Mr. M cleared out the toilet clog in about 15 mins. Terrific! The Jacuzzi should never have been used to wash his dirty tools and gloves. The outside hoses and water were available. Rinsing his dirty tools which he carries from job to job in my soaking tub, he had water all over the floor. He mentioned: we advise a deep cleaning after the service. Who are "we"? He came alone. Mr. M didn't have any cleaning supplies or tools for the recommended deep cleaning, nor did he mention it. At the end, toilet cleared, I thoroughly cleaned and returned the bathroom to its original appearance. After my original review (10/23/25), he texted that I hurt his new business and never contact him again. No problem. Everything here is true. Instead of having a tantrum, he should know the following agencies could be called: Board of Health, BBB, Consumer Affairs, Google, etc. I don't want to hurt him. I just wanted him and a public consumer platform to know my experience. He read it and became defensive. Reviewing my review, I don't see where his business was affected and no reviews about his company displayed at all. He appeared hyper to make the money,but unprepared to protect the work space. He didn't have disposable gloves, but wanted to wash his working gloves in the sink. Yes, I refused his deep cleaning. He should learn how to take constructive criticism and profit from it. I could have attached a pic of the soiled tub which I text to him. I don't want to hurt him and no real harm done. Thanks for "listening" everyone. read more