: Dr. Nguyen was elbows deep in smoothing out that crown and observed that the previous dentist probably was young but hadn't really done that bad of a job with the crown. She approved of the packing and setting, but stated that with a little more practice the other dentist would be able to finish it better and be more successful. The observation struck me b/c she had extended an unsolicited courtesy to a practitioner that I was not particularly fond of at the time, but her views were supported and professionally clinical. Since then I have appreciated Dr. Nguyen's direct professionalism and tireless interest in researching her field and updating her practice.
Her own professionalism is also evident in the team she relies on to support the clinic and the patients. Dr. Nguyen obviously challenges herself and those expectations and challenges also exist throughout her team members. Every single person you encounter from entering to patient chair to exiting is highly competent and knowledgeable in their own skills and responsibilities. And they like where they work and who they work with/for. You can't help but feel better about being a part of that, even when it's only for two or three times a year.
And, as I mentioned ages above at the start, they are all just good people to know. Do I like dental cleanings, crowns, or other various dental necessities?...No. Hmmm...yep, still no. But they are all necessary and I'm largely responsible for my own daily dental/gum care ...but after stumbling onto Paramount Dental I am also secure in the knowledge that I have the support and maintenance that I can rely upon, and yes, leave after a pleasant visit after all this time. read more
