Three decades is a long time. Where did all those years go? Back then it was Timmy at the front…read moredesk, then he went on to other things in the company and Marc was there one day. Great guys both of them. New crew now, but I think I saw Marc today - but he didn't recognize me, it's been a few years. But even as an unknown face I get the best service and treatment possible. Usually shoot the breeze about cars for a few minutes as well - they aren't in a hurry to get you out of there - they just want to get the best for those who walk through the doors. After 30 years and six or seven cars I have come to them time and time again. Sometimes for a patch, sometimes to get a set of rubber. Every single time they are great and I'm pretty safety conscious when it comes to the rubber hitting the road. They've patched no end of screw/nail/whatever holes with the intent of getting you going, not the intent of getting your money. Case in point, I got a nail in the tread at the edge of a tire. Not that many kms on the treads and I didn't think that I could make it to B&B so I pulled into big K. They looked at the tire, said that it was impossible to patch as the nail had "likely" gouged the sidewall. But replacing 1 tire was bad practice so I would need all 4 done even though the kms were less than 100,000 on them. This was a late model Volvo SUV so the tires were not cheap and they "likely" saw my wallet and me coming. Well they also saw me going as I gently drove out and over to B&B. The team there pulled the rubber and actually took a look, seeing that the nail had entered at an angle away from the sidewall and a tread patch was all that I needed, so that's what they did. Go to these guys. They are honest, good natured, and do a great job. I really don't know how you could want anything more in any business let alone the ones that keep you safe on the road.

i went in with my ram 3500 truck which is comp stock. No lift no leveling kit nothing. I asked…read moreabout getting new tires for it. I was given two options. One was Toyo one was for Falkens. The Toyo's were quoted at over 2700 and the Falkens were 2986 installed. Stephen "Roy" Mitchell the counter guy who says hes the manager said the Falkens are slightly wider but are a really good tire. I said okay I'll go with those ones. He orders them in and later that day on August 11, 26 same day he told me to come back in the afternoon when they showed up he would let me know. He calls me later on around 2pm and said they are here come on in. Cool. The shop installs them. On my way home I hear them rubbing. I call back next day and said come in we,ll take a look. I go in and they realize the tires are rubbing on the mud flaps. He automatically says "ya it's Willowbrook Chryslers fault for putting these mud flaps on". I was slightly turned off by him trying to blame the dealership for the mud flaps. He said we could take them off . I said okay well I guess I don't need them in the front. They took them off and I asked them to thr them out. Well this is not my daily driver so it to me a couple more days to realize they are still rubbing on something else while wheels are completely turned. And I saw where the paint was rubbing off so I called back again. This guy tells me I should go to Lordco, they sell wheel spacers and are easy to do. I thought this is messed up but I did call anyway and they don't sell heavy duty spacers for these trucks. I then started some research and calling different shops and apparently every shop I called (three of them) including other larger tire shops and Willowbrook Chrysler where I bought the truck and every one of them will not install wheel spacers and every one of them advised me not too as it's a one ton truck and I tow a trailer with i. So I once again go back to TIRELAND in Langley on this past Thursday of September 3, 26 and they were about 10 minutes from closing and this Stephen guy blowing me off once again like I'm a piece of garbage. Starts opening a book to give me a phone number for a place that deals with Falken tires and to take the issue up with Falken themselves. I said are you f,n kidding me right now? He says I told you to come back next week. Well what's that have to do with giving me some help here with the oversize tires you sold me here that I paid just under 3000.00 dollars for?? Then this guy says listen I don't pick the tire sizes. I said well I sure as hell don't! What do I know about tires!!! You're the so called professional here! It got very heated and he's telling me to leave. I said you owe me 5 minutes of your time her. then he says he called the cops. I said I don't really care who you called. So I ended up leaving and here I am now trying to figure out how to deal with this. TIRELAND in Langley.

Had a nail in my back tire of my 3 wheeler. They pulled it out and plugged it right away! Took 15…read moreminutes n/c! They were awesome so I dropped of a dozen today to thank them! Yes I will be back!!

Great turnaround time for service, helpful with finding a set of tires and great value!! Thanks…read moreJason!

No matter how busy these guys are, they always maintain a high level of professionalism even under…read morethe strictest of pressure (winter tires season). Brought in my parents car to get their winters on. Had a small issue with the sensor light coming on for the TPMS. Kyle said to just come by to get it fixed. Had that done in no time. Nothing but high efficiency and good quality service from these guys. I've gotten my tires switched here last year and again this year this time with my parents tires. Won't go anywhere else. They've earned my loyalty.

I have used this location in the past to repair a tire with a patch and I did not have an issue…read more They managed to fit me in on a weekday and the was under $50. This was just over a year ago. Today I visited again for a patch and they fit me in, however I was there for about 1.5 hrs so a longer wait than last time. The patch cost $55. While I understand there is inflation, this was not the biggest surprise of the day. The fellow helping me then said "When did you last have your brakes done." To which I replied, "last week." My front brakes. I was then told by him that my rear brakes were metal on metal with nothing remaining. (Which I knew as of last week they were at roughly 50%) They then presented me with an already printed off quote of $538 to get my rear brakes done then and there. They insisted they needed to get done and another desk attendant jumped in saying, "Don't drive down any hills/I hope you don't have to drive down any hills," I said that I would get them looked at this week and declined their quote. I was unimpressed with the scare tactic approach. Never have I encountered a mechanic or automobile servicer speaking in such a way, with a pre-printed quote. Usually, it is more of "here is the situation. Here are some options. Would you like a quote." At the same time as I was going through this, an elderly couple was at another desk next to me. I had overheard their attendant telling them they needed to go elsewhere for an alignment, purchase a new spare tire from their deal directly as this was their only option for purchasing one, and finally, that they also needed their brakes done. While overall the experience was professional, the scare tactics were not welcomed. After I went home and verified that my rear brakes were indeed, not metal on metal. In summation, they seem alright for tires, but please get second opinion on your other automobile needs before accepting their quotes.

I was driving my daughter to a medical appointment when the low tire light came on. Naturally I…read morepanicked, not only because I wasn't sure how to change a tire on the highway but also because this would put us late for the hospital appointment and these days, once you're late, it's hard to get a replacement appointment. I called my husband who uses Kal Tire commercially. I pulled in and they immediately ascertained the situation, and diagnosed I had four low tires, filled them and gave me recommendations going forward. They also looked to see if it was anything like a nail but it appeared to be just a case of me not knowing. And now I do and I know why my husband sent me there because they were awesome!!

Highly recommend this location. Have had a few issues over the past couple years with flat tires,…read morepurchasing tires and just inquiries. Their customer service has always been genuine and helpful. Have been helped by owen a couple times and appreciate his quick and personable Help.

OUTSTANDING SERVICE ONCE AGAIN !…read more Professional, effective and great value ! Completely trustworthy. The only shop I will use for all of my vehicle requirements.

I'm always greeted with a friendly smile and I know I'm getting tire advice I can trust. Not to…read moremention when I have a service issue, they fix me up quickly too. I'm happy I switched to this Fountain Tire a few years back.

We had them do a pre-purchase inspection and they were great! very accommodating and the report was…read moresuper thorough and detailed. If you wan a professional experienced team, then this is your shop, I would go back in a minute, it is hard to find a shop full of qualified techs and long term experienced staff.

excellent service, friendly and honest staff. Work was done promptly and on the timeline noted.read more

I brought my SUV in to have a simple oil change and transmission service. Mohammed did a great job…read moreand advised me that it was too soon to change my CVT oil. I appreciated his honesty. It's hard to find honest people these days. They also did a chassis lube and break inspection at no extra charge. Four hours and $122.00 later I was on my way. I will definitely use these folks again.

Cory, Scott, Garth and their crew are incredibly professional, reliable, and easy to deal with…read more They were recommended to us a decade ago, and we have used them ever since... Even though we have moved out of the area.

Pardeep Notay pls if you don't know the answer PLEASE DO NOT BS!…read moreRun flat indicator doesn't shut off after driving 50 KMS you need to reset the indicator which your service team CLEARLY DID NOT DO! I reset it today. Pls if you don't know then say You don't know!

Have spent a fortune here over the years and the service is still slow and almost rude. Point…read morebeing, good customers still receive poor service. When you walk in half the time they don't acknowledge your there and with an appointment you'll still sit and wait 30 - 45 min to just get your vehicle inside. (This service was simply a flat repair and took 2 days for an appointment) The waiting area is clean, they have coffee and the customer service reps dress nice. That's about it.. As far as value no difference from competitors. They could learn a ton from Les Schwab in the states on how to run a tire business.