If I could leave no stars I would. I was very disappointed, disgusted, and most of all disrespected by the owner of 14 parish. I was a regular costumer supporting a small business I thought was professional, and organized. Until on Monday 22, 2020 I ordered my everyday breakfast dish that I love, and thought why not let my friend try one of my culture's dishes. I called to place my order 20 mins before pick up like I normally do. Whomever answered the phone had no idea how to take an order, nor had proper phone etiquette. I had to repeatedly state what I needed in the dish, as if she didn't know what she was serving. I could tell she wasn't the regular lady who would normally take my order. Stated my name told her to please have it ready, because I am on my way. I never had a problem until this day with the service. I know exactly what the dish normally comes with, and if you love Jamaican food you already know it's a bit on the pricey side. I already knew the price and everything I ordered, because as I states in the being I was a frequent costumer. Th0is is the only dish I ever order at 14 Parish. My friend went to get the order, she stated my name for the order expecting it to be ready to just purchase. The same lady that took the order over the phone, then again had to ask my friend to repeat the order, as if the lady never took my order on the phone. The lady behind the counter also confirmed my name, because she already knew I was frequent there. When my friend first walked in, it should have been placed the way I exactly ordered it on the phone. My friend came back to the car. Luckily I checked the bag before leaving the store. When I looked in the bag there was no food in the dish, and only ackee dished out so disgustingly in plate after we had to give the order again, like if there was no care in serving the food for my friend. I had to walk back in the store after my friend left to ask what happened with the order. There were others in the store, so I didn't want to complain in front of his other costumers. Instead the owner ignored the person in front of him to accuse and put blame on my friend for ordering wrong, when in reality I order 20 minutes before coming to the store. As a business owner he should know THE COSTUMER IS ALWAYS RIGHT. Some cases it's not always true, but as a professional you should fix the situation instead of arguing back with the costumer who's putting money in the business DAILY. When I asked my friend how much did he charge for the 2 orders of incorrect meals? She told me "the same price as if the dish was not missing any food." I was furious that he had charged the same price for food that was missing out the order. Thinking that, because she doesn't know the normal dish and what comes with it. He could charge the same price as if the order was correct. $13 on a dish every day is not a typical person's choice to spend on one meal, but the food was good, and supporting others is what I do. After having to go back and forth about their mistakes with the owner I had left, but I didn't check the bag until I got back to my friend's house, which was my fault. You would think the order would be corrected, and maybe even better, because they were at fault. No In fact my dish was still missing what normally came in the dish, on top of that, the fried dumplings ordered that's not a part of the dish was also missing out the order when the food was brought back into the store to be corrected. I had ordered 7, and only received 3. At 70 cents each I wanted what I payed for. I had to call back the store, to tell him that the order was still incorrect, and still missed the regular food that came with the dish. Even after I spoke with him to fix the order I still had to deal with being charged for food I never received. I honestly had enough of the whole situation and all the unprofessionalism. I hung up on him after he went on ranting. The main part of this review is not about the quality of the food. It's more about how the situation was handled. That's what disgusted me the most. He reached out to one of my family members he knew, and told them "if I come back to the store he will disrespect me." As a COSTUMER, but NOT ONLY AS A WOMAN to hear that from a man, but the owner of the business having poor costumer service. Telling that to one of my family member was very inappropriate and as a business owner very unprofessional. Instead of going back to the store to let him know about himself or me having to press charges on him I wrote this long detailed review just to make sure no one else gets treated like this. Everyone should know who they're supporting, especially if you're eating from this business. Took a lost in money, but I couldn't even eat the food. Took a lost in money, but I couldn't even eat the food. Threw it out, wasn't worth me eating from a disrespectful, spiteful rude business owner. Hopefully this will teach him proper costumer service etiquette. KNOW BEFORE YOU GO! read more