My mom and I went to try this buffet two weeks ago in Wanchai. I made reservations online. Once we got to Hopewell Centre, we had to take the elevator to the 56th floor and had to queue up for another elevator that took you to the 62nd floor.
It's a love and hate relationship with this buffet place. Let's start off with the pros:
The view of Hong Kong was beautiful especially during the 6pm seating. You can see both the day view and the night view during your meal. I love that the restaurant rotates 360 degrees within an hour so you can see every angle.
The buffet had a lot of variety from salads, sashimi, sushi, cold seafood, steamed seafood, barbecued meats, hot dishes, desserts and a chocolate fountain.
The salmon and especially the scallop sashimi was phenomenal! The sashimi was very fresh.
The abalone/fish maw/sea cucumber dish was really good. Although the abalone was not big, it was very tender and delicious.
The pan fried foie gras was to die for! It was delicious on top of small slices of toast.
Out of all the desserts, the durian creme brulee was spectacular. It was full of durian flavor and very creamy. So yummy!
They also have an a la carte wine bar which was pretty cool but I didn't get a chance to try it.
The cons:
I was very disappointed with the wagyu beef for it was not very tender. The lamb chops were very fatty and chewy.
After we got seated, one of the waiters said that we can go up and grab food. As we went to grab our initial plate to get food, another waitstaff said that we cannot get food yet for it is not time. He even held out his hand for me to give back the plate. I'm like "What?" Then, why bother letting us into the restaurant? Another party behind us said "But the other waiter said that we can go up and grab food." Then, the second waiter talked to the initial waiter and said we can go now. That was a big turnoff!
I think they started bringing out the abalone/sea cucumber dish like 45 minutes after the initial seating started. It was the first thing that I was looking for in the buffet and I was initially disappointed that they didn't serve abalone. I'm glad I found it after my third round walking around the buffet.
We only had a two hour time limit at the buffet. Around 7pm, the waitstaff already started to pass out the bills to every single table. If there is a two hour time limit, why bother having so many reservation times? There should only be seating reservations at 6pm and 8:30pm.
You are only limit to one complimentary drink of either hot/iced coffee, or hot/iced tea. If I didn't read the reviews about this restaurant, I would not have known. They should have explicitly told customers about it. I noticed that other diners didn't even know about this feature.
Overall, I give this place 3 stars. For the quality of the scallop sashimi and abalone/fish maw/sea cucumber and the beautiful day/night view of HK, I might come back again. However, they really need to improve on their service! read more