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    101 Mobility of Tucson

    1.0 (1 review)
    Closed 8:00 am - 5:00 pm
    Updated 3 months ago

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    7 years ago

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    Rebecca W.

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    Ade Industries

    Ade Industries

    (5 reviews)

    After another shop (on the north side) tried to gaslight me into thinking my lift was a safety…read morehazard--while misquoting specs from the wrong model--I called ADE in tears. Ernie didn't hesitate. He got me in immediately, reassured me, and walked me through the real data. Spoiler: my car was fine. What wasn't fine was the nonsense I'd been fed. ADE not only fixed what needed fixing--they treated me with actual respect. As a disabled woman, I'm used to being talked down to in shops like these. Not here. They listened, explained, and made sure I left feeling safe instead of shaken... and they undercharged. They charged me less than the other crappy place was going to, even when getting me in at the last minute.

    When we moved to Tucson, one of the things we loved most was the warmth and decency of the people…read morehere. Almost everywhere we went, almost every tradesperson we met, how delightful. Well, they all pale in comparison to the folks at ADE. Seriously, warm, welcoming, helpful, and incredibly trusting (Call us tomorrow with your credit card number trusting... SERIOUSLY) There was another customer in the waiting room while I was there. We got to talking. Her husband had passed and this would be her last visit-- for them to remove the wheelchair lift. She was almost in tears, not about her loved-one's death but about leaving the sense of family she had at ADE. Well, thankfully, she returned in another minute. "Wait, can you service my scooter?" Of course they could so she had a reason to return. Imagine that kind of warmth. Oh, the work was done well, reasonably priced and quickly. As an added bonus there is a nearby food truck with tortas that hit the spot.

    American Mobility - Wire harness damaged white and blue wires in tiller

    American Mobility

    (6 reviews)

    Ocatillo-Oracle

    These folks care. They treat customers with respect. Though small, the shop has a range of good…read moreequipment. Service department is faster than most. Only negative is lack of comfortable seating. By the way, this is a veteran friendly outfit.

    American Mobility (AM) has a website with absolutely no information, expired coupons and a message…read moresaying "let's talk!". As I wanted to deal with a local business, I gave them a call. A man named Jesse answered. I explained that I was on the American Mobility website, but there was no information of what services and equipment that AM provided. Since the website had no information whatsoever, I simply asked for a list of what they were offering. Jesse thought that I was being rude for asking, gave me a piece of his mind and then hang up in my ear. WOW!... and they advertise "Good Old Fashioned Service." Their employees need more customer courtesy training and their web site needs much, much more work. My call was about 1:10 PM Tuesday, 25 February. They just kissed about $5,000 worth of business goodbye. But they probably could give a "rats behind." Well, that was my first impression of American Mobility. I got an email response from a woman named Nicole, apologizing for "my experience." I wish that would do it for me. It didn't. Honesty, just check out their website and you'll see exactly what I mean. So many unanswered questions. Please don't be tempted to call. Or, then again, please do. Maybe, Jesse will answer the phone.

    101 Mobility of Tucson - mobilityequipment - Updated May 2026

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