Extremely professional! They did an excellent job with repairing a water leak in my roof that was…read morediscovered a little over a year after I moved into my house. Anson the project manager did a thorough inspection of my roof and attic and explained the problem very clearly. I got three quotes total and Firefighter Roofing was the one I was most comfortable with using. The two young men that did the work did a fantastic job. I'm seven months into the repair and haven't had any problems . They recently called to follow up with me to make sure I wasn't having any issues. That's what I call great customer service. I highly recommended!

Very knowledgeable and respectful and caring responses…read more If I didn't already have a "service agreement" type contract with another contractor before reaching out to them, I would use them in a heartbeat.

I've worked with Dwell for the last couple of years and I don't foresee that changing at all in the…read morenear future. Reasons why I really like Dwell: 1) Every time I've called I always get an answer. 2) They show up on time and are communicative. 3) They objectively and pragmatically try to solve the problem whether that means they get a sale or not. It seems simple, but a lot of places don't seem to get these things right. I can genuinely trust these guys and their prices are very fair.

One of those jobs that are always deferred is cleaning the gutters and I do not really want to go…read moreup there myself. I called them to install gutter guards so that I would not have to do it so frequently. They inspected the gutters, told them how the guards would fit, and fitted everything in a single visit. It is a fairly easy upgrade, but it ought to simplify things in the future, and they left everything tidy.

Blue Nail had replaced the roof on a house I recently purchased. Since I don't know anything about…read moreroofs, and only had some vague documentation, I sent them a note to ask for a little more information about the roof they installed, what its features were, whether it is covered by any warranty, etc. They got in touch a few days later and provided answers to all the questions I had. I was not thrilled to learn that there was a $395 warranty transfer fee (which is not particularly uncommon) but since the manufacturer wouldn't allow the materials warranty to transfer anyway, it ended up being a moot point. They did offer to come out and have a look at the roof the next time they were in my area, just to put my mind at ease that the guys who did the AC work hadn't done any damage. He pointed out a few things that needed to be corrected, sent me an explanation, and took pictures, which was much appreciated. Overall I was pretty happy with our experience with them and felt like they went above and beyond to keep us happy.

David Smith came out to my house on 5/13/20 and let me know my roof and gutters definitely had…read moreenough damage to open an insurance claim. I signed an actual "Home Restoration Contract" supplied to me a month later by Mr. Smith. But wrote a formal letter to Mr. Smith and BNR to advise my canceling the contract and found another company that was more favorable to my situation (within the 3 day recession period allowed by law). That same night starting at 8:24 in the evening David Smith begins to text me stating how I lacked integrity and continues on and on to say how I am greedy and dishonest for not continuing the work with him. I literally had to block Mr. Smith's phone number. The office manager emailed my insurance company to advise I canceled the contract (I have been told this is protocol). David Smith also felt the need to email my insurance company to advise the same. Not once but a week or two later he emailed them a second time telling my insurance company how to do their job and reset their numbers they had drawn up already. This is now 3 emails BNR has emailed to my insurance advising them to cancel all numbers and start over with me. At this point Mr. Smith has went above and beyond out of line. I called the main office to let someone know about this and was told the owner himself would return a call to me. I did not receive a call but 4 days later at 1 am on a Saturday night - I repeat 1 am on a Saturday night - I get a very long email from the owner Eric Thomason, using capital letters, to emphasize certain words. Within this very long email he let me know that I have until Tuesday 6/16/20 at 8:00 am to take down any negative reviews and sign a "Non-Disparagement Agreement" a "Mutual Contract Termination Agreement" and a "Hold Harmless Agreement" or he will sue me for the following... 1) Breach of Contract (let's go!) 2) Betterment (No work has been done to my house to this date - nor do you know anything about the contract with my roofing and insurance company) 3) Defamation/Slander (This is a 100% factual and provable review) Eric Thomason finally called me two times back to back today at 7:41 am - I repeat 7:41 am to try to discuss this matter. I did not answer and at this point it is not my duty to track him down to meet up over a phone call. Certified Consultant David Smith and Owner Eric Thomason have beyond become bullies, completely crossed the line and showed their true colors. Your handling of business with me warrants this review.

Imagine: Walk into your living room to find a water leak…read morecoming from UNDER your concrete slab! Who do you call? We called 911 Exteriors. The owner was at our home immediately, assessed the situation, and quickly moved into action getting all kinds of sub contractors out to stop the leak and start repairing everything. We're talking about a custom home with water damage on hardwood floors, moldings, walls, carpet, etc. From the first moment, the owner took charge and coordinated the entire restoration job, including dealing with the insurance company, interior designer, sub contractors, and me & my wife. This job took over 3 months to complete. the owner, his project manager, and all of their subs were very responsive, respectful, and professional. This was no minor fix. We highly recommend 911 Exteriors for any type of construction work.

They replaced my neighbor's roof, but left a mess all over my yard. Both the team leader and the…read moremanager in the office promised they would get someone to clean it up, but they never did. I pulled a few dozen sharp roofing caps out of my yard and driveway - enough to puncture tires, damage a lawnmower, or injure my dog. They put tarps down on their client's yard to catch the mess, but couldn't be bothered to clean up the mess they left on a non-customer's lawn. I got tired of waiting for them, and cleaned it up myself. If you hire them, or even if your neighbors do, keep a sharp eye on your lawn after they're done.

I was connected to Eric through a friend. I had an overhang built at my lake house and it was…read moreflashed incorrectly. Two years later, it started leaking. It's VERY hard to find good work that will do what they say out at Cedar Creek Lake and Eric and his team at PMR did exactly that. They looked at the assessment from a local roofer, sent someone from the DFW metro and fixed my issue in a more comprehensive manner and for 1/3 less money in a tighter time frame. It is my understanding that repairs are not their bread and butter, but you can ensure yourself I will be reaching out to Eric and PMR again when I have replacement jobs at hand. Eric was a great communicator, honest, transparent and fair. Couldn't ask for more. If you need a new roof - you need to reach out to Eric.

PMR and Eric Sutton in particular have been extremely professional and responsive. Eric has handled…read moremy roof repair perfectly and is very responsive to any questions or issues. This is my second roof in 5 years (North Texas hail). PMR has been great both times! I will use them again if necessary!

Guys came out, worked hard and were super easy to work with. Got all my gutters completely cleaned…read moreout. These guy are my roof / gutter guys moving forward!

Brent and his team did an amazing job for us. Our insurance fought us on the claim and they stuck…read morewith us and helped get it all worked out. Communication was great. They completed our roof , trim and gutters and its looks fantastic. They are true professionals.

I had a great experience getting a quote for my roof. Not only was the inspection thorough and…read moreprofessional, but they took the time to really educate me about the condition of my roof and explain my options clearly. I never felt pressured--just informed. What impressed me most was their honesty. Instead of pushing for the most expensive solution, they recommended what actually made sense for my situation, which ended up saving me money. They also shared practical advice on what I need to do as a homeowner in the long run. It's rare to find someone who combines expertise, integrity, and a genuine willingness to help. I truly appreciate the time and knowledge they shared. Highly recommend!

They did a fantastic job for a very reasonable price. Ivan was easy to work with and the crew…read morecleaned up afterward better than any contractor I have used in North Texas.

This was one of the best Companies I have had do work for me. Very professional, friendly and hard…read moreworkers. Did everything they said they would do and my roof is the most outstanding roof in the neighborhood. When they finished everything was cleaned up and put back, could not even tell workers had been working all day. Took pictures of before, during and after and showed them all to me. You can't go wrong using this company. I would recommend them to everyone I know ! Linda M.

I was referred to this company by our home inspector just after the big hail storm. Jose came out…read moreto do the estimate on my five bedroom house with over 60 squares of roof. He is an experienced inspector and businessman. He provided me with a straightforward opinion of my roof damage. After contacting numerous roofing companies including a general contractor that I previously had good experience with, I decided to go with MB Texas Co Roofing. Jose remained honest throughout the entire process and his pricing was very competiive. He took no shortcuts and even provided upgraded underlayment without me asking for it. His roofing crew were all very courteous and respectful. No matter what roofing company you choose, tiles do end up everywhere, but the important thing is that they cleaned up daily, and when they were finished, they did not leave a trace of debris behind. The quality of their workmanship and materials were on par. He was not only reliable on schedule, but he always followed through on every promise. He does not make excuses or pass the buck. He is a person of his word, which I really appreciate. I wish him continued success. Sincerely, Roger

We had do many bad experiences with other contractors, including a roofer who really screwed…read moreeverything up and caused leaks in our new sunroom. Aaron and his company did such an amazing job finding the leak and making sure our roof would last. I can not tell you how appreciative we are that they took such great care of everything. We've had a couple of big storms since the repair and everything is dry as a bone.

Absolutely the easiest and best roofing contractor I've ever used. Aaron and Jaime handled…read moreeverything from start to finish including working directly with the insurance company. The whole roof was completed in one day and it looks fabulous. After the initial inspection they provided me with pictures of damaged areas and after completion they sent me a package with before and after pictures for documentation as well as the manufacturers product sheet and warranty information. They even did a courtesy roof inspection of a few neighbors' roofs when they saw the work being done on ours.