I remember when I was young I vowed not to fly on this airline but I did it last year not to India. Thanks to 5th freedom routes, I flew this airline from Osaka to Hong Kong at a very low fare for the one-way ticket. It was certainly worth the money!
Currently this airline flies the 787 Dreamliner to Hong Kong and since it has 5th freedom rights, it flies on to Seoul and Osaka on different days. If you are heading to either on of these destinations, you can consider flying on this carrier. The 787 cabin is actually very nice, good in-flight meal and IFE (In-flight Entertainment system) but the in-flight service, don't expect much. The crew are Indian based and on my flight, the service was mediocre.
Worrying about safety issue? You have every right to be but I can assured you that the airline is working with Boeing to ensure the safety of the crew and passengers on board. So don't worry too much about it. On my flight, most of the passengers are HK based, I guess they are price conscious travellers as this airline offers cheaper airfare than Hong Kong Airlines and Cathay Pacific.
Overall, this star alliance member is not a bad choice to fly with, I particularly like the warm and cozy interior of the 787 cabin. read more