Communicated well. Did more than the job required. Recommended. Will go back here for my next watch…read moreneeds

Sergio is very professional. Easy to make an appointment to get your watch repaired . Very good…read moreprices . Fast and efficient in service . I highly recommend The Watch Repair Shop . Owner Sergio - very professional and helpful .aloha and mahalo

Ben was great but Lionel (new owner) has brought this shop to the next level. Clean, organized, and…read moregreat customer service.

The Old Chinese Man Ben Retired so I can't speak for the new owner as far as work or prices but I…read moredid bring in a old watch and he told me it would be a couple of hundred to repair and I could buy the same one on eBay for $60.00 he took the time to look it up for me. That's good service to me. Aloha

Good service, and good for battery on watches, and watch strap replacement.Located on Hawaiikai…read moreDrive. Reasonably priced

Rick and his shop is a hidden gem. Entering his shop is like stepping back in time, to when…read moreintegrity, artisan workmanship, and care, for both the person and the timepiece lived. Humble, honest, hardworking and highly skilled, Rick is both a master of his craft and a great human, taking time and care with each person who comes through his door. In this era of throwaway culture and disconnection, Rick is a breath of fresh air and a true artisan. His patience is palpable and his prices are a nod to times past and much more than fair. If you have a watch or clock in need of repair or just to get a taste of the atmosphere, I highly recommend making a visit to his workshop.

always a good experience there. i'll be acting on the newspaper ad that appeared recently and…read moretaking old watches and jewelry today.

Jason was most helpful, he explained different options to fix the clock. He made an adjustment to…read morethe hands & it's working fine. If ever we need to replace the motor, we'll be sure to bring it back here.

Found online super fast, Family business, David is amazing helping me 24 hrs late night responses,…read moreno hassles, didn't have to haggle and honest best price no negotiating needed. Highly recommend Rolex or fine time pieces. I'll be back for all my needs. Didn't know anything gave me the upd Went back again to upgrade easy deal no nonsense best deal and great service! Thanks David for always taking care...customer for life.

Im very thankful i was refered by a friend to Honolulu Time Co. David Bui is highly knowledgeable…read morein his feild, easy to work with, professional, and a great guy in general. He helped me purchase 2 time pieces so far, i learned quite a bit about watches with each visit ive made. Today i had the chance to meet his father who shared some of the business's history with a side of humor which i enjoyed very much. This is a really solid family business that i highly recommend. Thank you so much!

I can't say enough good things about Ted's Jewelry. He brought my 26-year-old engagement ring back…read moreto absolute brand-new brilliance--it honestly took my breath away. On top of that, they fixed and cleaned my 25-year-old Tag Heuer watch, which now looks and works beautifully. The service was honest, friendly, and professional, and the pricing was very reasonable for the quality of work they did. It's clear they truly care about their craft and their customers. I will absolutely be back and highly recommend them to anyone looking for trustworthy, skilled jewelry and watch service. Mahalo!

I went here to replace a battery for a heritage watch my late grandma gave me…read more When I came to pick it up, the worker said they couldn't replace the battery because it is a very old watch? I was like hmm okay and accepted that as fact. I brought it to another watch repair place to try again. This place told me they couldn't replace the battery because someone tampered with the watch. They asked me if I ever had it worked on and I shared yes. Anyways they told me they would have to overhaul of the watch to see what needs to be fixed which would cost me $200+ Now my grandmas watch is forreal broken...

When it comes to jewelry, you want someone you can trust. This family run business is the ultimate…read morein personal service, quality and price. They overdeliver on expectation. I am now a customer for life.

A wonderful jewelry store. We had wedding bands that needed to be resized (after being cut off!)…read more Mr. Yi did a fantastic job of repairing and resizing our rings, which was not an easy task. This is a family jewelry store that has been in business here since 1977. Great service and great craftsmanship!

I'm very pleased with the work I had completed here. They very quickly imported a sapphire for me…read morethat was exactly the cornflower color I was looking for to replace the center diamond in my antique ring. The original diamond was then used to make a beautiful simple pendant on a custom chain. The work was completed much faster than expected (even faster than it was promised to me) and the quality was excellent. I wouldn't have turned over this very treasured ring to just anyone and I'm very happy I trusted Victor's to do this custom work. I will absolutely return here in the future for any custom jewelry work I need done.

Had my engagement ring resized, polished and cleaned since my hubby bought me a wedding band after…read more14 years of marriage. Decided to go to Victor's. They did not disappoint. My ring was dirty and the band was scratched and when I picked it up two days later, it looked brand new.

Called and they moved to #2226 by the other Ben Bridge and by Bath & Body…read more They couldn't put signage as their lease at the location ended

Ben Bridges Rolex refurbishing and servicing program is top notch - they literally made my 1987…read moreRolex GMT 2 Coke look like new and operational - mahalo Onur Ozan - what an amazing experience

Heart to Heart was super kind and was able to quickly polish both our rings before our wedding the…read morenext day. They did an amazing job and the rings shined like they were brand new. The wedding day photos were amazing. Highly recommend this local place with such friendly staff. The also restrung my pearl necklace and replaced the clasp I had since it was broken. Such amazing care went into our jewelry. Thanks again for all the amazing help!

It's hard to describe how amazing and wonderful Heart To Heart is because their quality of work,…read morecustomer service, professionalism, knowledge are of the highest degree. My wife wanted to transform her wedding ring into a necklace, and we were recommended to come to Heart To Heart, and we couldn't be any happier coming here. This place is located in the Ala Moana Pacific Center at the corner of Kapiolani Blvd., and Mahukona St. You can park in the building's parking garage with the entrance in the back on Kona St. Or, an even easier option, is to park at Ala Moana Center - Macy's Side as the building does connect to its 4th floor parking. You take the escalator up, and Heart to Heart on that level to your right hand side, near the elevators. EASY-PEASY! Appointments are required, so please call. This is a local, family owned business who truly and genuinely embodies the Aloha Spirit in every way, shape, and form. We were helped by Allen, and it was such a pleasure working with him. He was kind, patient, courteous, friendly, very knowledgeable, easy to work with, hospitable, and made us feel comfortable and easy throughout the whole process. My wife necklace turned out amazing, and exactly what she wanted. The diamond looked brand new and somehow bigger lol. But we checked the number, and it was the same. :p The price was very reasonable. Overall, we can't be any more happier. Everything turned out well. The whole experience was easy and a delight. We will definitely come back to Heart To Heart!