Very pleased! First, carefully study the websites gallery, then showroom and the printed catalog! You will see examples that show fireplace surrounds can mix and match pilasters, plymphs, mantels, legs, hearths... an amazing product line!!! You'll also see pictures of big gorgeous surrounds squeezed into small spaces or between windows leaving little wall space where less would have been more! So get a handle of the reality of your project space!! We picked out styles we liked then went to the showroom. Dan was very smart to let us get our bearings because there is so much to see and consider. He was a 'no pressure' guy, answering our questions, providing additional info & giving us samples to take home. Sharon came to our home to measure etc but she more importantly she had a really good eye for aesthetics and proportions... and could paint the picture for us. She helped us decide on the elegant unobtrusive surround (38" Milgro 44" total height) (to go on a wall between 2 windows) that met our needs for an intimate living room setting (people focused, not fireplace focused). The price was reasonable. Clark and Shane did the install, using tarps, ongoing cleanup, and going extra mile. They were a pleasure to have in our home. The end result is a surround that's gorgeous and proportionate to the space!! And the bonus?... we met a crew of really pleasant people! read more