Tony welcomed us and proceeded to discuss how we can update my wife's diamond ring…read more Expected a 2 week window for completion, but surprisingly the new setting was available within 3 days! Simply beautiful, beyond expectations! Extremely trustworthy and honest. Highly recommend him!

Tony resized my wedding set and had it done the next day! Price was reasonable and the service was…read moreexcellent!!

Just as all the others have stated, cheaper and faster than the other shops and quality of…read moreworkmanship was second to none. I walked in w/out an appointment and asked how much to change a lobster claw clasp on my rope chain and the price he gave me was cheaper than the other 2 quotes I got, and he did the repair for me in about 10 minutes while I waited there which was way faster than the 1 week turn-around time that was quoted to me by another shop, and he even gave my chain a cleaning before giving it back to me good as new. Thanks again Ted's Jewelry.

Today was my first time at Ted's, and I had a great experience. The staff was so helpful and kind…read more I absolutely love the 14k gold jade ring I purchased. I'm looking forward to visiting Ted again :)

My husband originally came to Lorah wanting to propose as a total surprise but also wanted me to be…read morea part of the design process, so Lorah allowed him to do that by placing the diamond in a temporary setting. After the proposal, he brought me in to design the permanent ring and Lorah helped bring my vision to life. There was a lot of back-and-forth throughout the design process, with revisions and details to work through, but Lorah was helpful and willing to work with us to get everything right, and everything was expedited!! In the end, the ring turned out absolutely perfect and is exactly what I wanted. We're so grateful that she helped make the entire process -- from the proposal to the final ring -- so special!

My husband surprised me by bringing me here to pick out diamond earrings for our 20th anniversary,…read moreand I couldn't have asked for a more special experience! Lorah was absolutely wonderful--so helpful, knowledgeable, and attentive. She knew exactly how to guide me in choosing a beautiful pair that I absolutely love. This will definitely be my go-to jewelry store from now on. Thank you so much, Lorah, for making such a special day even more memorable for us!

Jason was most helpful, he explained different options to fix the clock. He made an adjustment to…read morethe hands & it's working fine. If ever we need to replace the motor, we'll be sure to bring it back here.

Finally decided to change the battery on my watch . I remembered there was a watch & Jewelry repair…read moreshop located in Macy on the 4th floor . Very fast and friendly service I dropped off my watch and the salesperson said it will take about 20minutes . I walked around Macy and for a little then went back and my watch was ready . They guarantee the battery warranty for 2 years . Lots of replacement watch bands to choose from. I thought the price of the battery was on the high side although if you need your watch you need to spend the money lol Support local

I cannot say enough about the exceptional customer service I received, especially from Daisy and…read moreAmy. Daisy spent so much time with me throughout the customization process, truly listening to my ideas and ensuring my vision came to life. I provided a loose pink stone, and together they helped create a beautiful piece that feels like a second engagement ring to me. What impressed me most was their commitment to customer satisfaction. There was a misunderstanding during the process that was entirely my fault, not theirs. Despite that, Daisy and Amy went above and beyond to make sure I was happy with the final result. They were patient, kind, understanding, and genuinely cared that I loved my ring. Their professionalism, craftsmanship, and dedication are outstanding, but what really sets them apart is their aloha spirit. They treated me with such warmth and grace throughout the entire experience. I am incredibly grateful and would wholeheartedly recommend them to anyone looking for a truly special custom jewelry experience or any piece in general

- UPDATE - This is a…read morereply to customer service from my initial review, the statement "we brought out additional millimeter options so you could compare the different widths" is absolutely false. Words have meaning, & trying to save yourself from a negative review by lying is a terrible business practice. At no time did we compare chain prices in person, the chain I wanted was to be ordered to the store to view, with the price shown to me before viewing it, knowing the entire spec mm/length/weight. Everything was clear & at no given time was I confused in the transaction.

I got my very first Hawaiian name pendant from Jes Jewelry and I absolutely love it! They…read morecustomized it exactly how I explained and wanted it. The quality and design came out so beautiful. Lindsey, who worked with me throughout the process, was so kind, helpful, and professional. She kept me updated the whole time and made everything smooth and easy from start to finish. I highly recommend Jes Jewelry if you're looking for customized jewelry pieces. Their custom designs are beautiful and made with care. Definitely will be ordering again!

They were very helpful and did an amazing job resizing my engagement ring, they even redid the…read moreengraving inside which made it more prominent and easier to read. We couldn't be happier!

Allen at Heart to Heart was wonderful. He did not make me feel pressured when deciding what jewelry…read moreI wanted to part with . He was very Honest and I would definitely recommend him for selling jewelry or repairing. Mahalo Teri Marcus

We've taken my beautiful wedding ring, purchased in Chicago, to Allen twice now. Not his fault, and…read morehe's fixed the clasps twice so I feel secure enough to wear my ring.

Sergio was Amazing! He's very communicative, quick turn around and a very honest business man. His…read moreprices are fair and his work is AMAZING!

Sergio is awesome. He's been taking care of my various watch needs for a few years now. No…read morecomplaints, always accommodating and super nice and friendly guy. Plus, his prices are either very reasonable or VERY good. Grateful!

Heard about Elson's Goldsmith from right here on Yelp and the five-star reviews are accurate!…read more I needed to get a minor repair done on this gold chain and stopped into one other store before going to Elson's. The other shop gave me weird vibes, so I decided to give Elson's a try since everyone in the reviews had nothing but positive things to say. I emailed them in the morning and decided to call as well to check if they take walk-in repairs. The person I spoke with happened to be the owner's brother and they said yes, just come on down--so I did just that! I was welcomed in by Elson Jr., the owner's brother and person I spoke with on the phone, and he told me they could repair the chain for $50 and get it done in about 30 minutes. Good deal in my opinion! So I waited in the store and not even 15 minutes later, the chain was repaired *AND* Elson said they cleaned it! Highly, highly recommend these guys for jewelry repairs if you live near ʻAiea or even if you can drive in from elsewhere on Oʻahu. Mahalo again to Elson and Calin, both of whom provided excellent customer service and attention to my request!

Located right next to straub pearl ridge and rock n roll sushi. Tons of free parking. Exceptional…read morecustomer service. My kids loved coming with me because there's a glass that separates customers from the guys actually making the jewelry. I took a few necklaces to be fixed and they had it done in an hour. Great pricing. Also brought my diamond to get set and buy a new wedding band. My custom rings took 5 business days to be made and it was absolutely gorgeous. They were able to clean my chain while I was there ordering my ring. Not going anywhere else!! Best prices and customer service by far! Highly recommend!!

Many thanks to all the staff, but especially to Jillian and Jeanette, for patiently working with my…read moreson to choose the perfect diamond and engagement ring setting for his girlfriend (now fiancé). Both ladies understood the assignment, showcasing options that worked with my son's vision for the ring and within his budget--not deviating from his wishes and not overselling. They did so well that my son and his fiancé have no doubt they will be back to purchase their respective wedding rings when the time comes. I may just have to pick up a little something for myself as well.

Wowza! Hands down - I received theee most friendliest and welcoming service here. The lady at the…read morefront was fantastic and helped keep an eye on my kids. Chuck was awesome and I could tell that working with clients is his thing. Huge selection of rings. Oh and they offer drinks here while you shop! Make this your first and last stop if you are ring shopping.