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Very beautiful hotel. Located in Admiralty shopping area attached to Admiralty rail station. It is very close to the park that takes you to the Peak. They have a very nice executive lounge and the lobby area is quite beautiful The restaurant for breakfast is amazing. The staff is very nice and the clean fresh white tea aroma that is used in the common areas smells so good. The decor of wood and flowers are very pretty too.
Conrad. A place I would choose to stay given a choice every time. Conrad. A hotel which I usually have the best stay. Anyone who knows me would know I am a big fan of Conrad. Conrad Bali, Conrad Tokyo and now Conrad Hong Kong. Top notch accommodation and world class impeccable service. Conrad Hong Kong Conrad Hong Kong is located at 88 Queensway, on top of the Pacific Plaza. There are three hotels accessible from this mall. Conrad Hong Kong is one of them. It can be a labyrinth to find one's way to the hotel via the mall if you are new to the hotel/area. However, once you learn your way, you should find it is pretty easy to access to the hotel and in fact it's godsend to travel via MTR since it is covered all the way from Admiralty Station. My usual route, go to the 3rd floor of the mall, enter the entrance between Celine and Loewe. Note: you need your keycard to access to your floor (except the lobby area). ~My Room 5/5~ Reasonably size room (especially when we all know space in HK is a premium) with really comfy bed. There were flowers throughout the room. Bathroom amenities were great. Two pairs of room slippers were available. I am someone who really appreciates a hotel which provides slippers for her guests. To me, that's a basic and that separates a fine hotel and a mediocre one. Bathroom robe is of Frette. I am not complaining :D Premium Wi-Fi was available. The best part?? The view from my room!!! It has a stunning million dollar harbor view. I want to say that's the best view I ever had in recent times or maybe of all times. ~Service 5/5~ Many thanks to the duty Manager, Daniel Wong who was so wonderful upon check in. He even gave me his name card so I could contact him if I have any issue during my stay. How can there be any problem when everything here was so wonderful? :) Service from the staffs at the Executive Lounge to Bellhops to staffs at the restaurant and Housekeeping.. Everyone whom I have interacted during my stay was all absolutely amazing. There was really nothing to pick on during my stay. It was just a bit unreal. ~Dining & more 5/5 ~ Garden Café Buffet breakfast at Garden Café was excellent. Lots of variety- Chinese, Western and Japanese. The spread was substantial. Service staffs were very attentive. Food quality was definitely on par with what a 5 star hotel should be. On my last day, a group of us went to Golden Leaf for lunch. After ordering and when two of the 6 dishes were served, I asked one of the staff about the use of any peanut product but only be told the restaurant uses peanut oil. :O Someone at our table has severe peanut allergy so we had to cancel the rest of the order and headed to Garden Café. One of the staffs, Thomas Lai, came out and mentioned they used canola oil or did he say olive oil? Whatever oil as long as not peanut oil would be good, lol!! I helped to explain the situation in Cantonese. He sat us down and assured me whatever the item being ordered from the menu, he would personally assure there would not be any peanut or cross contamination of the allergen. I appreciate Thomas who helped me "defuse" the situation. and took the matter seriously. I would not anyone to suffer from any anaphylaxis episode on my last day in Hong Kong Executive Lounge Staffs were, like all the staffs I encountered, very thoughtful. A big shout out to Ken Cho who was very kind during my stay at the hotel. He would give great recommendations and was a great conversationalist. The executive lounge is located on the 59th floor; one can relax and enjoy the amazing view up there. Buffet breakfast, afternoon tea and evening cocktail are also available during different time of the day. Lounge access is open to all Hilton Honors members with status or anyone who was on the executive floors. Pool Pool staffs were all friendly and attentive. The pool area was nice and a great place to relax. I witnessed two parents left their young child at the pool area, not before speaking to a staff. I did not know what was being transpired, but it did not matter. Staffs there were not your baby sitters so start acting like responsible parents. Also, a special shout out to one of the pool staffs (the only non-Chinese but able to speak Cantonese cool dude). He was absolutely wonderful and I was told he was so alert one morning when he prevented a baby from getting into an accident in the pool when the parents were not watching. Once again, Conrad did not disappoint. Felt sad I had to check out :( Look forward to coming back here again. Thank you to all the Conrad Hong Kong staffs who made my stay such a terrific one. Highly recommend Conrad Hong Kong to anyone who travels to Hong Kong for business or leisure.
I wish we had the chance to stay here more than one night as there was so much to do just at the hotel alone. On top of that, our room was super comfortable and clean, and the view was pretty nice too. I especially love the outdoor pool, which is open even after sunset. I ended up taking full advantage of it, and did some morning laps there bright and early. It is a little small, but it makes up for it in atmosphere. Live music at night was amazing! I can't quite explain how enjoyable it is to enjoy some coffee and cocktails while listening to jazzy blues and classic love ballads. If there was a word I could think of to describe the experience, it would be "romantic." And I wasn't even there for a date. A good book and soothing music was all I needed to enjoy the night in. It's definitely an expensive stay, but well worth the service, activities, and comfort. Wouldn't mind staying at the Conrad again in the future.
My first visit to Hong Kong and I was looking into Conrad or a Hilton garden inn. The Conrad was highly recommended by a colleague of my fiancée for its location. We decided to book here. Upon arriving at 8 am we weren't sure if there would be a room available. The front desk advised us the executive lounge is where we would be checked in so they accompanied us upstairs. Upon arrival at the lounge they came to get our bags and asked if we would like a beverage or something to eat. Luckily for us our room was ready. As a diamond member we had access to the lounge which included free beverages, alcohol and food. We also received complimentary breakfast at the executive lounge or their restaurant downstairs. We decided to have breakfast everyday at the restaurant during our stay the food was amazing there! Even if you have to pay for it it is well worth it. The service is fantastic I can't stress that enough. Everyone is very helpful. The hotel is centrally located and easy to get to places via walking or public transportation. If you walk out to the right you can walk to the Hong Kong park and from there if you walk about 5 more mins the peak tram is right there. Ubers were easy as well and cheap! Although we were told it's illegal the app worked with no problem. We also had drinks and apps at their bar lounge also great. We actually had one of the best meals at their restaurant The Golden Leaf. Definitely make a reservation. The executive lounge was never too crowded and I loved how organized it was. I have been to many Hilton's where there's no order, messy and no seats available, Here they walk you to a table and seat you down. I loved that!!!! The pool was also amazing perfectly sized and never too crowded. The gym was great never too crowded and plenty of machines and they also have a women's and mens sauna. The hotel is a bit outdated but the service and food is impeccable!
Easily one of the best stays I have had in a long time. From check in, we were very well looked after. Special thanks to Mr Hobson who made the process so easy and enjoyable. The fruit and drinks sent to the room were very much appreciated. The Conrad has great pool and gym facilities which we made the most of. Executive lounge that other hotels would kill to have and an honor to use. Will definitely be my only residence when I'm in Hong Kong. Thanks to all at the Conrad HK for making our stay
Very good hotel with good amenities and in excellent location. Fitness suite is great (new equipment and decent variety) , outdoor warm water pool, good executive lounge, executive king room was very well furnished and decorated. Great comfy bed, staff are very helpful and friendly!. Complementary toiletries are of good quality. We had nice breakfast buffet variety. Love the flowers around the room and all over the hotel!. Overall this is a great hotel, you can rest very well, you are well located and you have a great team at your disposition. There are some restaurants on the hotel but we didn't visit them...
AMAZING! Hilton Conrad made our honeymoon amazing and memorable. For starters when I arrived at Hong Kong I arranged a car to pick us up instead of hailing a cab or taking public transportation. They sent a Mercedes Benz S550 and the driver was as friendly as they come, he was giving us the tour as we were going to the hotel. He would point out places and give us a brief history lesson. When we arrived at the Hotel it was about 10 o'clock, tired from the flight we walked up to the HHonors desk where we were taken to the Executive floor to check in. We were given a room right away and the room was amazing, what a view of the Hong Kong Skyline. The Executive floor is a great place to go for a cup of coffee or a snack, it is also great if you need to do some work. The hotel is located inside of a huge mall and is walking distance to mostly everything from Hong Kong Park to the Peaks Tram. We took a cab to restaurant from the hotel and ended up walking back. The hotel is located in a great spot.
The Conrad Hong Kong is an absolute top notch hotel experience in Hong Kong. I first started starting here for business trips, and found the location in the Admiralty area of Hong Kong side very convenient. The hotel is elegant, yet tasteful and not intimidating. The service is five star, without question! From the moment you arrive, staff greet you by name, enthusiastically making one feel special. The rooms are very beautifully appointed, luxurious in a practical way, exceptionally comfortable and filled with pleasant surprises. Very comfortable bedding, wonderful bathroom amenities, and nice mini bar as well. The hotel has several very nice dining options, two pleasant lounges--live music in the lobby lounge as well. The hotel gym has a sauna and steam room and a pool as well. The Conrad is attached to Pacific Place mall, so there is immediate access to first class shopping, a movie cinema, the MTR train station, and yes even a Starbucks for your coffee fiends like myself. I cannot say enough good things about the Conrad Hong Kong. It's also part of the Hilton family so if you are a Hilton Honors member it is a great place to earn points as well. As a Hilton Diamond Member I have access to the Executive lounge on the 59th floor which is really very good. That in and of itself heightens the experience for Diamond members even further.
The Conrad Hong Kong delivers a consistently excellent experience and the service is on par with Conrad properties around the world. The concierge team is especially helpful with recommendations and securing restaurant reservations which made navigating the city much easier. The executive lounge is a great perk and the food there is genuinely well made, not just standard hotel fare. Garden Cafe breakfast has a smaller selection, but everything is fresh, the coffee is good and there is plenty of seating if you go before 9am. The gym is on the smaller side compared to other Conrad's, but it is well equipped. I really appreciate that they have a barbell with plenty of weight, enough to lift well over 200KG, along with a smith machine, back machines, chest press, leg machines, a treadmill, bike and ski erg. It covers everything you need for a solid workout while traveling. The overall aesthetic of the rooms and lobby feels timeless and well maintained. The hotel sits above a very large shopping center and the elevators give you direct access to both the mall and the train system which is incredibly convenient. Overall, the Conrad Hong Kong is a well run, comfortable and thoughtfully designed hotel. I highly recommend staying here when visiting Hong Kong. read more
A great place to stay near the Admiralty MTR station. The staff are extremely friendly and able to help with anything you may need. The staff in the executive lounge are excellent and provide great recommendations when asked. They have very good food within the hotel and their breakfast that is offered at Garden Cafe offers a wide variety of very well made dishes. Their gym is very well equipped and is kept very clean as well. We went over the holidays this past year and parts of the hotel were under construction, but it was a very nice experience overall. The rooms are clean and are of decent size. There isn't a lot of closet storage space for suitcases, so we ended up storing our larger suitcases in the room itself. We had some difficulty because some of the elevators were being repaired so we had some difficulty/fairly long wait times getting to and from our rooms on the 60th floor. read more
First time staying at Conrad Hong Kong. It's an older hotel which is reflected in their date design (some may say classic) and furniture. Location is very nice as it is connected underground directly to pacific place mall and a short walk to admiralty mtr station all via underground passages. Facilities are nice- I didn't get a chance to try out their outdoor pool or steam room/sauna. Gym was nice , not huge , but had everything one would need. The dining was a bit lacking - see separate review. Executive lounge was smaller than others I've been but this was well staffed and everyone very helpful and attentive. Special shout out to Donovon at reception who provided a nice upgrade with amazing Victoria harbor view, and despite arriving quite early, he was gracious in allowing me early access to the room. read more
3 years ago
4 years ago
Conrad is now a quarantine hotel. And making the most of it. My room charges total to more than $4000 a night. And the food they served me, had me throw up looking at it. Don't come here if you can avoid it. read more
6 years ago
Very beautiful hotel. Located in Admiralty shopping area attached to Admiralty rail station. It is very close to the park that takes you to the Peak. They have a very nice executive lounge and the lobby area is quite beautiful The restaurant for breakfast is amazing. The staff is very nice and the clean fresh white tea aroma that is used in the common areas smells so good. The decor of wood and flowers are very pretty too. read more
7 years ago
Conrad. A place I would choose to stay given a choice every time. Conrad. A hotel which I usually have the best stay. Anyone who knows me would know I am a big fan of Conrad. Conrad Bali, Conrad Tokyo and now Conrad Hong Kong. Top notch accommodation and world class impeccable service. Conrad Hong Kong Conrad Hong Kong is located at 88 Queensway, on top of the Pacific Plaza. There are three hotels accessible from this mall. Conrad Hong Kong is one of them. It can be a labyrinth to find one's way to the hotel via the mall if you are new to the hotel/area. However, once you learn your way, you should find it is pretty easy to access to the hotel and in fact it's godsend to travel via MTR since it is covered all the way from Admiralty Station. My usual route, go to the 3rd floor of the mall, enter the entrance between Celine and Loewe. Note: you need your keycard to access to your floor (except the lobby area). ~My Room 5/5~ Reasonably size room (especially when we all know space in HK is a premium) with really comfy bed. There were flowers throughout the room. Bathroom amenities were great. Two pairs of room slippers were available. I am someone who really appreciates a hotel which provides slippers for her guests. To me, that's a basic and that separates a fine hotel and a mediocre one. Bathroom robe is of Frette. I am not complaining :D Premium Wi-Fi was available. The best part?? The view from my room!!! It has a stunning million dollar harbor view. I want to say that's the best view I ever had in recent times or maybe of all times. ~Service 5/5~ Many thanks to the duty Manager, Daniel Wong who was so wonderful upon check in. He even gave me his name card so I could contact him if I have any issue during my stay. How can there be any problem when everything here was so wonderful? :) Service from the staffs at the Executive Lounge to Bellhops to staffs at the restaurant and Housekeeping.. Everyone whom I have interacted during my stay was all absolutely amazing. There was really nothing to pick on during my stay. It was just a bit unreal. ~Dining & more 5/5 ~ Garden Café Buffet breakfast at Garden Café was excellent. Lots of variety- Chinese, Western and Japanese. The spread was substantial. Service staffs were very attentive. Food quality was definitely on par with what a 5 star hotel should be. On my last day, a group of us went to Golden Leaf for lunch. After ordering and when two of the 6 dishes were served, I asked one of the staff about the use of any peanut product but only be told the restaurant uses peanut oil. :O Someone at our table has severe peanut allergy so we had to cancel the rest of the order and headed to Garden Café. One of the staffs, Thomas Lai, came out and mentioned they used canola oil or did he say olive oil? Whatever oil as long as not peanut oil would be good, lol!! I helped to explain the situation in Cantonese. He sat us down and assured me whatever the item being ordered from the menu, he would personally assure there would not be any peanut or cross contamination of the allergen. I appreciate Thomas who helped me "defuse" the situation. and took the matter seriously. I would not anyone to suffer from any anaphylaxis episode on my last day in Hong Kong Executive Lounge Staffs were, like all the staffs I encountered, very thoughtful. A big shout out to Ken Cho who was very kind during my stay at the hotel. He would give great recommendations and was a great conversationalist. The executive lounge is located on the 59th floor; one can relax and enjoy the amazing view up there. Buffet breakfast, afternoon tea and evening cocktail are also available during different time of the day. Lounge access is open to all Hilton Honors members with status or anyone who was on the executive floors. Pool Pool staffs were all friendly and attentive. The pool area was nice and a great place to relax. I witnessed two parents left their young child at the pool area, not before speaking to a staff. I did not know what was being transpired, but it did not matter. Staffs there were not your baby sitters so start acting like responsible parents. Also, a special shout out to one of the pool staffs (the only non-Chinese but able to speak Cantonese cool dude). He was absolutely wonderful and I was told he was so alert one morning when he prevented a baby from getting into an accident in the pool when the parents were not watching. Once again, Conrad did not disappoint. Felt sad I had to check out :( Look forward to coming back here again. Thank you to all the Conrad Hong Kong staffs who made my stay such a terrific one. Highly recommend Conrad Hong Kong to anyone who travels to Hong Kong for business or leisure. read more
I wish we had the chance to stay here more than one night as there was so much to do just at the hotel alone. On top of that, our room was super comfortable and clean, and the view was pretty nice too. I especially love the outdoor pool, which is open even after sunset. I ended up taking full advantage of it, and did some morning laps there bright and early. It is a little small, but it makes up for it in atmosphere. Live music at night was amazing! I can't quite explain how enjoyable it is to enjoy some coffee and cocktails while listening to jazzy blues and classic love ballads. If there was a word I could think of to describe the experience, it would be "romantic." And I wasn't even there for a date. A good book and soothing music was all I needed to enjoy the night in. It's definitely an expensive stay, but well worth the service, activities, and comfort. Wouldn't mind staying at the Conrad again in the future. read more
My first visit to Hong Kong and I was looking into Conrad or a Hilton garden inn. The Conrad was highly recommended by a colleague of my fiancée for its location. We decided to book here. Upon arriving at 8 am we weren't sure if there would be a room available. The front desk advised us the executive lounge is where we would be checked in so they accompanied us upstairs. Upon arrival at the lounge they came to get our bags and asked if we would like a beverage or something to eat. Luckily for us our room was ready. As a diamond member we had access to the lounge which included free beverages, alcohol and food. We also received complimentary breakfast at the executive lounge or their restaurant downstairs. We decided to have breakfast everyday at the restaurant during our stay the food was amazing there! Even if you have to pay for it it is well worth it. The service is fantastic I can't stress that enough. Everyone is very helpful. The hotel is centrally located and easy to get to places via walking or public transportation. If you walk out to the right you can walk to the Hong Kong park and from there if you walk about 5 more mins the peak tram is right there. Ubers were easy as well and cheap! Although we were told it's illegal the app worked with no problem. We also had drinks and apps at their bar lounge also great. We actually had one of the best meals at their restaurant The Golden Leaf. Definitely make a reservation. The executive lounge was never too crowded and I loved how organized it was. I have been to many Hilton's where there's no order, messy and no seats available, Here they walk you to a table and seat you down. I loved that!!!! The pool was also amazing perfectly sized and never too crowded. The gym was great never too crowded and plenty of machines and they also have a women's and mens sauna. The hotel is a bit outdated but the service and food is impeccable! read more
7 years ago
Easily one of the best stays I have had in a long time. From check in, we were very well looked after. Special thanks to Mr Hobson who made the process so easy and enjoyable. The fruit and drinks sent to the room were very much appreciated. The Conrad has great pool and gym facilities which we made the most of. Executive lounge that other hotels would kill to have and an honor to use. Will definitely be my only residence when I'm in Hong Kong. Thanks to all at the Conrad HK for making our stay read more
Very good hotel with good amenities and in excellent location. Fitness suite is great (new equipment and decent variety) , outdoor warm water pool, good executive lounge, executive king room was very well furnished and decorated. Great comfy bed, staff are very helpful and friendly!. Complementary toiletries are of good quality. We had nice breakfast buffet variety. Love the flowers around the room and all over the hotel!. Overall this is a great hotel, you can rest very well, you are well located and you have a great team at your disposition. There are some restaurants on the hotel but we didn't visit them... read more
AMAZING! Hilton Conrad made our honeymoon amazing and memorable. For starters when I arrived at Hong Kong I arranged a car to pick us up instead of hailing a cab or taking public transportation. They sent a Mercedes Benz S550 and the driver was as friendly as they come, he was giving us the tour as we were going to the hotel. He would point out places and give us a brief history lesson. When we arrived at the Hotel it was about 10 o'clock, tired from the flight we walked up to the HHonors desk where we were taken to the Executive floor to check in. We were given a room right away and the room was amazing, what a view of the Hong Kong Skyline. The Executive floor is a great place to go for a cup of coffee or a snack, it is also great if you need to do some work. The hotel is located inside of a huge mall and is walking distance to mostly everything from Hong Kong Park to the Peaks Tram. We took a cab to restaurant from the hotel and ended up walking back. The hotel is located in a great spot. read more
9 years ago
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12 years ago
The Conrad Hong Kong is an absolute top notch hotel experience in Hong Kong. I first started starting here for business trips, and found the location in the Admiralty area of Hong Kong side very convenient. The hotel is elegant, yet tasteful and not intimidating. The service is five star, without question! From the moment you arrive, staff greet you by name, enthusiastically making one feel special. The rooms are very beautifully appointed, luxurious in a practical way, exceptionally comfortable and filled with pleasant surprises. Very comfortable bedding, wonderful bathroom amenities, and nice mini bar as well. The hotel has several very nice dining options, two pleasant lounges--live music in the lobby lounge as well. The hotel gym has a sauna and steam room and a pool as well. The Conrad is attached to Pacific Place mall, so there is immediate access to first class shopping, a movie cinema, the MTR train station, and yes even a Starbucks for your coffee fiends like myself. I cannot say enough good things about the Conrad Hong Kong. It's also part of the Hilton family so if you are a Hilton Honors member it is a great place to earn points as well. As a Hilton Diamond Member I have access to the Executive lounge on the 59th floor which is really very good. That in and of itself heightens the experience for Diamond members even further. read more
7 years ago
Really a great experience and outstanding high rise hotel! The facility is stunning and rich and our 50th floor room was nice sized and equipped. The views were fantastic. I would highly recommend! read more
Conrad is my favorite hotel whenever I travel out of the country. Conrad Istanbul, Singapore, Tokyo and Seoul all are exceptional and deserve more than 5 stars, however not Hong Kong. Let's start with positive. It's has one of the best location in Hong Kong island, located above Pacific Place, connected to tons of malls and Admiralty MTR station which allows you to travel anywhere with ease. The room is spacious with multimillion dollar harbor view and huge bathroom. The staffs are friendly and provide great service. As diamond member I got free access to executive lounge and free breakfast. The executive lounge is one of my favorite part every time I stay at Conrad, I can relax, grab a bites, drink and enjoy the view. The buffer breakfast at the restaurant has huge selection of Chinese, Japanese and western food, I bet it's hard to find similar scale of buffer breakfast in US. Everything sounds excellent so far but the main issue for this hotel is actually the breakfast restaurant. I noticed that after customer left the table, the staff just wipe the table and table placemats and setup the silverware again. It is so unhygienic without replacing the placemats and we are putting our silverware on it. That's why I only had my breakfast once and would rather have it at the executive lounge, they are way better in maintaining the hygiene. I can't believe luxury hotel like Conrad doesn't know how to properly handle this simple thing. Until this is improved, I wouldn't return as I don't want to taste other people germ and bacteria. read more
9 years ago
Another fantastic stay at The Conrad Hotel. The Executive level is exceptional - great service and food presentations throughout the day. Try to get a one bedroom suite...the feel more like a residence than a hotel room. The decor of the hotel rooms is looking a little dated but it is very well maintained and feels cozy. The views are great but to maximize your views, get a high floor. We actually prefer the peak-view side...it's mesmerizing. Nice gym with mens stream and sauna. The Pacific Place Mall is attached to the hotel along with a grocery store in the basement and a subway station. read more
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