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    125West

    3.0 (8 reviews)
    PriceyHome & Garden

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    1 year ago

    I ordered a custom address plaque for my home. They had it made and sent promptly. It was of very good quality and looks great.

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    Mill End Shops

    Mill End Shops

    5.0
    (5 reviews)
    2.1 mi

    I was relocating back to my townhouse after renting it for 11 years…read more I wanted a custom window treatment for my bay window. Elliot came out to meet with me and brought many

    My parents had a beautiful wood based chair that they no longer wanted/needed, so they asked if I…read morewanted to take it off their hands. It was barely used and was in excellent condition, but for some odd reason the cushion was sinking. I figured, if I got it reupholstered to the color of my choice and had the cushion replaced, it would be good as new. I took to my handy dandy Yelp app and did a search and Mill End popped up. I'm familiar with the shop, since a family member worked there years ago, but I had no clue they did this type of work. I gave them a call and was told to bring in a picture to evaluate the chair because they didn't want me to be without my chair for a long time. Well, I thought bringing in the chair itself would be easier, since I wasn't in a hurry for it. I was greeted by a very knowledgeable staff member who gushed about how beautiful the chair was. She did an evaluation of what would be needed to repair and reupholster it and then showed me the fabrics that were available in the color I selected. They have a large variety of fabrics on-sight in the store, but they do have options that can be ordered. The one I selected was on-sight. We agreed upon the estimated price, I filled out some paperwork and I was out the door. It was literally that quick and simple. Since they have a pretty extensive client list waiting for their projects before me, my estimated date for the chair to be completed was about 2 months or so. To my surprise, I was called about a month later informing me that my chair was ready. I arrived and was extremely pleased with my brand new chair. The workmanship was beautifully done and the cushion they replaced was perfectly placed. They did such a phenomenal job, my parents wanted their chair back. Lol! Not on my watch! Yes, Mill End is a bit pricey, but so worth it! They're truly professionals. I'm planning to get my dinning room chairs reupholstered in the near future, so I made sure to get an estimate while I was there. I'll absolutely be back in the near future.

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    Mill End Shops
    Mill End Shops
    Mill End Shops

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    Reclaimed Annapolis

    Reclaimed Annapolis

    4.2
    (6 reviews)
    0.8 mi

    Sharing my recent experience with Reclaimed Annapolis so future customers have full transparency…read morebefore committing to a custom project. We paid in full for a custom vanity in late August after being assured that our project would be prioritized and completed quickly. Over the next several months, we repeatedly requested the progress updates and photos we were told we would receive. Instead, we were given multiple estimated completion dates that came and went without any product, updates, or supporting information. By mid-November--after more than two months of delays and asking for realistic timelines so we could coordinate with other contractors--we were informed that the business would not complete the project. The owner cancelled our order outright and issued a full refund. While we do appreciate that the refund was processed promptly, the cancellation caused a significant setback to our bathroom renovation, especially after we had already structured our broader project timeline around the commitments made earlier. We made a deliberate effort to support a local Annapolis business, but our experience was disappointing and disruptive. Customers considering custom work here should be aware of the repeated delays, lack of communication, and ultimate cancellation we encountered. This review reflects our direct experience and the impact it had on our project and schedule.

    We bought a beautiful piece of furniture from Reclaimed, had it delivered a few days later. The…read moredelivery folks were awesome and took care of it as if it were their own. We took advantage of their 50% off opportunity.

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    Reclaimed Annapolis
    Reclaimed Annapolis
    End table

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    End table
    Bray & Scarff

    Bray & Scarff

    2.1
    (53 reviews)
    2.2 mi
    $$$$

    Would not recommend coming here at all. Needed a washer and dryer. Butch lied to me about delivery…read moredates that they would be delivered together. No call or anything that they were coming separate when I postponed the date to get them at the same time. Changed his story multiple times about he told me that but then said it was damaged. Did not give correct invoices with rebate codes. The first delivery crew was fine. The second was just one male who had no idea what and he was doing, could not get the whole washer hooked up, and hooked things up incorrectly 3 times. Was over a 2 hour process for it to be done wrong and he seemed to be under the influence. Had to call my plumber to get it properly installed.

    Short story, long: May 30th purchased a fridge, and range. Stephanie was super helpful…read more 6/19/25 both items delivered. Fridge is great, Range has an error code F2E1 Stuck Button call for Service. So I did. In 1 week Joseph from service came out. Spent 10 minutes of the 4 hour window concluding that we need a new control board for the range. He ordered it. 7/10/25 Joseph returns to install the new control board. As he takes apart the range, he is leaving scratches all over the front of the range. Once apart he discovers the parts dept ordered the incorrect control board. He puts the range back together, tells me he will escalate this matter and get this replaced immediately. Joseph told me that he will call me later the same day, or first thing 7/11. I'm still awaiting the call. I call Stephanie and explain to her, at this point I suggest to replace the range. I go to Bray and Scarf on 7/12/25 tell my plight to a pair of gentlemen, and they shrug their shoulders, tell me Stephanie is not in, tell me to take photos of the scratches and email them to Stephanie. Zero Help. I email everything to Stephanie same day. I call Stephanie on Monday 7/14/25 she tells me they received the pics and she is forwarding them to service. I told her at that time, no more repairs, please replace the range. She tells me I will get a call from service. 7/16/25 I get a call from the service manager I tell her my plight. She gathers all the info and lets me know she or someone will get back in touch with me about a resolution. 7/21/25 No calls from ANYONE. I call service, some guy picks up, sees all my notes, tells me he is sending this to the escalation team, and I will hear back from the escalation team later this day, or tomorrow. 7/23/25 no calls from ANYONE. And here I sit with a broken/scratched range that was $1600.00. Add in the fridge and total spent was $6000.00. All the reviews are right!!! Their service SUCKS, and by the way, at the beginning of this review I called service. I have been on hold for 25 minutes, throughout this entire review. All Bray and Scarf care about is the sale. Once you, as a consumer take possession of the goods....Good Luck! Hope it works out. REPLACE MY DAMN STOVE Bray and Scarf. Hung up on Service after 30 minutes of hold, and called Annapolis Bray and Scarf. I'm waiting to hear back from Brett the manager. Will they call me back today? Tomorrow? Never? Stay Tuned.........

    Photos
    Appliance show room with dishwashers and laundry appliances lined up for display and wooden flooring
    Appliance show room with dishwashers and laundry appliances lined up for display and wooden flooring
    Front view of a kitchen display with a stainless steel refrigerator, kitchen range, hood, and oven
    Front view of a kitchen display with a stainless steel refrigerator, kitchen range, hood, and oven
    Outside view of the Bray & Scarff appliance store building with a red sign located in Annapolis, MD

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    Outside view of the Bray & Scarff appliance store building with a red sign located in Annapolis, MD

    125West - homeandgarden - Updated July 2026

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