U-Pack gave me perfect service from the first phone call I made in Brockport NY to delivery to my…read moredriveway, pickup a week later, and delivery as scheduled a week later in southern California. Like everyone else, I get sooo tired of lousy service and unkept promises from all kinds of businesses and people. But U-Pack did everything as promised. Courteous, informative people. And the lowest price I could find. Thank you U-Pack!

From beginning to end, customer service is a 10/10! The…read moreinitial booking, I had questions so I called and the representative helped me with a quote and reservation over the phone. I was notified a few days in advance of the estimated drop off time which was accurate. The driver walked me through the process with instructions on how to load, lock and secure. Delivery, EXCELLENT!! Pricing, REASONABLE!!! (no hidden fees) Communication/Tracking, ACCEPTABLE!!! We have no complaints and recommend UPack to anyone moving from state to state!!!

These young men moved us out of our home of twenty-eight years without an incident of breakage or…read moreloss. We had approximately 150 boxes and furniture pieces large and small. When we moved out of our temporary residence in August, we checked with them to move us to our newly built townhouse. Unfortunately we checked in to reserve a time that turned out to be a bit too late to move us as they were already booked. When you find the right mover, or contractor etc ....plan ahead as far as you can so you don't have to use a less qualified company. A lesson that's hard to learn at any time in life.

We've used Sheridan Brothers in the past and were very pleased. Not this time. Some of our items…read morewere damaged, and when I reached out to the owner and our salesperson about compensation, I got no response. I sent more than one email, and no response. Very disappointing and I will definitely not recommend them on the future.

Really nice group of guys. They came last minute and got the job done. Easy move and good…read morecommunication. Fair pricing. Would for sure recommend.

Previously reviewed. They are just excellent, careful hardworking guys that moved everything out…read moreof our pod with no damage at all even to my precious piano!

Great job by Ross & co in the face of uncertainty and a short timeframe. Good communication; I was…read moreable to coordinate the move (in Rochester area) from out of state. Fair and reasonable pricing.

Great service! I move a lot for work. Upstate Movers accommodated me with a last minute family…read moreemergency. Upstate Movers literally moved my belongings far Upstate, 3 hours away, to my home. Best value related to any other moving company in the Rochester area.

Nick and Angel were AWESOME! They were so efficient and friendly! Everything went really smoothly!…read moreThanks Guys

We had a great moving experience with Joe's Moving. They made a normally painful process very…read moreseamless. We had 3 men, Tim, Tim and Steve. They were very professional but also very friendly. They worked very fast but also carefully. They handled all our special service requests without any problems. They also improvised when they had to. I had a few quotes and they were a little cheaper than the others but they also finished quicker than their quoted time which saved us more money. I highly recommend Joe's to anyone looking for a great moving experience.

Three guys showed up promptly, and proceeded to move this book hoarder to a 2nd floor! Mitch, Rich,…read moreand Matt you made my move go from the WORST to the BEST!! Money well spent!!

I had a good experience with Ken's Neat Moving & Storage last summer. The 3 man crew worked hard on…read morethe hottest day of the summer to move all my stuff to the new apartment in about 3 hours. Pricing was more than fair and was less expensive than any of my other quotes. They were very careful with items and also very honest. The crew had found a $100 bill lying around behind a dresser and was honest enough to report it to me (to my surprise). My girlfriend was annoyed that they wouldn't transport open boxes with loosely (poorly) self-packed items, but I understand that to be policy, so I can't hold that against them. Overall I would definitely recommend Ken's Neat Movers.

Prompt, friendly service with the owner, Trevon. Their motivation to excel rings clear in their…read morechoices to communicate, protect valuables and establish rapport. I asked for a mover for a one-off piece, and ended up with a connection who shares an enjoyment of bowling, possibly their family too. Good businessperson all-around. Thank you. Wishing you success

Citing "drive time" as the reason for only sending one mover without a truck, then cancelling at…read morethe last minute, is not an acceptable business practice. As a paying customer--and as a business owner myself--I understand unforeseen challenges, but I also understand accountability, communication, and honoring commitments. Your company was contracted to provide a full crew and truck, and instead I was left without the services I was promised, causing unnecessary disruption and wasted time. Last-minute cancellations not only damage customer trust but also reflect poorly on your company's reliability. If you were unable to complete the job you don't commit to it. Thank you for your comment.

They made my moving day a breeze. They even repaired some minor items. So strong and organized…read more couldn't ask for more. Neil and Zach get an A+.

The team that moved me from Victor to Fairport were wonderful and I highly recommend them! Blake,…read moreNeil and Cody were the three man crew that I worked with and could not have been more thoughtful and considerate with every aspect of my move. They gave progress updates throughout the day, and added helpful insights on many things like, waiting 30 minutes to plug in the outdoor fridge and that certain furniture pieces had metal feet and to be careful with the hardwood floors. They were the epitome of professionalism as well as really nice guys to work with all day. As a single woman I can't express enough how appreciative I am to have been in such good hands for this move! Thank you!