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    ZuZu's Petals

    4.0 (4 reviews)
    Closed 9:00 am - 5:00 pm

    Services - ZuZu's Petals

    Clothing alterations

    Clothing mending and repair

    ZuZu's Petals Photos

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    Tulle Bridal XO Outlet

    Tulle Bridal XO Outlet

    (4 reviews)

    I originally left a 2-star review after spending $2,000+ on a dress and a short veil. A few months…read morelater, we wanted to exchange it for a longer veil. I called the store, but they refused the exchange, so I ended up buying another veil elsewhere. A few weeks later, the manager called to explain she'd been on vacation and that staff weren't aware of the policy. She invited me back, processed the return, and even gifted an accessory. I was genuinely surprised--they went above and beyond, and I truly appreciated the gesture. I'm really happy this was made right. I've been to many bridal shops, and this one--especially the Salem, NH location--was organized, clean, and very reasonably priced. The staff during try-ons were helpful, patient, and not pushy. I would highly recommend.

    Decent salon and Kate is super nice but the ordering of the dress has been nothing but a nightmare…read more First time the dress came in there were stains on it and they made it without pockets. They rushed the dress to be remade a second time and when it came back it had pockets but it still had stains on it. The poor stylist had to scrub the stains out of the dress herself while we were there...she did let me pick out an accessory free of charge because of all of the issues...little did I know a part of my dress didn't even make it in the bag when they gave it to me so when my veil came in they let me know they have the other part of my dress too. They have nice dresses at all different price ranges so they're a great option but just make sure you have plenty of time before your wedding cuz this was nothing short of a terrible experience after the initial try on appointment.

    ZuZu's Petals - sewingalterations - Updated May 2026

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