We recently booked a vacation home in key west through VHKW. They were very responsive to the COVID…read morecrisis and kept us informed as the laws were changing during our stay. The cottage we rented was lovely, clean and was in a great spot right on Duval within walking distance to the beach. The staff was very attentive, ensured that we had everything we needed for our stay, and we could not have been happier. We will definitely book with VHKW again.

My family and I rented a home in Key West over the holidays. First of all, the house was nothing…read moreshort of outstanding! Everything was perfect...the house itself was gorgeous, the location was ideal, and the personal service we received from the staff at Vacation Homes of Key West was nothing short of amazing! We were so well cared for, and we could not possibly have asked for a better experience. Among other wonderful things I could say about the house, the kitchen stands out in particular. Some rental houses have the bare minimum when it comes to pots, pans and cooking utensils. Not this house! We had everything we needed to make excellent meals. And, of course, the pool was a wonderful extra...even though the beach is only a block away, we enjoyed the pool every day! Oh, and one more thing...the outdoor shower! That's the only place we showered for our entire stay. So fun! When we come back to Key West, we will rent again from Vacation Homes of Key West. In fact, we wouldn't want to go anywhere else! Thanks again to the staff. We love you!

We had a wonderful stay with an amazing location at Petite Maison! House was laid out well with…read moregreat access to Duvall St while still feeling quiet and secluded.

We stayed at the chick-pea cottage. It was perfection! I didn't know this spot existed and honestly…read morethey have everything you could possibly need in the house. They thought of everything. The management company is very helpful what more could you ask for.

**the owner has called and threatened to sue me for $25,000 for leaving my honest review**…read more We booked this hotel months in advance, and exactly one week before arrival the owner called asking us to change our dates. We couldn't due to flights, work, and pet care already arranged. He then informed us he needed to cancel our final night due to "maintenance," but refused to explain what the maintenance was or consider rescheduling it. They did book us another hotel for the final night, which was nice, but it was about $100 less per night than what we originally paid, the room was much smaller and didn't have any of the amenities we had originally paid for-and we were not refunded the difference. We were required to check out at 11 AM (only extended to 1 PM after I asked twice), even though the new hotel's check-in wasn't until 3 PM. I had to arrange early check-in myself to avoid being stranded in Key West with luggage. We also had to pay for our own transportation and lost a large part of our afternoon packing and relocating. No apology or gesture of goodwill was offered. Further, despite being given a 1pm check out, the owner started calling me at 12:30pm asking if we were out yet, making us feel rushed and adding another layer of unhospitality to our experience. He THEN told me to be sure to leave a tip! Are you kidding? Additionally, the hand soap in the bathroom was watered down, and most concerning, the private pool deck -- one of the main reasons we booked -- was severely caving in and felt unsafe to walk on. I'm attaching photos of that. We were not informed of its condition before we booked. I've since requested a partial refund (50% of the final night) due to the inconvenience and price difference, but the owner has not responded to my emails or text.

This is a great location! You are able to walk to the beach and also go downtown by bike for…read moredinner. This is an old mansion in a nice area that's been turned into suites yrs ago. It's funky and very charming! Very Key West! Very nice owners also.

We rented Mangrove Lagoon for two weeks starting on Christmas Day. We will get this exact condo…read moreagain.... It was beautiful and provided everything you could want for the comfort of hanging out at home. We didn't have any maintenance issues at all so I can't speak to their attentiveness but we did call about a couple minor things and had an immediate response. The price was very reasonable for the location and how much space this condo provides, including a covered parking spot. I do hope they will consider making a gate key available.... Having to use the Southard entrance to TA after 6:00 was a bit of a hassle... We rent in TA so we can walk everywhere and this adds 6 blocks or more additional to the walk home at the end of the night.

The rental from this place was a BIG OOF. My party had arrived 30 minutes after the agreed upon…read moretime for check in of 4pm. When we parked the car we heard people inside the house, which we thought was weird. Well the door was wide open because the cleaners had just arrived and were setting up. We contacted the office and they said yes the cleaners have to clean. Ummm...as a business charging over $800/night are you not supposed to have the rental property ready by the agreed upon time at a minimum? They were not willing to give us anything for not having their rental property ready. Well here's a list of everything else wrong (other than the condescending office who tries to gaslight you when you ask them about the property being ready at the contracted time?? Why is it not ready at 430 when you told me Check in was at 4??) There is a hot tub in the back but half the jets aren't working and it's infested with mosquitos. There is no bug spray provided so I suggest you bring some. The carpet looks raggedy. They might vacuum it but I don't know how often they really clean it. The place looks like it needs renovations like 8 years ago. The laundry machine outside is nice to have. Just make sure your shots are all up to date. It's ruiuuuusssty. And if you have any issues with the place...too bad. The front office will do anything but own up to their mistake. We stayed at "Hemingway's View".

The guesthouse was clean, at a quiet and safe neighborhood, within the walking distance to a lot of…read morerestaurants and the Duval Street. Daily happy hours 4:30 to 5:30. The bartender was great and the pool was clean. We had a descent sized room.

This place is a an all Inclusive Haven it's like the show…read morecalled cheers , "everybody knows your name, and they're always glad you came ",please go to this wonderful place . My wife and I come every year , we have fostered new friendships here that have become like family , I can't overstate how exceptional the experience is. Be sure to check out the daily happy hour, every single day without fail .

We have rented through Historic Hideaways over 20 times in the last 15 years. We keep coming back…read morebecause their properties are terrific, they are well located in safe areas, and Tim and the staff are responsive when a problem arises (which is almost never). We have rented large properties for the whole family for a month or more and small condos for short trips. Every experience has been perfect for the occasion. One of the best things about working with Historic Hideaways is that there are no hidden fees. When you request a booking, the cleaning fees are already included. We recommend Historic Hideaways to friends and family. My brother's family is now a regular Historic Hideaways customer, as well.

We went with Historic Hideaways to rent a large house in the Truman Annex. Their website is easy to…read moresearch and the people are easy to work with. The house was very clean and we had no problems with it. I would rent with them again.

We had a great time at Pelican Landings. New ownership and management has transformed the entire…read moreexperience. Bennie stays on site and is extremely helpful and Kim, the new owner is great to work with. The lower rooms have all been redone and are beautiful. This trip was a huge improvement from our trip 5 years ago when Jamie C ran the place. I'll be back next year.

It sucks. Get rid of the codes, they don't work. ( get key cards) elevator, once we got on didn't…read morework. It took a while to get codes to work, unit is 30 years out of date and there is no one on site to help with problems. Absolutely horrible.

I have used At Home in Key West to manage the long-term leases on my rental home for 12 years…read more They thoroughly vet each rental applicant. Their professional guidelines for renters assures that my property is well kept and maintained. I have also used At Home in Key West to rent vacation homes. Each time has been a great experience. When we had maintenance issues they were dealt with immediately. I highly recommend At Home in Key West for both home owners and renters.

I didn't break the lease I was told If you gonna be able to find a new tenant I'm gonna be able to…read morewalk away from the lease. And I paid the difference after I moved out and the new tenant moved in. I'm outraged by the fees they charged me...people be aware there is a lot of hidden fees before you sign the lease read carefully! They gonna charge you for this and that....This company also overcharged me for maintenance fees! its making money by ripping off people. I replaced the a/c filter and there was no damaged smoking detector or missing bulbs. And they charged me $198 for nothing! For hidden damages! And the yard yes I agree I didn't cut the grass so they charged me $179.30 for 10×10 townhouse yard cleaning for cutting the grass basically there us nothing to clean there. And the garbage what garbage I put everything in the trash can and what i supposed to do take the trash with me??? If garbage day is Monday and i moved out on Sunday. So basically they charged me for taking the trash cans out! I will never recommend to rent from this company for all my friends and anybody!

Friends of ours have used Key West Hideaways for the last two years with great results. This year,…read moremy husband and I accompanied them and another couple for a relaxing mini-vacation at Royal Escape. Perfect when you need plenty of space - and a bathroom for every bedroom - Royal Escape is located in Old Town, about a 10-15 minute walk from Duval Street, or a 5-10 minute walk to the ocean. I loved the heated pool and the jacuzzi, and the large open-air dining table outside on the large patio. Even though each bedroom has its own bathroom, everyone's favorite place to get clean was the outdoor shower - just watch out for the iguanas above in the trees. Kevin - or "Key West Kevin" as my friend Carla N. calls him - was a great host and check-in and check-out were a breeze. Especially the check-out. As our taxi pulled up to take us to the Key West Hideaways office before delivering us to the airport, Kevin appeared and took our keys so we didn't have to make the extra stop. Saved some cash and time and were able to enjoy a relaxing cocktail pre-flight.

Worst experience of my life. Never ever rent mermaid cove on 1219 duval st. The whole place flooded…read moreand Kevin the manager/owner wouldn't return our calls initially and was really nasty saying 'its not my fault'. He wouldn't hire cleaners because 'it's 4pm on a saturday I can't find someone on short noice'. The entire place smells of feces. No one can shower in all 4 bathrooms. Internet doesn't work and he refused to fix it. We spent $2100 on 3 nights and it was the worst vacation rental experience of my life. He refused to give us any money back.

My husband booked Sunset Key Cottages for my birthday weekend, at first I didn't know how I felt…read moreabout having to take a water shuttle back and forth to the main KW island, but it was great! The shuttle was very comfortable, always on time and the captains were professional. As long as you plan for it, it was never an issue. The property is beautiful, lush and beautifully decorated, with orchids and flowers. We had a 2 bedroom/3 bathroom cottage, it was huge and very comfortable. We also loved Latitudes restaurant, we enjoyed a few breakfasts and dinners there, fantastic food and service. We can't wait to go back!

3/16/24-Well, all I can say is, thank goodness for Sunset Cottages. It was gray and rainy in DC…read more(that's the norm this time of year) so Key West was a wonderful way to avoid the DC winter! I can't say enough about the staff. I've never met so many people with smiles on their faces. Food was fabulous. Pool satisfied my grandchild. Two br cottage perfect. Glitch in AC, which was fixed in a nanosecond. I can't say enough wonderful things about this resort! Thank you Sunset Keys!