I engaged Maidly to perform a deep cleaning, and they did a great job. I've lived in my apartment…read morefor nine years and had not done a deep cleaning since I moved in, so there was a lot of grime in some spots. But they were up to the challenge. Communication via Yelp was quick and concise, though there was something of a language barrier with the workers who arrived to do the work. Translation app solved that problem. Overall, a good value for the money; would use again!

I didn't realize this is a matching service when I contacted them. I think their business model is…read moreto hire customer service reps from abroad then match you with local small businesses. This is a problem, because: 1. Each time I emailed, a different person answered. Probably 20 emails over 1 week were arranged before I could get a quote and schedule cleaning. Because emails would usually arrive late at night or around 2-4AM, I guessed the emailers were located outside of the US. 2. Phone calls are not effective. Email info could easily have been conveyed in a 5-minute phone call, but when I called, the representative didn't know anything about scheduling. 3. A third-party cleaner comes to your house. This means there isn't consistency in quality. The cleaners complained that there was too much work and that it would take a 2-person team 4 hours to do the work (clean 1.5 bathrooms, put about less than 10 dishes in the dishwasher). One worker did dishes only during this time (at $40/hr, that's about $4/dish). The other cleaned the bathrooms. And of course they finished in less than 1 hour. 4. Communication with the third-party cleaner was poor. After all the time I spent emailing about what would be included, none of the details they asked about were conveyed. This was part of the time I paid for, because 1 worker called their supervisor to try to get out of doing the work.

On time 5 stars Hardworking 5 stars…read moreCleanliness 4 stars I wish they can clean my windows more in details. But overall it's not too bad. Still some spots not covered.

Excellent work and timely replies. The staff was very friendly and kind. Other cleaners have so…read moremany extra chargers for each little detail with a home cleaning but not AJT.

Awesome Experience!!! Cleaning staff of (3) arrived on time. They took control "Knowing their…read morejob". Where do you want us to start they asked? Can we split into multiple rooms? What hasn't been covered in our contract that you'd like to have addressed was their last question. I told them a few cleaning items I didn't book at the time/day I set the appointment. No complaints from them. I stepped into my home office, closed the door and went to work. All I heard was Cleaning..., When I stepped out, my home was immaculately cleaned. All appliances/kitchen, wash room, bedrooms, bathrooms.... We keep a clean house, but this team made it over the top. I'm having my brother and sister in law spend the weekend with us and can't be so pleased with the job that was preformed. It's hard to find great service. I found it and they Have a New Client I have new Stainless Appliances in the kitchen that are only 9 months old. They cleaned it like the day they were delivered. Bedrooms, furniture Highly Polished, bed comforters and pillows displayed like your find on your first day on a cruise ship. They even displayed my wife's stuffed bear on the bed. Bathrooms, I try weekly to keep them clean. My shower glass hasn't looked better in years. I give Class Act Cleaning Service my 110% recommendation. Traci (Owner) corresponded with me in a personal call as well as texting her services. Great Yelp Reviews, and I will add to her Yelp rating. This Review is from a Very Satisfied "Yelp Elite" Customer. Value, best dollars I spent on a super clean house when you step into the doors

I contacted several cleaning companies a few weeks ago and chose Class Act Cleaning based on their…read morereputation. Traci responded promptly and we scheduled an appointment for June 29 between 10:50 and 11:50 AM. Myria and her two-person crew arrived right on time and got straight to work. They came fully equipped with all their own materials and worked with impressive efficiency, deep cleaning every corner of my home over the course of 2.5 hours. I already keep a tidy house, but they took it to another level entirely -- it looks so good I want to take my shoes off just to walk on the floors! The whole experience was seamless from first contact to final result. Traci made scheduling easy, and Myria's crew delivered exceptional work. I highly recommend Class Act Cleaning to anyone looking for a thorough, professional, and reliable service. -- Alan, Trilogy at the Vineyards

They did a wonderful job on a deep move-in cleaning on our new home. The crew went above and beyond…read morein their work, and were just wonderful. We're probably going to hire them to do bi-weekly cleaning at our new place.

I have actually used VIP Cleaning services 3 times now. I love the quickness of their services and…read moreoh so clean! I had them clean my rugs, clean my kitchen, clean my floors, clean my bathroom (sorry for leaving such a huge mess Jr) and clean all my windows and slider with their screens. Every time I am in awe. I literally look outside more now than ever because my windows are clean and my screens aren't filthy from dirt and grime that comes from the leaf blower being used by maintenance. The price is always amazing to me! I will continue to use their services forever!

I needed a quick, regular clean and they did not disappoint - in a timely manner as well!read more

This is the worse service I have ever used in any profession. The list is too long to bother with…read more We gave these people endless opportunities to do a good job but after half dozen visits they couldn't get the basics right. Pathetic beyond belief.

They were quick to provide and estimate. Communication was fast and scheduling was straightforward…read more Quality of work was satusfactory.

By far the BEST cleaning, I've ever received! She went above and beyond in every area of my house…read more I'll definitely have her come back monthly to do a deep cleaning! I would recommend her to all my family and friends, I've tried many cleaning companies and nothing compares to the detail and attention she gives. Also her prices are so fair which makes it even better!!

Mari was so easy to communicate with and her team exceeded our expectations. They were so sweet and…read morekind and went the extra mile that I did not expect they would. Our house has never been cleaner. Every corner, every speck of dust, completely cleaned! I asked for a deep clean and was priced fairly for the amount of effort that was put into my home. I will be asking Mari and her team to be cleaning my house again in the future.

I really wanted to keep using this service, but I had to fire them today after yet another…read morescheduling frustration. I've used them for both regular house cleaning and a move-out clean. On the positive side, the cleaning itself is decent, and the ladies who come to the house are always very nice and respectful. However, their punctuality and communication are major issues. They are consistently late - often upwards of 30 minutes. What makes it incredibly frustrating is the complete lack of proactive communication. They will wait until the exact time they are scheduled to arrive to tell me they are running behind, or they will say they are showing up "soon" and then take over half an hour to actually get here with absolute radio silence in between. This has wasted my time on several occasions and forced me to push back my own plans while waiting around for them to show up. If you have a completely wide-open schedule and don't mind waiting around, their cleaning is fine. But if you value your time and expect basic professional communication regarding ETAs, I highly recommend looking elsewhere.

Very kind and fast service. I needed my pool room bathrooms cleaned. Someone showed up with their…read moreown cleaning materials and did a thorough job. Pricing was fair too.

Fina & team did a wonderful job. They were on time and delivered on commitment. Focused and…read moredisciplined. Good communication. This was a move in-out work and the house is a 6 BR / 3 B. Great job Fina. Thanks!

I asked for a deep cleaning and they delivered. Erika was extremely responsive and met all our…read moreneeds. I am pregnant and am not able to physically do some of the cleaning I once was able to. And with pregnancy I have been so sick and the smells in my house have made me feel worse. Somehow some way Erika and her team got rid of whatever smell I was smelling. Windows, window sills, floors, surfaces, bathrooms, bedroom, behind the fridge, inside the oven were immaculate. Even little things like wiping down some items on the bathroom counter or rearranging pillows. We've never had someone clean our home before and with a baby on the way I am so happy they were able to help us with this task. Well worth the money and absolutely would call them again.

Would recommend! It was easy to communicate with Erika and plan for a deep move-out cleaning at…read moreshort notice. Erika and her team did a fantastic job and at a very fair price. No complaints!

I know what my floors feel like when freshly mopped, they were not mopped. I asked them what they…read moredid to mop she showed me a 4x4 rag. I told her I wanted it mopped with a mop - they didn't have one! I gave them mine and told them I wanted my floors wet. They hardly dipped it in water so I knew I would have to remop when they left. They also wore shoes in the house the whole time. I don't even wear shoes in my house it's filthy! I remopped my downstairs alone and this was the color of the bucket when I was done - BLACK. Easy to say I will not be using them again. So disappointing Responding to the owners response - the team did NOT clean it three times that you claim. They wiped over it once if that with a 4x4 rag. My mop was not filthy so making false accusations wouldn't be ethical. We have cameras if you'd like to review them let me know I can post them on here ;)

This review is for carpet cleaning only…read more I got several quotes for carpet cleaning and decided to go with ALF because they were more affordable and had good reviews. Unfortunately I do regret this decision. There were several large spot stains left by former roommates that ALF was unable to get out of my carpet, which is unfortunate but understandable as those stains were quite old. What is not fine is that they ended up leaving many brownish splotchy stains on my upstairs carpet that were not there before! My upstairs carpet looks so much worse than before the cleaning. The upstairs carpet texture also felt "crunchy" after the cleaning, like there was chemical residue left in it. The cleaning also somehow surfaced a brown stain in the master bedroom carpet that was not there before. The service was also very meh. They missed their first appointment and did not even notify me until I asked about it and rescheduled to a different day. It ended up working out in my case, but might be inconvenient if you're taking off work or if you moved all the furniture already in anticipation of them coming. When finished, the techs told me the carpet would take 7-10 hours to dry when they left, but it actually took 24-48 hours. The techs also dumped DIRTY CARPET WATER ON MY LAWN?? Leaving large hunks of carpet fibers on the grass?? Excuse me. You could dump it somewhere where it might not kill a lawn. When contacted about the stains they left behind, the lady scheduled a free follow up (which again had to be rescheduled) and assured me that these were shampoo residue stains that could be removed. The techs came out again and spent 2 more hours working on the stains. I do appreciate the service, and feel bad for how much time and effort the techs spent but... it did absolutely nothing! The ugly stains are still there. They told me to pull the curtains and not to let the sun shine on it while drying, which I did, and also blew giant fans at the carpet to help it dry faster... nope, still splotchy and crunchy all over. The only reason I gave 2 stars instead of 1 is because the downstairs carpets do seem mostly OK (except the new stain in master bedroom) and feel cleaner than before, and because they did schedule a follow up very quickly. But personally, I would never use this company again. Here's to hoping their other cleaning services are better than their carpet services. Take heed.