Our foam rig has been at this shop for several days now almost a week, to just get fluids switched…read moreout. They removed the fluids without having any in at the shop and had to order some, we waited days and called back and they said they couldn't return the truck because they had already drained the fluids. This truck is one of our main trucks with all of our equipment and would of been nice to know they weren't able to provide the service knowing they ordered fluids on 2/9/2023 and didn't have them yet but still took in our foam rig in. We could of waited till they got the fluids in stock to provide us this service. As a owner, I would of wished we would of had better communication so I wouldn't be losing work and having our employee wait on a Friday when he got off early and sit around and wait till we receive a phone call to pick up our rig if its even done today as they said.

I own a local Moving & Delivery company and when I bought a used Isuzu delivery truck 5 years ago…read moreit all changed for the better. First of all the truck has the lowest operating cost I have ever experienced and just hasn't let us down. The few repairs I have done have been surprisingly low, actually the service department has come in under their bid price on each repair and maitenence job they have done for me. I just called Monday late afternoon as the front brakes starting grinding. I needed it asap as down time can cost you more than the repairs sometimes. Sharron had me a price and an early Tuesday morning appointment within an hour. The great thing with Vanguard is when you drop it off they get right to it. A couple hours after drop off I got a call from Ed telling me exactly what was needed and that it would be ready for pick up later that same day. This was a $635 bid, another shop bid was $865... my bill when I picked my truck up that afternoon the bill was $513. This is not your typical dealer experience but every time it is how I am treated at Vanguard. The parts dept is the same, Bobby has been my go to guy and he knows everything about these trucks.... he may deny it but everytime I have had a part going, a mystery issue, wanted to be sure of tranny fluid type or needed a part brought in asap, it happens without any issues and I have answers. It is time for a larger truck to be added to the fleet and I am only shopping a used Isuzu because of the truck but also because of the Vanguard dealership's excellent business ethic. Chris F. CDS Moving & Delivery

The best place ever to take your car for body work and paint!!!! The nicest people to work with and…read morediscuss car issues with. I couldn't have asked for a better place. I would recommend to all my friends and family! Thank you VIP

Not A Good Place To Take Your Car As They Don't Care For Customer Services, It Been A Week Senses…read moreWe Been Told The Car Will Be Ready And Nothing Yet That Was Monday 10/11 And Today Is Friday 10/15 !! We Been Told Today That They Order A Wrong Part And Thats A Pretty Huge Error From There Side Senses That Part Been In There Shop For A While Now And Just Notice That Today. My Car Been There Over A Month Now Not Sure How Much Longer It Will Take To Be Ready It Pretty Annoying To Be In This Situation I Would Suggest For Anyone Thinking Of This Place Not To, Look For A Better Place That Would Care.

Over charges on parts, poor workmanship. Zero communication. Had ZRP rear hubs installed…read moreincorrectly. Had a gas tank replaced and main line was secured with a zip tie. Had a subwoofer installed paid for it and took a month for install and a poor job at that. Requested a amplifier and instead of using a ride command harness they just snipped my speaker wires and lost quality of sound. Owner kept promising to correct issues and situation only got worse. One of my machines went in for one thing and came out with electrical issues. Panel's reinstalled incorrectly, shock bolts not torqued correctly. If you value your ride do not go here. In fact if you have had issues with them, please contact me.

These guys did an awesome job got my baby back to brand new! They kept me updated through the whole…read morerepair process and they handled everything for through the insurance company with me, I am extremely satisfied with their work ethic and would recommend this place to anyone who's looking for quality service and product! Thanks Xtreme Off-road!!

My wife and I bought a car trailer from Lindsey and Cort today and we could not be any happier with…read moreour experience with them and Hays trailers. After we had shopped at 2 other Tucson trailer dealers and were put off by there lack of knowledge and bait and switch tactics. We then found Hays and are so glad we did. They were polite , cheerful , quick and non pushy. They have earned 2 new customers and we will be back in a couple of months for a dump trailer. Thank you Tom and Jennifer

They dropped the ball and did not send me info I asked for regarding a different trailer other than…read morethe one we originally spoke about. Oh well.......i bought from someone else who actually knows and understands what customer service means! Their loss!

I contacted them to take a look at a used school bus because I was out of state and attempting to…read morepurchase one in Arizona. They called me back within 20 minutes and explained their process, it was easy and extremely painless to work with Phoenix Car Inspection The service was phenomenal, they scheduled a time with the dealership for the next day, provided me with over 40 pictures, a detailed checklist of conditions, concerns and highlights, as well as offered advice on worth and expected repairs. I would highly recommend this company to anyone buying a car, and would use them again anytime. I'm grateful for all their help, and their ability to help me make an important decision.

I called Joe when I was going to buy a durango from my friend, 10/03/2016. He was literally the…read moreonly mechanic I called who picked up the phone, and didn't act offended that I asked for a mobile inspection. (It is in fact his specialty!) He was incredibly professional, and dealt with my changing our appointment well. Ultimately, he was able to come out to see the vehicle only an hour after I had the address. The credit card hold charge for the appointment could have been annoying (sometimes my money is all in cash) but luckily it wasn't a problem on that day. The $119 fee was flat, tax included, and he was happy to take cash. 120 is more than the $50 other mechanics were quoting, but I believe it to be a much greater value. The inspection was 120 points, including a comprehensive write-up with photos emailed to me. Convenient, courteous, and thorough. Based on Joe's inspection, I did not purchase my friend's vehicle. He saved me much more hastle and money than I spent on his services, and I am very grateful. 10/10 would recommend, and would use again. Don't even bother calling anybody else.

Took my Canyonland Teardrop in for a Wash and Pack for the Torsion axel. They replaced the…read morebearings too. They turned it around QUICK. Had play in the wheel and bearings before I took it in. Jacked it up and tested the wheel when I got home. No play. Nice bunch of fellas working on the trailer and running the show there. They explained the deal and walked me through it. If I need some additional modifications (like a spare tire holder) I'll be sure to go back for a follow up. It's hard to find people to work on my trailer that doesn't take a week at least. Took it in Saturday and had it back Monday by noon. I'm taking the Canyonland on a longer trip this summer. I'll report back if the ride was anything but smooth sailing.

I wanted to replace my 24-year-old tilt-trailer so that I could trailer my Harley without it…read morefishtailing all over the road. Jimmy helped me pick the best trailer for my use, gave me a very good price, and even better customer service. Once I got it home, I fabricated a tailgate using some diamond mesh they gave me (Thanks Ruiz) and bought a wheel chock, trailer box, a made pair of trailer guides made from parts from a bedframe and a curtain rod and covered the wiring with split loom. Today I welded on a spare tire mount (Thanks Jimmy). Thankfully, a stray 'supervisor' came by the make sure everything was done correctly. I named the trailer FRED (it's a Navy thing) in memory of the Racoon that was killed by a bunch of helpful bureaucrats. Google Peanut and Fred. All in all, I absolutely recommend Carson Trailers on Stone Ave.

Horrible experience. I'm not being dramatic--United Access treated me like a nuisance, not a…read morecustomer. Sexist, dismissive, and unprofessional to the point of dangerous. I usually go to ADE, who are fantastic, but they were booked. So I tried United Access for a quick safety adjustment on my scooter lift. The mechanic refused to service it, claiming it was "unsafe"--but couldn't coherently explain why. When I pressed for clarification, they rattled off specs for a completely different model. I have a PhD and a background in science--I understand tow ratings and safety thresholds. What I don't tolerate is condescension. Every question I asked was met with visible frustration. When I caught them attempting to overextend my bumper, I intervened--and one of them told the other I "wouldn't understand." (Cue eye twitch.) They weren't prioritizing safety. They were prioritizing not being challenged. Especially not by a woman who knew what she was talking about. Bottom line: If you want competent, respectful service--especially as a disabled woman--go literally anywhere else. United Access isn't just unprofessional; they're unsafe. *** in response to the company's comment... I do not have safety issues with my lift as verified by the dealer. Your employees do have issues with sexism. Thanks.

Everybody at the ability Center is extremely helpful I've been dealing with them for over 4 years…read moresince my wife was hurt. I would strongly recommend them as they're good people and dedicated to helping out their customers. I purchased a wheelchair van through them and got the extended warranties and none of the work that I've had to have them do is their fault in any way and they've had to do a lot I don't think I would buy a ram ProMaster again but as I said they just basically had the wheelchair lift installed and they facilitated the purchase of the van from somewhere else so I don't hold them accountable for any of this and even though it wasn't their van they back up the product so I've never had to deal with anybody but them and that makes me very happy considering everything I have to deal with being a caregiver and having limited time.

These folks care. They treat customers with respect. Though small, the shop has a range of good…read moreequipment. Service department is faster than most. Only negative is lack of comfortable seating. By the way, this is a veteran friendly outfit.

I would give a zero if I could. Dude lied to us on the phone and when we got there they decided I…read morewas too heavy for the scooter. We told them my weight before going. When you can't walk it is incredibly difficult to get a ride situated to go check if the scooter works. They will never have me as a customer, and i suggest they not have any. If you need help, go anywhere else, this place does not deserve your time or money.