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    CLEANERS BY AGUJITAS

    3.0 (2 reviews)
    Closed 9:00 am - 6:00 pm

    Services - CLEANERS BY AGUJITAS

    Clothing alterations

    Clothing mending and repair

    Clothing reproduction

    5 More Services

    Custom tailoring

    Dry cleaning

    Ironing

    Laundry wash and fold

    Stain treatment

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    Photo of Mel J.
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    1 year ago

    They lost my slacks and then had an attitude about . Terrible customer service , never followed up so I will sue them .. The owner

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    2 years ago

    Friendly & courteous. Texts when clothes are ready for pickup. Alterations done professionally at reasonable cost.

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    Metropol Cleaners - Dress in the store to show them the damage.

    Metropol Cleaners

    (2 reviews)

    So basically, I'disappointed. I brought 7 items to their establishment. 6 dresses and 1 skirt. All…read moreof them except 2 pieces were not worn. All I requested was for them to be steamed pressed. There were 2 ladies, one at least in her 60's and a younger Lady. The 60's lady didn't speak great English, but managed. They told me it would be an additional $8 if I want them back right away (the very next day), and I did. Then I told them, it's okay, I can pick them up Wednesday instead of the Tuesday- the drop off day was Monday. I leave them and when I look at the receipt they charged me the $8 anyway but it said pick up Tuesday at 5pm. No worries. They said I would get a text but I didn't so I called that Tuesday and they said it's ready. I go to pick up my clothes and as they should be they are in plastic. I get home and take them out to do a visual and the annoyance hit quick. My new blue dress (NEVER WORN), they put a safety pin through the dress to attach the number, like SERIOUSLY? If you are familiar with clothes, you know what material you should not put pins in. So now the front of my dress has damage right on the front. They also did it to my skirt. So as I was pulling the pin out, the skirt snagged. The rest of items they attached to the inside of the tag. I mean I just don't understand why they would do that. So bc it was late, I brought them back to the store and complained. The 60'd lady claimed that the owner was out of the Country and if I could leave them. I said NO because I am now going to my event and I need my clothes. She took my info AGAIN and said they would call me the following Monday. Well it's Saturday and I'm writing this review and they did not call me. They are unprofessional. The only reason I am not going to go back to complain (maybe) is because there are so many bigger issues in this World to think about. And what are they going to reimburse me? $5 or $10 bucks? It's just the principle for me. No wonder they have bad reviews. But also, why is there no name on the store and a different name on the receipt? The name on the receipt can't be found- SMART RETAIL FL LLC. Strange!! Anyway, thankfully, I made sure they were not noticeable. I won't be going back there. Just the fact they didn't call me back was enough for me.

    Garbage is the best descriptor. Every new business I go to I consume a sample only in case the…read moreservice, food, supplies etc. are not good and this works well. For example, I took one set of uniforms (pant and shirt) and only requested to have them pressed. The uniform was brand new with labels and all. They returned it to me in the exact same condition I had given it to them. In other words, they did absolutely nothing, they did not press it and yet had the gall to charge me. If I had taken all my uniforms at that moment, I would've spent a lot of money for nothing. Lesson learned. They will never ever make a penny from me.

    CLEANERS BY AGUJITAS - dryclean - Updated May 2026

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