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123 Home Care

3.4 (8 reviews)
Open • Open 24 hours

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Comfort Keepers - Comfort Keepers providing personalized in-home care.

Comfort Keepers

(11 reviews)

I had surgery June 2025. We planned ahead of time over 5 weeks, for care for my 96 year old mother…read more They were hesitant about filling our needs (which were not unusual by any normal healthcare standards). We talked with the coordinator in the Laguna Niguel location, AND we did a "meet and greet" and and in home inspection/consult. She was pleased with how our house was set up. Mom is easy care, quite self sufficient and ambulatory I was not going to be able to do much for a week or two and needed rest. Mom needed showers, meal prep and some supervision. We have a fall alert for overnight and emergencies. All but one of the FOUR caregivers were inept (we would have like to hire the one but she was already booked). One was not fluent and on her phone most of the time. I sent her away the day after surgery. So much stress they put my bed rest recovery in jeopardy! We had arranged for a hairdresser to come do Mom's hair and when she arrived there was some kind of mix up. We specifically asked for Mom smokers and two smelled like smoke. We did not use them again.

Thanks to Comfort Keepers we survived a rough couple months navigating my mother's health and…read moreassessing her amount of care needed after a sudden health decline. The team was easily accessible via text line and the terms of payment were very clear. Each care taker was very attentive and was quick to communicate with me what was happening- at my mom's house. I felt confident moving forward with the agency as they were always consistent- never a missed shift. I was not sure the amount of care we would need at our first meeting- but DeDe was very reassuring that we would work things out. After a short run with another agency, and bad experience- I 100% recommend CK -either short term care after an injury, or long term they will work with your needs- and that changes week to week! They were so kind and patient as we worked through scheduling shifts and the amount of care needed for my mom.

123 Home Care - homehealthcare - Updated October 2026

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