Andre and Brandon provided excellent customer service. They were friendly and professional. They explain how 1-800 Junk worked. The process from the phone call to schedule to pick up was effortless. read more

1-800-GOT-JUNK? Seattle - 1-800 Got Junk Delivery Guys - Junk Removal & Hauling Near Me - Seattle, Washington

This company needs far more transparent and reasonable pricing. I am utterly shocked at the fact I just paid over $900 for less than an hour of work to get rid of patio furniture. Under no circumstances would I ever use 1800-got-junk again. There are far more transparent and fairly priced options out there. The two gentlemen who did the job were professional so I cannot fault them, but unless you enjoy getting fleeced, you should absolutely look elsewhere. read more

Dae and Max were AWESOME!!! They were absolutely professional, courteous to me AND our property, and got everything out in record time. I would definitely recommend this service if you have something to big to handle. It was pricy, sure, but to have everything taken care of in less than an hour and zero headaches for me or my husband... TOTALLY WORTH IT! They did exactly what I asked for, and were careful not to scratch our floors (which I definitely appreciate). Nice work, guys! If I ever have a need again, you are definitely my go-to!! read more

1-800-GOT-JUNK? Seattle - My guys!!! - Junk Removal & Hauling Near Me - Seattle, Washington

Wish there was less than one star. The price on the website was $600 for a full truck - when the drivers arrive they presented us with their "new pricing list" where a full truck was $1600. All of our stuff was out on the driveway. In the end it was $1800 and then they expected a gratuity (we offered the smallest amount) and they did not even sweep up. This was the biggest scam we faced in our move. Get a dumpster. read more

We called 1-800 Got Junk ti have 5 items removed from a house we are preparing to sell. The first bid was $700-900, they left and came back about 10 minutes later with a one time deal to take the items for $500. We declined again, and they got in the truck again, and got right back out o DCf the truck, and they finally agreed to $250. Which is about $60 more than paying the dump fees and transporting the items ourselves, therefore finally a responsible read more

I called them because I has missed my trash day and they got back to me so quickly and solved my problem day of! The two guys were so nice and were able to take what was in my budget and more. I would absolutely recommend them! read more

I regret using Got Junk and can only recommend you avoid them and find an alternative service. Sure, the guys did a fine job lugging stuff from my house to their truck. But the pricing is ridiculous and the driver was a shady scammer. Customer service was helpful and gave me a refund to make up for the driver's fraud, but their pricing makes no sense. They initially charged me $787 for 5/8 of a truckload. Customer service said that the truck was actually 3/8 full and refunded me $150 for the overcharge. So a quarter load is $150 and 3/8 of a truckload is $637? I'd report them to the BBS, but they're not even registered. That alone says a lot. read more

they came and the workers were great but we didn't understand the pricing and that was super high - it would've taken us two loads about $70 to dump and we paid $600 - so can't say that's a good value but they did do their best to fill the truck. you have to be direct and try to get the price upfront. they have to come see your pile and give you price. I can't remember if they charge you for coming out. Which maybe why we just did it but sadly it was much more than we expected. read more

Juan and Levi were considerate (used shoe covers in the house), explained everything as they went along and were competent in their removal of a large, heavy old treadmill from a second-floor room. Both were friendly and professional, taking care to watch for doors and anything else that might come in possible contact while moving this heavy object. Thank you both! Appreciated the quick service (just lucky they were in the area and had an appointment available)! read more

I totally agree with the previus review here from H W. I wish i saw it sooner and avoid same mistakes.. THEIR PRICES are total RIP-OFF. For few small items carried away with no steps just few meters to their truck.. we were charged almost $400.00!! And they lied at first telling lower number before starting, so you "go ahead'. I WILL NOT RECOMMEND this company to anyone. It is a total SCAM read more

Total rip-off. The items that were supposed to be removed were not and items worth something were taken, including an antique rocking chair worth $1,600. My mistake for going to get coffee with my RE agent while they were working. Took totes that were already packed for my move and were not junk. When we complained, then came back with one of them but said they "couldn't find" the other. Now today, I'm packing up my bedroom and it is full of junk just thrown in it that was supposed to be removed. Find someone else--anyone else--to remove your junk. For this I paid $1,250. Lesson learned. read more

Dario and James just picked up my 10+ year-old Bow Flex setup! They were both courteous, careful, and quick in removing the equipment. This is my 5th time using this service and I dont hesitate using them again! read more

Very fast, courteous, and friendly staff. on top of that, the prices are reasonable. Shouout to DORONTAY & MARCEL for the excellent service. We will avail of their services in the future. First time customers here from Seattle. read more

I had excellent service today from 1-800-Got Junk Seattle. Dylan and Pablo were on time, very polite, had excellent communication skills and were really efficient at removing the stuff I wanted to get rid of. I would definitely recommend this service and Dylan and Pablos were great! read more

We have used them many times over the years and have been pleased with their services. Prices have steadily increased over the years but you have to weigh it with the costs of doing it all your self and hauling multiple trips to the dump. Then doing multiple good will trips. It is very convenient to have someone come to your home. Just make clear instructions what you want gone, separate out your junk and make sure anything you don't want to go is any where near it. Most of the complaints seem to be about pricing and it's understandable for price quotes to be inaccurate. As they don't know until they get there and load it into the truck. Communication. For the most part communication is decent. However, I hate it when companies go strait to voice mail for their first call. Even though I had my phone quick to access. I called back but did not get an answer. No, my phone was not in dnd mode and was active to receive any incoming call. When you book a time slot it's a suggested time frame for arrival. Does not mean that they might get there in that time frame. They happily took our old furniture away as it is difficult to get rid of. Most donation places don't even want furniture these days. They were too big to break apart for the trash can. Glad to see it gone. Thank you. It really cleaned out the area. read more

After 3 1/2 years of unsuccessfully trying to get rid of a huge china hutch and a dresser, I finally broke down and scheduled an appointment with 1-800-GOT-JUNK. I'm not going to lie; $584.15 is really high ( a lot higher than I anticipated) but honestly, after all I've been though in trying to get rid of the stuff, this was a bargain. These guys were lifesavers. They were scheduled between 2-5 and they arrived exactly at 2pm. It only took them roughly an hour because they had to carry that hutch (in separate pieces) from my second floor condo, into the elevator down the stairs that lead from the lobby of my condo to their truck in the back parking lot. The dresser they had to carry into the elevator and through the garage. It was just two guys so they did a lot of work. They were really nice and friendly. Both were uniformed and they were really respectful of my place. I also had them take two clocks that were sitting in the middle of my storage unit kind of taking up space. They don't take hazardous materials, so they weren't able to take two cans of four year old paint that were in my storage unit, but I was just happy with the clocks being gone. The name 1-800-GOT-JUNK is kind of misleading because they told me that they partner with Habitat for Humanity and the stuff that I gave them definitely isn't junk. I had tried and tried to get rid of the stuff on my own and calling this company was a last resort. I hear their commercials on the radio all the time so I know they're a good company. Even though it was more expensive than I anticipated, I'm happy with my free spaces! I've been trying to downsize since moving into my condo and those items were really getting in the way, I'd definitely recommend and use them again, if the need arises. Sometimes paying someone else to take stuff off your hands is totally worth it. read more

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1-800-Got-Junk~ very easy to schedule and prompt, but boy howdy. THEIR PRICES are another story! We had a rocking chair and (living room set) chair removed, and it was $186. For two chairs!!! I tried to find out ahead of time - watched the video - you can't find anywhere an estimate - a ballpark~~~~ but their gimmick is they will tell you how much $$$ when they get to your place. Sadly, out of sheer desperation to get rid of said chairs. we were suckers. We paid the amount. Right now I'm feeling ripped off & ashamed I didn't say "no thanks!" (I'm wondering if the price would've gotten cheaper??!!). Just be aware! Their prices are steep!! 2 chairs= $186.30. read more

Just removed a small couch that was broken up into several pieces already and a small metal frame but was charged for 2 refrigerators totaling almost $500. Not sure how that's possible. Also, price was randomly lowered if a 15% tip was left which is definitely a scam. However, they were really nice. read more

I do not recommend using 1-800-GOT-JUNK, they use deceptive pricing practices. They quoted me $107 for the minimum load over text chat and I gave them many reference photos of the load size. At pickup, they charged me $287 for 1/8 load + tips for the workers. 1-800-GOT-JUNK gets around deceptive pricing and estimates by using phrasing like "for example" whenever discussing pricing. After a long back and forth with their customer service representative where I was able to give them photos of my entire text chat, they acknowledged that the price was misquoted from the outset, and offered to refund me 10%. When I replied that it was not acceptable and would not settle the dispute for me, they dropped off the email thread permanently. Their pricing is structured one way and presented another. "minimum load" is not anything less than 1/8 a truckload, as you might infer. For your reference, I am pasting their pricing structure below, but I highly recommend you do not use them and that you instead use someone local who openly and transparently publishes their pricing. Adding photos you can see how large a load cost this much. "we actually have thirteen price points for our removals starting with our minimum charge of $197 for anything take up less than 1/8 in the truck. Your charge of 1/8 of a load is actually the second price point on this thirteen price scale. For example: Min load - $197 1/8 load - $287 1/6 load - $367 1/4 load - $447" read more

1-800-GOT-JUNK? Seattle - against garage door for size context - Junk Removal & Hauling Near Me - Seattle, Washington

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Outstanding customer service. The guys at 1800 junk are just the kind of workers America needs right now. I rest easy at night knowing that 1800 Got Junk in Tukwila is taking care of Tukwila and Seattle's junk. You all rock!!! read more

Was looking to have a bed spring box picked up and booked an appointment online to get a free estimate. Recieved a call regarding the apt. within 15 mins and recieved a quote. They were willing to work with me on the quote by working with them on the pick up time. Service rep. was friendly and knowledgeble. They donate 60 to 70% of their goods so enviromental friendly company. Pricing was okay for the pick up time I requested, would've been cheaper if I went with the time they would be in the area. read more

I needed one sleeper sofa removed from the house. Though it was a small, two-seater, it was too heavy to move down two flights of stairs ourselves. I called another company and spoke to a pushy guy over the phone, who quoted me over $400. I called 1800GOTJUNK next and got a much nicer guy who quoted me $147. (And actually listened to me.) Sounded too good to be true! I booked for the following week. The day before my scheduled time, Alex called to confirm my appointment but also let me know that time slots had opened up if I wanted to reschedule for earlier. Even better! Alex was really nice and helpful over the phone. One hour later, Jamal called me to let me know the truck was on the way. The haulers were right on time, as promised. My quote for $147 didn't change and the couch was out the door within 20 mins. No fuss, no damage. Thankful for the great service. read more

Ronny and John arrived on time and quickly and efficiently removed our junk from the house. Our home has lots of stairs to navigate and they carried all the heavy items with no problem. They are professional and personable guys- they really helped us with our moving prep. Thanks, guys! read more

Called to have them come out and remove items from my garage and basement last week. When the crew arrived I was quoted $1000 for a truckload which I agreed to. I was told that there was probably another load and a half which I did not blink at. Each time a crew would arrive I would be informed I had "one more trip". The crews were polite and efficient enough however today ( now 4 trips in) the crew says this again and I just lost it. I can understand misestimating by 1 load but by 3-4?! That is another story. I called the 1800 number to speak with a supervisor and was told they called 3 numbers and nobody was answering them but someone would call me back. Later that day, after the crew had left for the day a supervisor calls me and is apologetic for misunderstandings but it seems he considers everything normal/valid since they never gave me a written estimate. Mind you nobody ever offered me a written estimate! I later received a text from the supervisor saying he got my message from earlier and wanting to know what I needed, thinking it was about scheduling. I was honest and said I have no plans to do business with the company again. I feel it was a shady process to be lead on in this manner, thinking I was almost done. He again was apologetic and said that he would ensure his team was trained properly in the future. Meanwhile it seems like the burden of the fact they weren't to begin with should not fall on my shoulders. I made the mistake of simply trusting this company. I am out 4k and the job is still not done! The supervisor on the phone today said he was told probably another 1.5 more trips needed!!! I would steer others away from using this company. read more

The employees were nice and the service was efficient but the price was extreme! We used them about 6 years ago and paid about $150. Today we paid almost quadruple that for a similar number of items. read more

Missed Opportunity - I've selected three stars because when we called in with our concern, the representative was professional, courteous, and the situation was dealt with (for the most part) within a couple of hours. So, the stars are for the representative on the phone not the two young men driving the truck and placing signs. KUDOS to the representative for her follow-through. Please note: If it were based on our interaction with her alone or if what happened after she did her part had been better, I'd given the local GOT-JUNK organization five stars. Placing signs is a well-worn and successful way to drum up business. Usually, you would ask for permission before placing a sign in front of a property. Even if it is on the parking strip. In Seattle property owners are responsible to maintain the parking strip, which means they spend time and money doing so. Anyway, the issue wasn't the planting of a sign it was that a 1-800-GOT-JUNK sign was placed in front of a couch that had been abandoned on the parking strip just an hour or so before. It was the poor judgement to take advantage of someone illegally dumping to make a potential profit. That couch was left in front of a non-profit organization that is working towards community betterment. When the two young men came back, what did they do? They moved the sign about 30 feet from the couch and placed another one across the street. We get it. Create visibility and create business. The better option would have been to place your signs and then take away the couch. Sure, it might have cost you something at the dump or recycling center, but the sense of goodwill you could have created by doing this service would have benefited you in ways you won't get with a 1-800-GOT-JUNK sign. read more

They didn't show up. After calling to say they were running late and would arrive 1 hour to 1.5 hours after the original appointment, I rearranged my schedule to accommodate their unexpected delay. But then, 1.5 hours passed and they still didn't show up. I called them again to see if they were coming, no answer. I set aside 3.5 hours for these guys, an entire morning on a work day, and they just didn't show up and couldn't be contacted. Finally, with the morning gone and all of my favors called-in to accommodate these guys, I ran out of time. I texted them to say to cancel the appointment. Then, 5 hours after the start of our original appointment, I finally get an acknowledgment back. Just no respect for other people's time! Angel's Junk Removal is never like this. Use Angel's Junk removal instead. read more

All I can say is "WOW!" That's not a good thing. These guys just showed up without confirmation. They then hauled away extra items WITHOUT my permission. I DID NOT give permission for my items to be taken. They were rude and "talked fast" trying to blow me off if I objected to something. Worse yet, I just got a bill and these CROOKS CHARGED me over $600 for taking stuff that I NEVER wanted gone. They stole my stuff and charged me for it. NEVER NEVER NEVER call them. They will trick you into stealing your money and your precious items. Just refer to these guys as "trickster slimy salesmen." read more

They tried to show up early, but I couldn't do it...that's why I had selected the time I did. Then they were 45 mins of my window. Called their number and didn't get anywhere. Finally, someone tried calling me but I was busy, so I asked for them to call me at a specific time, and they didn't do that either. read more

Overpriced overpriced overpriced..didn't tell prices over the phone. Showed up, gave a range of prices. Then ended up being higher. I guess there's a $90 tax? Ridiculous service and company. I wouldn't recommend this to anyone and will never use this again. Didn't know it would cost me $400 to get rid of 4 medium to small items. Lol they base it on how much room it takes up in the truck. Ridiculous doesn't even cover it..$400 for like 10 minutes of work. read more

We had a lot of big furniture to either sell or donate, but many charities will not take sleepers sofas regardless of their condition. What to do? I called 1-800-Got Junk and the service was fast, professional, polite and genuine. We had a garage sale at 8 am, and by 11 knew that we were going to be left with a lot of large furniture we needed to get rid of fast. I called them at 11, and they were able to schedule a free estimate and possible pickup that day at 3. They called 30 minutes before to confirm and arrived on time. Chris and Anthony were professional and fast. They gave me an estimate and answered my questions without pressure. Bottom line, they loaded up an entire truck load of what we asked at a decent price and were in and out with a truck load (in 90 degree heat) in 15 minutes. Awesome! I'll definitely use them again. read more

1-800-GOT-JUNK? Seattle - Anthony with 1-800-Got-Junk. - Junk Removal & Hauling Near Me - Seattle, Washington

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They provide a service we all need. I am thankful for that. I had a large item also heavy. I had no way to transport it to the dump. They came out. On time. Very nice. Gave me an estimate of $486 due to the weight. I told them nope. I was able to get to $286 which I thought was ok. I was in a jam knew it would cost over 200. So I would say good job. Price. Well at least I got to talk to them about it. Them helped me. It's gone. read more

Booked a next day pickup for 1-3pm time window. They called in the morning to say they'd be here at 3pm. At 4:30pm I get a call telling me they'd be here at 5pm. I had already canceled when I had heard nothing by 3:30pm (I can't wait around all day). Premium pricing should get premium customer service and this was far from it. Will never call them again. read more

Came with a smaller truck than when they gave the estimate and billed over 600 usd for very few items and a 15% tip, total over 700. They charge by fraction of the load. It was not an 8ft by 10 ft truck which did the pick up. I feel ripped. I will not recommend this service. read more

It was the easiest thing ever. Needed a mattress removed ASAP and I booked less than 24 hours in advance from my mobile browser. They called a few hours before to let me know that they were ahead of schedule. I would definitely recommend being at home an hour before your scheduled time in case this happens. Once they arrived, I simply showed them my mattress and it was out of there in minutes. Easy Square payment of $150 on the spot. Saved me a major headache; extremely pleased with their service. read more

I had them come out to take a nice, (sellable) dresser that I moved to my garage for east removal. I was told minimum $300, I said I was thinking half that at best. the guys huddled and agreed to $160 and got the job done in 9mins. These people are crooks. stay away, no matter how much you want to dance. way overpriced for people that just have a truck. screw them read more

VERY OVERPRICED. They were very nice but they have to be for overcharging so much. I'm very disappointed that we spent our money. We spent $417 plus some last minute "fine print" charges they whispered as I started the payment profess. And they do ask for a tip. Ridiculous considering used The Bulk Removal Company and just paid $150 flat for the same amount of junk and removed. Save your money and use* The BRC. read more

Pickers Warehouse is fun and the guy is really nice and always has something interesting

How did they do? Frankly: abysmally. I was told on the phone and I wrote it down as I was told that max cost was $552. Anywhere from $162-$552. I was shocked when your workers pulled out the charge sheet that showed we would be having to pay over $800. Since we needed to get access to a water source that was buried under debris right away, we had them take away one truck full but we've hired another company to remove the rest. They have a larger truck and really do charge $500 for a full load. I won't recommend your service in the future. Very disappointed and dismayed at the lack of honesty up front. read more

I would not use 1-800 got junk again. They loaded my things in a truck before telling me what it would cost---$700. for a small amount. They said they would try to donate the items to charity and not throw them away but they threw the things in the truck and either broke them or tore them. My biggest complaint is they did not tell me ahead of time what the service would cost. read more