I asked 1-10 to add 2 sinks to a 10 year old house. They quoted $3100. I thought that seemed high. But, in their defense, I have not ever adding plumbing to a house. So I asked if that was the best price they could give me. They said yes. I told them that I needed to discuss this with my husband. We were both expecting about $1500 in cost. My husband agreed that since we were in a time crunch we would pay that. So the next day, I called back and accepted the quote and offer of service. We scheduled a day for them to do the work for later that week. The day before service, I got a text saying," Since there was a conflict with the price on the job, Dennis has decided to pass on doing the work. Thank you and have a nice day." I called the office and no one answered my call. I left a voice mail asking if they would reconsider and still do the work. No return call. I texted back to the unknown number and asked the same. No response.
Needless to say, this put us in a bind. We were in a tight time frame with moving into a our new house with other contractors that I had already scheduled afterwards, such as sheet rock repair, electrical, and painting based on the date they gave me. This was unprofessional, and I would not recommend doing business with them. I suspect, but I don't know this for a fact, that they declined to do the work because I didn't use them for their other services that I never requested. I called them for a plumbing job, and Dennis (plumber) said I would really like Lisa (contractor) because she "gets things done." I explained that I already had a contractor and didn't need another one, but Dennis (plumber) said I would would really like her and should meet her and give her a chance to quote it with no obligations. As a favor to him and to be nice, I agreed to meet with Lisa. She was very nice and got me a quote back quickly, but they were all very high--much higher than the quotes I already had. So I decided against using them for the other services.
For example, they quoted $4625 to remove carpet and build up a small platform in our media room. Our other quote was $1236!!!
For painting our house, 1-10 construction quoted $18,324 plus the cost of sheet rock repairs for $1500, totaling almost $20,000 (no trim paint included). I got 2 other quotes for $11,500 which included the sheet rock repairs.
They quoted $995 to take out an end-cap wine rack from my island and add shoe mold. My husband took it out himself in less than 5 minutes.
I'm getting another plumbing quote, and I suspect it will be much lower than $3100. So, I guess they did me a favor by "passing" on my job. I'm just behind schedule now.
My advice is that if they quote you work, always get another quote or two to compare it to. Then, have a backup contractor just in case they change their mind about doing your job. And don't let them quote/bid on more than you need, because if you don't choose them, they may not do the original job you called them about. read more