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1800 Dry Clean

1.0 (1 review)

Services - 1800 Dry Clean

Dry cleaning

Carpet and upholstery stain treatment

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9 years ago

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Metropol Cleaners - Dress in the store to show them the damage.

Metropol Cleaners

(2 reviews)

So basically, I'disappointed. I brought 7 items to their establishment. 6 dresses and 1 skirt. All…read moreof them except 2 pieces were not worn. All I requested was for them to be steamed pressed. There were 2 ladies, one at least in her 60's and a younger Lady. The 60's lady didn't speak great English, but managed. They told me it would be an additional $8 if I want them back right away (the very next day), and I did. Then I told them, it's okay, I can pick them up Wednesday instead of the Tuesday- the drop off day was Monday. I leave them and when I look at the receipt they charged me the $8 anyway but it said pick up Tuesday at 5pm. No worries. They said I would get a text but I didn't so I called that Tuesday and they said it's ready. I go to pick up my clothes and as they should be they are in plastic. I get home and take them out to do a visual and the annoyance hit quick. My new blue dress (NEVER WORN), they put a safety pin through the dress to attach the number, like SERIOUSLY? If you are familiar with clothes, you know what material you should not put pins in. So now the front of my dress has damage right on the front. They also did it to my skirt. So as I was pulling the pin out, the skirt snagged. The rest of items they attached to the inside of the tag. I mean I just don't understand why they would do that. So bc it was late, I brought them back to the store and complained. The 60'd lady claimed that the owner was out of the Country and if I could leave them. I said NO because I am now going to my event and I need my clothes. She took my info AGAIN and said they would call me the following Monday. Well it's Saturday and I'm writing this review and they did not call me. They are unprofessional. The only reason I am not going to go back to complain (maybe) is because there are so many bigger issues in this World to think about. And what are they going to reimburse me? $5 or $10 bucks? It's just the principle for me. No wonder they have bad reviews. But also, why is there no name on the store and a different name on the receipt? The name on the receipt can't be found- SMART RETAIL FL LLC. Strange!! Anyway, thankfully, I made sure they were not noticeable. I won't be going back there. Just the fact they didn't call me back was enough for me.

Garbage is the best descriptor. Every new business I go to I consume a sample only in case the…read moreservice, food, supplies etc. are not good and this works well. For example, I took one set of uniforms (pant and shirt) and only requested to have them pressed. The uniform was brand new with labels and all. They returned it to me in the exact same condition I had given it to them. In other words, they did absolutely nothing, they did not press it and yet had the gall to charge me. If I had taken all my uniforms at that moment, I would've spent a lot of money for nothing. Lesson learned. They will never ever make a penny from me.

Dry Clean America of Poinciana

Dry Clean America of Poinciana

(15 reviews)

This is the worst dry cleaners ever they stole my clothes they will not give you your clothes…read moreunless you have the ticket I lost my ticket before and they looked it up in the system and got a really bad attitude with me this time they will not give me my clothes and say they have no record of me even coming to the cleaners I highly recommend you stay away from this place because they will steal your clothes if you do not have the ticket the lady who works inside is an all evil woman who always treats you bad and has bad customer service I believe she is the owner but I do know

Took 2 blouses in. Woman wrote a ticket handed it to me and I started to look at it and she said…read moreoh I accidently put 7 items on the ticket, so I handed it back to her and she gave me a ticket for two blouses. I asked do I pay now and she said yes. I paid cash. I went too early next day to pick up and told her I lost the ticket. She said would not be ready until after 4 pm and I need to find the ticket. My mother (85) went back a couple days later to pick up without the ticket. The woman asked her name and then told her that the items were sent back because she did not have her ticket (like they knew we would not come in with a ticket?) and she would not get her blouses back. I called that afternoon to find voice mail so I left a message. No call back so I went with my mother there. Another woman was there. I had also found the ticket but was not going to tell them initially. I explained to that woman what went on and she did not disagree with me that what I said was wrong. I was holding my iphone up in front of her as we spoke however. Without the ticket she got my mother's blouses off the rack. I then told her I had found the ticket. She said they had no record that I had already paid because the first woman was supposed to stamp the ticket paid. She had not so I just paid again to get out of there with the blouses. Unfortunately, the dry cleaning looked good and i would go back, but obviously something is up here.

1800 Dry Clean - dryclean - Updated May 2026

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