1. 10gen
Palo Alto, CA
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Nam D. said: My honest review from my perspective 1st day: brought in my pc that was… read more
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13 years ago
MongoDB the database for the future. Wed lunches, plenty of snacks, University Avenue in downtown Palo Alto - great place to work. Nice, friendly, hardworking folks - company going places! read more
555 University Ave
Palo Alto, CA 94301
(650) 440-4474
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http://www.10gen.com
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Delight H. said: Yet another problem with a promotion. My friend is at the store… read more
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People searched for IT Services & Computer Repair 2,194 times last month within 15 miles of this business.
TecnoUNO Computer Repair
(336 reviews)
I spilled tea on my MacBook Pro and it wouldn't power on afterward. The Apple Store couldn't do…read moreanything in-store and quoted me close to $2k to ship it out for a logic board replacement, which would have taken a week or more, and I would have lost all my files. I brought it to TecnoUNO instead and Dario had it diagnosed and fixed in just a few hours, and recovered all my files. He walked me through what had happened, explained exactly what he was doing to fix it, and answered every question I had without rushing it. Dario saved me a lot of money and a lot of stress. Highly recommend!!
I recently found this business on Yelp, and I'm very happy with my choice. My computer got a virus,…read moreand I had extremely important information on it -- all my business files and financial documents. I was very afraid to bring it to someone I didn't know. But from the first minutes of meeting Dario, I felt safe and confident that I could trust him. After a quick assessment, he provided a detailed explanation of the issues with my computer. The next day, everything was fixed at a very reasonable price. I called him several times afterward to verify some information, and Dario answered right away each time. I am very satisfied with the service and highly recommend him.
(301 reviews)
Above and beyond service!…read more My MacBook was hanging off a thread. I called for an estimate, and they gave me a price within the range I was looking for. I dropped off my computer and it was ready to go in one week. I could not be more satisfied with the service, and the way my laptop operated the same day I picked it up. I will be back for my future computer needs.
I brought my laptop in on Friday afternoon after liquid damage and was told they'd clean it,…read morediagnose it, and have it ready by Monday. After a couple of calls, I finally got it back Tuesday. The diagnosis was simply that a "power chip" was damaged, and they recommended replacing the entire motherboard for about $690 because they don't do chip-level repairs. They also charged me for the diagnostic ~$100, even though their website advertises a free diagnostic. The laptop still smells strongly of coffee, which also made me question whether it was actually cleaned or how thorough the cleaning was. Overall, the turnaround was longer than promised, communication required follow-up, and the diagnosis was too vague to give me confidence in spending nearly $700 on a motherboard replacement.
Techloop
(331 reviews)
Twenty months later, the battery they put in my Pixel 6A is still doing fine. I was having trouble…read moreplugging in the charging cable, so I brought it back. They cleaned the dirt and pocket lint out of the USB-C port (they have a microscope, so they got all of it), and didn't even charge me. Definitely my go-to place for phone repair.
I depend on my computer for work. It is a Dell laptop. Working from home and my computer would…read morenot open at all. I admit to a bit of panic, but Jefe at Techloop in Menlo Park was my rescue. Jefe was welcoming, had deep expertise, and within five minutes had resolved the issue. He went above and beyond by spending more time with me, explaining how I could avoid this problem in future. I am beyond grateful to Jefe and Techloop for this amazing resource. 10 stars!
Freelance Technical
(135 reviews)
Ron is a life saver! My iMac 27 2013 hdd died and he was able to replace it in 1.5 days. He also…read moreshare his knowledge on hdd and help recovered my data. I would percent recommend Ron to anyone. He can also turn your old macs brand new again with the latest mac os.
He is always friendly, reliable, skilled. Highly recommend. I have been to him several times.read more
CaliPhonia Phone & Computer Repair
(32 reviews)
Bait and switch scam. Advertised free diagnostic on Yelp. Brought my Samsung S23 Plus in. Phone…read morewon't power on or charge, which I already told him in Yelp. He plugged it into a charger for thirty seconds, saw it doesn't work, then said I have no idea what's going on with your phone. He's supposed to be an expert. Then he said to open the phone I need to pay a minimum of 250 dollars just to proceed. He called it free diagnostic but it's not free. If there's more damage he'll call me with additional charges. If I don't agree to pay more, I still have to pay the 250 dollar minimum cost just for opening the phone. That's not a free diagnostic. That's a scam. Don't go there. Update after the owner's reply: His reply confirms my complaint. In the store he told me to my face that he had no idea what was wrong with my phone. He never said the word motherboard. Yet in writing he now claims he diagnosed a "motherboard-related power issue." If he had actually found that, he would have said so in person. He did not, because all he did was plug my phone into a charger. By his own words, any real diagnosis requires opening the phone, and that only happens after I pay 250 dollars toward a repair. So the free diagnostic tells you nothing. You cannot find out what is wrong without paying first. That is the whole problem. He also says the visit was recorded. I was never told I was being recorded. If he truly has that recording, post it. It will show he told me he had no idea what was wrong, and that 250 dollars was required before he would even open the phone.
Came in to get my iPhone screen fixed. They had the screen in stock, so the worker got right to it…read moreand finished the repair in under an hour. The dent was from me dropping it myself, but the screen and phone have been working great for 2 months now. I also appreciate the different price points available!
I repair Lab
(4 reviews)
This is a great business in an excellent location in downtown Palo Alto. They are very honest and…read morefast at their job. I can tell they really know what they're doing, and I appreciate it their price point as well.
What an amazing service. I needed an old phone (2020) charger port fixed and they saved me a…read morelot.of.m9ney by being very good at what they do! I give 10 STARS and recommend anyone to bring their electronic devices there to be repaired correctly. Next I have a laptop to send their way for repairs. Bring your electronic device(s) to I Repair Lab to have fixed properly! Thanks for a job well done!
It's Binh Repaired
(635 reviews)
Binh troubleshoot on the spot and we got our problem identified on the same visit! In the past with…read moreother computer places, we would have to drop off and wait a day or two before we can pickup. His diagnostic prices are very reasonable. It is a home based business, so be prepared to see some cats and cat food on the ground. It's not the most professional space, but if you can overlook these things, then this is a good place to get the computer fixed quickly!
This review is for a service inquiry, he was very rude. I would not recommend. Had a very…read morecondescending attitude and wasn't helpful at all. Edit: since he wanted to misrepresent things in his response, complete unedited screenshots of conversation attached. I'm a potential customer, not a verbal punching bag. Note that he's worded his entire response as a victim, you can read the entire inquiry and decide if he's truthful or not. Update: Binh starting texting my private phone number with harassing messages. I had to report this conduct to yelp. Also I did share his messages... with yelp. Blocking someone is usually an indication that you no longer wish to receive further communication from someone. Not to Binh! He'll use your personal information in whatever unprofessional manner suits him.
Fast Repair
(425 reviews)
Took my bose mini link speaker into fast repair for battery replacement , owner was both honest…read moreand very helpful in checking my charger and found it was my charger not the battery. He spent a lot of time with diagnosis and even re-screwed the battery back in which required a special took. Definitely recommend and will use service in the future.
Extremely poor communication and hard to reach by phone. Never got anything done by the dates they…read moregave to me. I brought 2 GPUs in to get fixed -- 1 just had a loose fan, and the other had a firmware issue. Took over 2 weeks for them to get the GPU fan fixed (if it was fixed before then, they failed to contact me to let me know). On top of that, when I took the GPU out of the box, I noticed it was damaged! The tech obviously had dropped it and didn't think it was necessary to tell me! What a way to leave a bad taste in my mouth--lost my trust immediately at this point. We're already a month past when I first brought them in, and I'm STILL waiting on my other GPU! Frankly, I think I'll be going in tomorrow to get it back. I've sent multiple messages through Yelp when I've been busy at work, and they just leave me on "read" with no reply. Do NOT bring your stuff here. They will tell you that you can reach them whenever you'd like--but that definitely wasn't the case for me. You are going to have to do all the work on your end if YOU want an update from THEM. Thinking back, they never even had me sign any type of paperwork for repairs / services. Big red flag to me after seeing they damaged one of my GPUs. Will update this review more after I get my other GPU back. What a letdown..
ClickAway
(229 reviews)
$$
I forgot my password to an old Samsung device, and the Gentleman at the store helped me unlock it…read morequickly. I am working in the tech industry, and I tried all the tips and tricks I found online, and still, sometimes you need a true professional to help you. I am very happy with their services, and will definitely use it again.
Bhim got the job done which in my case was replacing the battery on my old Dell laptop. Turns out…read morea generic battery wouldn't work so he had to do it twice -- once with a generic and then bought for more money (after he checked with me first) an official Dell battery and everything worked.
Curetech
(20 reviews)
I dropped my iphone 14 plus on the road, the screen is broken. I need a place can repair my…read morescreen at reasonable price . I search curetech on Yelp which is closed to me. Ekber has smart hand and professional skills, he replaced a new phone screen in 45 mins. It's a wonderful experience. It's highly recommended! I also like their cat Art.
Had a fantastic experience at Curetech! Came in originally for an iPad Pro 12.9in 4th gen that had…read morea bad power + volume buttons and faceID (was botched during a previous repair at another shop). They got it fixed in record time with great communication every step of the way, and the pricing was very reasonable! I'm so happy I can get back into my iPad - will definitely be coming back for any future repair needs!
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We are a small service provider consulting business with corporate clients and frequent…read moreinternational travel with great dependence on email communications. We currently have 15 - 18 employees and we just reached our 5 year anniversary. Thanks to Vhantom's assistance with setting up a virtual terminal system, we have confidence that our software/website/emails work smoothly, quickly, and without hiccup! This is a great relief as it allows us to focus on our core service business and not the technology. We highly recommend Vhantom for their superior service and willingness to be available for help 24-7.
If anybody gets a call from NET APP about AT&T or any other things, don't trust them, lock the…read morephone in their face straight away. This is exactly what they did to me when I was talking to them. I didn't finish talking and they didn't like probably what I was saying and they lock the phone on me so they just wanna sell you dreams and fake stuff so don't believe in them. Just now.
Pain in the butt to do business with. I inherited a Netapp…read moreappliance that was discontinued a year after it's release. I need to get documentation on it ,but they make you jump through so many hoops that it becomes a joke. I have about $100k of budget for a couple of companies I consult for and unless I have NO choice,I will never recommend their products.
Reviewing the GSS side of the business…read more I work for a company that serves as their global distribution center. I have dealt w/ the folks from the GSS side (operations, buyers, planners, escalations, customer service, logistics, engineers, etc.); they're great and caring people. They coach me. They give me advices. They donate to help my cause (not work-related). They lecture me because of my choices (lack of sleep). They genuinely care and will help me learn to be a better and more valuable asset to the company. I can text them, I can call them, I can email them.. I certainly have no filter when I talk to them. They appreciate honesty, hard work, and getting the job done (like all employers, I am sure) but the culture and environment here is surreal. I love what I do. I love my company. I love my customer. P.S. Visitors need to check in at building 5.
Yeah, I was here for a business meeting and ate at their cafeteria. This review is for the…read morecafeteria at the Milpitas campus, not for the company as a whole (although I hear some of the semiconductor metrology products are quite tasty). They had pizza, a grill, mexican, and asian counters. They also had a salad bar that was decent. I had the pizza, which was OK and a salad. I assume that if I worked here I would get the salad every day and would be sick of it in two weeks. Prices were low. This place is only open to employees and their guests, so you will have to get a job if you want to eat here. Worth it? Perhaps.
I use Lanlogic for hosting of my Microsoft Exchange. I have always been very happy with this…read morecompany. I got an email last week that today, Friday the 7th, the whole staff would be taking off for a business retreat at noon. Around 11:45, my email stopped working. I called them and left a message - fearing that I would be without email for 5+ hours. They called me back 5 minutes later saying that they weren't leaving until it was fixed and only moments later, we were back online. I'm a Realtor and real estate transactions are often time sensitive. If my email had been down for the whole day, it could have been quite detrimental. If you're not familiar with Microsoft Exchange, check it out - my phone and computer are always synced and my entire outlook is backed up online. Lanlogic gets 5 stars in my book for products and service! Thank you!
First-class hosted Exchange services. LanLogic are super…read moreresponsive and always willing to help out. They've been a top-notch service provider to us for several years and we've been very happy.If you need hosted Exchange services, you'd do well to talk to these guys.
Novelaspect has been very impressive in terms of how smoothly they transition users from desktop to…read morecloud computing. They host practically every application ever created, from Quickbooks (http://www.novelaspect.com/hosted-applications/quickbooks-hosting), Peachtree (www.novelaspect.com/hosted-applications/peachtree-hosting), Adobe, Microsoft, etc and offer 24/7 tech support! (even though it's completely US-based!) They're a very financially stable company, and one of the top 50 fastest growing companies in the bay area. Gotta keep up with the trends and move your office to the clouds! www.novelaspect.com/solutions/application-hosting
Please beware of this company and read other reviews online prior to signing up. They are lower…read morepriced than competitors. I moved all my company clients files to Novel Aspect, and it turned out to be a nightmare. After several months of my clients not being able to access their files, QB not opening or taking 5 minutes to load, their solution was to move all of my company files to a different server farm. But within a couple weeks, the error messages continued. When I was trying to process payroll, I was unable to download payroll updates and tax table updates. When I started to process, payroll taxes would not calculate at all. I spent hours on the phone with Novel Aspect in the middle of the night, and they could not fix the problem. I had to move my company files to a competitor's site on a free trial, so I could download payroll updates, and finish payroll so I did not miss any deadlines. I also had a client not be able to access their file for several days, even with support trying to fix it, and I ended up losing this client. $6,000 per year lost. Novel Aspect was not able to fix the problems, and yet they would not credit my account, because they issued a credit several months earlier for a completely different set of problems. Money savings is not worth using this company. I lost sleep, money, time, $6,000/year client -- There are other QB hosting companies out there that have better management and support and is worth the extra hosting fees. Trust me. You will regret using this company.
We highly recommend 24HourTek. Their professionalism, responsiveness, and positive energy have been…read morea breath of fresh air for our team at SNAC. After ending a difficult partnership with our previous IT provider, 24HourTek immediately restored our confidence. Their team communicates clearly, resolves issues quickly, and consistently goes above and beyond to keep our systems running smoothly. It is rare to find a partner that combines technical expertise with such genuine customer care, and 24HourTek delivers on both. We are grateful to have them as our new IT team and look forward to a long relationship built on trust and reliability.
The entire team at 24HourTek is fantastic. We've been using them for our computer support needs…read morefor about 4 years and have been very impressed. They help create viable solutions for our unique firm needs. They communicate clearly and the techs are friendly, knowledgable and helpful. We appreciate all they do to help our business run smoothly and efficiently.
I have used Hybrigde IT for two years now, they are hands down the best IT firm I have used…read more Response time is within 30 minutes. they recently created a website for my business and the response has been great......I love it. Whoever you use for IT switch to Hybridge! J. Wells Catering
My company has been using Hybridge for a number of years and they are fantastic! They respond to…read moreyou immediately, if you don't get them live; they are attentive when assisting or correcting a problem or issue, no matter how minor; the team is very collaborative with each other; they will always find a solution without delay; and if you have an appointment for a specific service, they are always right on time. The team of techs all rock! They really know what they are doing; as mentioned, they are relentless in ensuing a proper solution; they are friendly and fun to work with; and they give great personal service. Having worked with a number of tech providers in the past, Hybridge is by far the best on all levels.
We were running an old legacy PBX phone system which slowed down our Internet (POE IP phones),…read moreafter speaking with Comcast, I knew it was time to upgrade our 10-year old system. Even though we're paying Comcast Business 200MB of Internet service, our router and old Cisco phones, limit our speed down to 50-60MB. I looked on Yelp for a "Cisco partner" and found Alternis IT. Art from Alternis IT is very helpful, with clear communication, and very helpful advice on how to improve our IT aspect of the business. With his help, we are able to lower our monthly phone bill (away from Comcast to a HD quality VOIP system) and have all brand new Cisco phones and all new equipment. Project start to finish within 1-2 weeks. We now have 200+MB service, stable Internet, brand new Cisco phones, updated Gig speed Cisco Meraki equipment. Price is fair and service is 5 stars! I'd recommend Art at Alternis IT to any business!
We've worked with 2-3 outsourced IT companies over the past 5-6 years, and ever since we have…read moreswitched to Alternis IT, my employees have never been happier! We have a secure, faster, and no operations downtime we always wanted. Alternis IT support team and management are second to none. Hire them! You WILL be satisfied.
The POS world can be tricky when you look at costs and features - and do we really need ALL of…read morethose bells and whistles? Nick of Peninsula POS took the time to patiently and clearly explain their highly recommended POS system. Since we are a cafe, he is an expert in what cafes really need without being pushy. His Customer Service is what closes the deal. He truly understands what a restaurant needs and explains the operation of the software at your level - customized to our specific food service. A pizzeria (with all the options for a pizza) has different needs than a casual cafe. It's been over a year, and Nick has kept his watchful eye over us and helped us grow with the system, making updates as needed. He takes you from start to finish in setting up the right computer setup, with quality components; proper backup; software training; and, telling us that we don't need to spend the extra money on something that can be successfully accomplished with a lower priced piece of equipment. Nick also advises on the EDC which is required to run credit cards through the POS software and the Merchant Services that are compatible. We are food people - not IT people - and trust me, TAKE THIS ADVICE, that many have previously advised us on: get the Service Contract. It is reasonably priced and should be a MUST. We appreciate Nick's many years of software, food service, accounting experience and personality skills and would recommend him again and again.
These guys was a huge help in setting up business infrastructure in San Mateo. Sysnatics team took…read morethe time to understand our needs and built a secure, reliable system that gives me peace of mind. Super professional, easy to work with, and I'd definitely recommend them and will continue working with them!