We recently booked a vacation home in key west through VHKW. They were very responsive to the COVID…read morecrisis and kept us informed as the laws were changing during our stay. The cottage we rented was lovely, clean and was in a great spot right on Duval within walking distance to the beach. The staff was very attentive, ensured that we had everything we needed for our stay, and we could not have been happier. We will definitely book with VHKW again.

My family and I rented a home in Key West over the holidays. First of all, the house was nothing…read moreshort of outstanding! Everything was perfect...the house itself was gorgeous, the location was ideal, and the personal service we received from the staff at Vacation Homes of Key West was nothing short of amazing! We were so well cared for, and we could not possibly have asked for a better experience. Among other wonderful things I could say about the house, the kitchen stands out in particular. Some rental houses have the bare minimum when it comes to pots, pans and cooking utensils. Not this house! We had everything we needed to make excellent meals. And, of course, the pool was a wonderful extra...even though the beach is only a block away, we enjoyed the pool every day! Oh, and one more thing...the outdoor shower! That's the only place we showered for our entire stay. So fun! When we come back to Key West, we will rent again from Vacation Homes of Key West. In fact, we wouldn't want to go anywhere else! Thanks again to the staff. We love you!

We rented Mangrove Lagoon for two weeks starting on Christmas Day. We will get this exact condo…read moreagain.... It was beautiful and provided everything you could want for the comfort of hanging out at home. We didn't have any maintenance issues at all so I can't speak to their attentiveness but we did call about a couple minor things and had an immediate response. The price was very reasonable for the location and how much space this condo provides, including a covered parking spot. I do hope they will consider making a gate key available.... Having to use the Southard entrance to TA after 6:00 was a bit of a hassle... We rent in TA so we can walk everywhere and this adds 6 blocks or more additional to the walk home at the end of the night.

The rental from this place was a BIG OOF. My party had arrived 30 minutes after the agreed upon…read moretime for check in of 4pm. When we parked the car we heard people inside the house, which we thought was weird. Well the door was wide open because the cleaners had just arrived and were setting up. We contacted the office and they said yes the cleaners have to clean. Ummm...as a business charging over $800/night are you not supposed to have the rental property ready by the agreed upon time at a minimum? They were not willing to give us anything for not having their rental property ready. Well here's a list of everything else wrong (other than the condescending office who tries to gaslight you when you ask them about the property being ready at the contracted time?? Why is it not ready at 430 when you told me Check in was at 4??) There is a hot tub in the back but half the jets aren't working and it's infested with mosquitos. There is no bug spray provided so I suggest you bring some. The carpet looks raggedy. They might vacuum it but I don't know how often they really clean it. The place looks like it needs renovations like 8 years ago. The laundry machine outside is nice to have. Just make sure your shots are all up to date. It's ruiuuuusssty. And if you have any issues with the place...too bad. The front office will do anything but own up to their mistake. We stayed at "Hemingway's View".

Friends of ours have used Key West Hideaways for the last two years with great results. This year,…read moremy husband and I accompanied them and another couple for a relaxing mini-vacation at Royal Escape. Perfect when you need plenty of space - and a bathroom for every bedroom - Royal Escape is located in Old Town, about a 10-15 minute walk from Duval Street, or a 5-10 minute walk to the ocean. I loved the heated pool and the jacuzzi, and the large open-air dining table outside on the large patio. Even though each bedroom has its own bathroom, everyone's favorite place to get clean was the outdoor shower - just watch out for the iguanas above in the trees. Kevin - or "Key West Kevin" as my friend Carla N. calls him - was a great host and check-in and check-out were a breeze. Especially the check-out. As our taxi pulled up to take us to the Key West Hideaways office before delivering us to the airport, Kevin appeared and took our keys so we didn't have to make the extra stop. Saved some cash and time and were able to enjoy a relaxing cocktail pre-flight.

Worst experience of my life. Never ever rent mermaid cove on 1219 duval st. The whole place flooded…read moreand Kevin the manager/owner wouldn't return our calls initially and was really nasty saying 'its not my fault'. He wouldn't hire cleaners because 'it's 4pm on a saturday I can't find someone on short noice'. The entire place smells of feces. No one can shower in all 4 bathrooms. Internet doesn't work and he refused to fix it. We spent $2100 on 3 nights and it was the worst vacation rental experience of my life. He refused to give us any money back.

I have used At Home in Key West to manage the long-term leases on my rental home for 12 years…read more They thoroughly vet each rental applicant. Their professional guidelines for renters assures that my property is well kept and maintained. I have also used At Home in Key West to rent vacation homes. Each time has been a great experience. When we had maintenance issues they were dealt with immediately. I highly recommend At Home in Key West for both home owners and renters.

I didn't break the lease I was told If you gonna be able to find a new tenant I'm gonna be able to…read morewalk away from the lease. And I paid the difference after I moved out and the new tenant moved in. I'm outraged by the fees they charged me...people be aware there is a lot of hidden fees before you sign the lease read carefully! They gonna charge you for this and that....This company also overcharged me for maintenance fees! its making money by ripping off people. I replaced the a/c filter and there was no damaged smoking detector or missing bulbs. And they charged me $198 for nothing! For hidden damages! And the yard yes I agree I didn't cut the grass so they charged me $179.30 for 10×10 townhouse yard cleaning for cutting the grass basically there us nothing to clean there. And the garbage what garbage I put everything in the trash can and what i supposed to do take the trash with me??? If garbage day is Monday and i moved out on Sunday. So basically they charged me for taking the trash cans out! I will never recommend to rent from this company for all my friends and anybody!

Perfect location within walking distance to many locations! Staff and property is great!! On the…read morequieter side of the island right off Duval street. Can't wait to come back.

This spot was our go to for many years for the location, the off street parking in their lot, and…read moreit was easy with the dogs. Sadly, it's not the same place it used to be. They charge a resort fee and there is nothing about this place that could be considered a resort. We recently discovered the hotel was sold to new owners. Kim, the lady we dealt with for years was fired. They no longer offer complementary parking in their lot, which has now been taken over by a private concession with an exorbitant charge to park and it is in an area of Key West where there is rarely another place to park unless you get lucky. The rooms are clean and comfortable, but that's not enough for me to stay there again given the changes. Considering there are lots of other places to stay that are less expensive and offer free breakfast there is no longer any advantage staying at Douglas House. They took out the Jacuzzi a few years ago, so now there is only a very small pool and free coffee, which are the only amenities. Not recommended.

Upon arrival it was clear that the house needed a deep clean. The walls were filthy, there were…read morespots that looked like someone threw a drink on the wall and let it run down. The floors were filthy, after just a few minutes of walking around the bottoms of our feet were black. The carpets in the upstairs area were full of stains. Surfaces had a layer of dust. There was mold around the edge of one of the bathroom sinks, that was so thick it was just waiting to be scraped away. The one bathroom had globs of black dog hair on the floor. The wrap around porch balcony had piles of dog poop. Ceiling fan in one of the rooms the light didn't work, the chain on the light was stuck and couldn't even be pulled. The bathroom that had double sinks, the sink was leaking. I was bitten repeatedly by fleas the entire stay. I had bites all over my feet, legs, arms, by the time we left even on my face and the back of my head. I emailed guest relations 2 times and my email was returned to me as non-deliverable. Finally, I emailed Reservations, and they forwarded by email to the Property Manager, who contacted me and stated he couldn't look in the home yet, there were currently other guest staying. I was told by property management when I called that they were probably bites from No See Ums. Well, we have No See Ums in Michigan, and I must stay I've never experienced bites like this before. Also, the bites only occurred while I was in the house. Property Management stated they wished I would have contacted them with the issues while we were there on vacation so they could have fixed the issues. There are only 2 things they could have done to fix the issues. 1. Asked us to leave so they could clean the house. OR 2. Switch us to a different house. Both options I find unacceptable, they both would have inconvenienced us. Regardless of the options we paid over $1000 a night, we never should have walked into a filthy home. When you rent a hotel room you expect to walk into a clean room, the same goes for a house. He said he'd get back to me in a couple of days, well it has been a week, and I still haven't heard anything back. So, I contacted them again and was told they are unable to discuss the issue until I take down my bad Vrbo review. Also, that the exterminator confirmed that they weren't fleas...Interestingly enough you're telling me they confirmed that while you had another guest in the house. The property Manager Javier Garrido, continued to lie to me after trying to blackmail me into taking down my HONEST review. Then after asking me what kind of a refund, I thought was appropriate, told me to contact my credit card company. Whoever owns these vacation properties needs to get a better property manager. The current one is unprofessional, a liar and is running their business into the ground. DO NOT RENT FROM KEY WEST VACATION RENTALS! THE HOMES ARE DIRTY AND GROSS AND PROPERTY MANAGEMENT ARE UNPROFESSIONAL LIARS.

Part 1- DAY 2 - uneasy------decided to make an active review while I'm still here on this…read moremiserable trip within this miserable prison house. I should have known when the reservation was made. After the reservation was made in Jan 2021 the first thing was an email with a detail I found shocking- BTW there is a "This property may use NoiseAware technology to ensure the comfort and security of the guest. Tampering with the device is strictly prohibited and will result in a $200 fine." So let me just say..... how the heck do you know what is too loud first off and when has sound become a security issue? People are going crazy!!! Anyway it's an item and choice I feel should be mentioned and I should have the opportunity to make a decision on PRIOR to my booking. So list it in your booking details. Now for the bigger most annoying, trip ruining part of not worth a single dime. This is the real purpose of why I'm telling you to not book anything on KEY COVE DR. Listen to the videos I have attached. One from front of house and one with the lovely beep beep beep which is constant all day long from the back of the house. Now not only do they have the audacity to have a sound concern but starting at 3:30am Semi Trucks start pulling in to the back of the HomeDepot which happens to be your front door neighbor separated by a few skinny trees as you will see in the videos and less than 40 yards from the front door of the house. These semis are loading and unloading with engines running the entire day. Despite downloading sound apps to try to drown out that annoyance we are two very sleep deprived irritated couples now. Now let's step up the game. Yesterday at 1:30pm when some of the noise seemed to let up we decided ok let's try to get a nap. Well that was ruined when the front door opened and a man walked in the house!!! Not even a knock on the door!!! Before getting to deep into this story, I already thought the house was haunted as I kept hearing doors slamming. So I screamed at the man he panicked and said "I thought the house was vacant". So I run down and out the door and he was vanished. Then I of course we walk the property very uneasy. From one second to another walking from the front of the house to the back and then back to the front within just a few minutes now there is a comforter and a set of sheets on the banister. We are freaking out now thinking someone is sleeping on the property somewhere. See the pics. Now a girl shows up on a moped with a mop. Stops at our property and goes under our house. So of course we go downstairs to discover we are clean central. There was a door not closed all the way so I opened it to discover cleaning and restocking for all the houses and condos near by. So ghost theory was cleared. My friend whose name the house was rented under calls management who say they will use a different house for their supplies and garbage. Equally, they knew we were in the house!!!!!! The rental agreement duh . I think they thought we were gone into town. And the cameras at the front door!!!! So how do you trust a company who has employees who are sneaking in and out of your property without your permission and fails to tell you the house your renting is the the central cleaning supply room. The manager claimed it was him who came into the property well that is even worse. As a manager, this person's responsibility is to definitely know the house is rented and knock !!! A manager who puts the care of their guest first does not just walk in a home terrifying guest! So stay tuned. Best lobster The Conch Republic!!! Spectacular. Love key west, if we could only get some sleep. If only the sleep ordinance wasn't the biggest joke in the world. The golf cart rental best investment too!!!! But still just stay somewhere else,,,,anywhere but here - yelp not letting me post video so I'm posting pictures here showing the street and map. I will never use this company since it has shown it's core value is based on subtle deception sweeping problems under the carpet verses addressing them properly. I'll keep you posted. Thus, far I feel no concern from this company as to their violations of our privacy and the terror they caused us yesterday. Key West else where so far has been great. But I do already look forward to being home where I can feel safe again instead of scared constantly feeling I must listen for the door and take my person property with me no knowing if someone is in the house going through our things. So stressful. Stress is Not what I came to Key West for!!!

I love this place! Such a great location. Right off of…read moreDuval, centrally located. Fausto's is on the next block. We stayed in the Paradise Island Suite which has 2 separate bedrooms, 1 bath, kitchen, and a washer and dryer. Take less clothes and wash a couple of times. Great front porch to sit and relax and listen to the roosters and the buzz of life of Key West. I have stayed twice and waiting to book for next year.

From the owner: People come from all over the world to see what life on Key West is all about. With a rich history,…read moreliterary landmarks, relaxing beaches, and lively nightlife, Key West has it all. You'll find Key West Bahama House a block away from the infamous Duval Street, with over 30 restaurants and bars, including the famous Sloppy Joes and Irish Kevin's as well as, art galleries, cafes, and shops for every person's taste. All of our four suites are perfect for getting a taste of old town Key West while enjoying all the modern conveniences and comforts you could want. Find the true meaning of island time by relaxing poolside at our in-water bar, by taking a stroll through our artistic garden, and exploring popular tourist attractions like the Southernmost Point, the Sunset Pier, or taking a ride on the local Conch Train. Rent one or all of our charming suites by the night or for a couple of weeks for the tropical escape you deserve.

We were super happy. We stayed at the Villa Aqua, which has French doors opening directly to the…read morepool. Perfect for hot spring days. Thanks Haytham, Alison and Laurine!

You can't beat the location and charm. We stayed in the 2 bedroom villa for a girls weekend with…read morelifelong friends. The pool was typically empty which we enjoyed. It was walkable to many places we wanted to visit. The air conditioning worked great, it was cute, clean and comfortable. There were a few issues though: We flew into Fort Lauderdale and arranged for a late check in. They were supposed to leave a key with our room info on it, so you can imagine our surprise after a 3 hour drive (a 3 hour flight before that) when we arrived in the pouring rain, exhausted from traveling all day to find that nothing was left for us. We had to call at almost 3am to get what we needed to get into our room. We had to ask for towels several times before we received them. There were 4 of us women staying in the rooms and to our complete dismay we discovered that the hot water only lasts through 1.5 showers before the water is so frigid it literally stings your skin. It was so bad we thought maybe the pilot light went out and had maintenance come. Nope. Nothing could be done to fix the problem. For what we paid ($$$$) we shouldn't have had the mishap during check in or have to fight over hot water.

We had a wonderful stay with an amazing location at Petite Maison! House was laid out well with…read moregreat access to Duvall St while still feeling quiet and secluded.

We stayed at the chick-pea cottage. It was perfection! I didn't know this spot existed and honestly…read morethey have everything you could possibly need in the house. They thought of everything. The management company is very helpful what more could you ask for.

What a treat to stay at the Palm Villa! Don & Kim were gracious hosts that provided so many…read morethoughtful amenities that made us feel welcome & appreciated. The home is immaculate & well laid out. Perfect for the two couples that we were, and will be perfect for just the two of us for a romantic getaway. Great location within walking distance of shops & restaurants. Perfect backyard with nice sized pool, hot tub area & we loved the green egg bbq. The visiting Iguana was a nice treat too! Cannot say enough nice things about this place & hope to be back soon.

If you want to be close to everything, but off the beaten path, this is the place for you. We were…read moreable to walk to Duval and all the the fun places Key West has to offer. Kim is a wonderful hostess and she was very responsive if we had a question. The craftsmanship throughout the house is amazing. We spent a 4 day weekend with another couple. The house is perfect. The courtyard was a great way to start or end the day. Can't say enough good things. We will return.