Alberta did a wonderful job on her first visit. She was thorough, professional, and left my home…read morefeeling fresh and clean. I'm looking forward to working with her again and would definitely recommend her.

I really wanted to like this cleaning service, but unfortunately, they completely missed the mark…read more I hired them expecting a thorough cleaning since it was supposed to be a "deep clean," but what I got felt rushed and incomplete. The floors were still dirty in multiple rooms (walked barefoot to test, -- they must have pushed the dirt around. It's like they barely swept, let alone mopped. They came back a second time to mop the kitchen floors AGAIN, when I mentioned it was STILL dirty. Additionally , they didn't even touch the dresser surfaces in the bedroom, which still had visible marks, I wiped it down, so they must have only dusted. She also left things from the floor that were dusty in my daughter's crib! so I had to wash all of her bedding. I paid for a full service, but now I'm stuck calling another cleaning crew just to fix what should've been done right the first time. Disappointing and frustrating. I wouldn't recommend this service unless they seriously step up their quality and attention to detail.

I would love to write a good review for this service, but they didn't show up. The last message I…read morereceived was "OK perfect we have you down for Tuesday, September 26 at 9am." I texted and called this morning when they didn't come, nothing. It is now 12:30 and no response. Luckily I was able to book another company that I can have come this week. There are other reviewers that listed this problem, but I gave them the benefit of the doubt and made sure I was very thorough in the booking. I would mark them as a big UNRELIABLE. 0 stars!!

Christina is unprofessional and rude. I cannot believe the exchange I had with her this morning…read morewhen they didn't show up for a confirmed 10am appointment. After sending multiple messages and asking her about the COVID compliance measures in place, I received no response. At about 10:40, she calls me directly to literally yell at me. When I picked up the phone, she started right away with an accusatory tone, blaming me for not understanding that I needed to wait for her to confirm the appointment - even after I received a message stating that it was confirmed. The message stated confirmed and even provided a button to Add to Calendar. She has an horrible temperament and attitude problem that cannot be fixed by reasoning with her. She yelled so loud I had to hang up the phone. It rattled my nerves. What a disappointment when all I wanted to do was support a small business in this economic climate. I am looking forward to inviting someone into my home who exhibits maturity, kindness, respect, appreciation for their customers and ready to deliver top notch service. I'm sure that there are others out there, just not Royal. And now she says that I harassed her. Please do not make a mistake contacting this business. She even lies in the response saying that I harassed her! Who does this? I wanted to give her business. She is completely unhinged. Please be warned not to contact her. I wasted so much time prepping the house and cleaners for her team. So disappointed.

Been using them for years and highly recommended. Really clean and thorough. Also good…read morecommunication with the owner or manager.

I hired this company to clean one room and one bathroom. This was contingent on hiring them on a…read morebi-weekly basis. The job they did was beyond unsatisfactory. I had to hire another cleaning services to complete the job. What made matters worse was how their so-called customer services was rude and offensive towards me. They made the excuse that it was a basic cleaning and then insulted me that the room and my home was too dirty. I informed them first that I only hired then to clean one room and bathroom and not my home. I also informed them that the picture in which I sent shows the clear picture that they do below subpar work. I informed them that they insulted me and isn't it the purpose of their company to clean dirty homes. If you choose to hire them be aware of the poor services and lack of respect to their customers.

I was looking for a new cleaner for my home and came across Karen and her company. She seemed…read morepromising as she was responsive and her estimates were reasonable during our first interaction. However after the first deep clean, her employees damaged all four of my bathroom sinks from scrubbing hard water stains with a pumice stone. This was the method she had recommended after recognizing my sinks were made of a delicate material. I brought it up to Karen and she agreed the company should be financially responsible for replacement as it was their fault. I ordered the parts and let Karen know of the cost, and surprising have not received any responses back. I understand mistakes happen, and was never rude or even expressed any type of irritation. I even paid Karen exactly what she quoted me for the cleaning immediately after the job was completed. I like to give people the benefit of a doubt, but unfortunately in this case I got the short end of the stick. I really had no official complaints aside from the damage. This is even considering they were at least 20-30min late to both visits to my home (estimate+first cleaning), it took two people five hours to clean my 3bed/2bath home that was already getting professionally cleaned every 1-2 weeks, and most of my living room furniture was out of place after they were done. I was even willing to continue to work with them depending on how they handled this situation, but obviously Karen and her company do not care about their promises, their word, or their responsibilities when caring for someone's home. ***Response to Karen*** Actually Karen, I texted you Friday morning about the cost. Remember all texts are time stamped and no need to lie about anything to make yourself look better publicly. If you took responsibility or cared at all you would have replied back. All the drain tops had was hard water stains like I mentioned but if you want to be petty and make excuses than that is more of a reflection of yourself and your company.

Beyond enthusiastic to recommend Karen and her crew and the work they did in my house. She is…read moreprofessional, respectful, responsive, and provides quality and exemplary cleaning services for a reasonable price. We just moved into our new home and the dust was insane that it wasn't habitable. Slept their one night and got sick. Long story short, decided to have the help of professional cleaning services to reduce and eliminate the layers of dust that coated the house. Just by walking in you can smell and feel the clean difference. Karen and her crew did not miss a single spot in our house and left it cleaner than expected. It is honest, hardworking folks like Karen that restores my faith in humanity. Will definitely be using her cleaning services again in the future and will recommend to anyone in the area looking for cleaning services.

Yenny and her crew did amazing job cleaning my house today. They deep cleaned it for us. Its been…read moreawhile since we deep cleaned and the price was just right for the job. Thank you again.

I had a very poor experience with this company. I was told someone would come by for an in-person…read moreestimate, but after that initial communication, they never followed up or responded. I waited and reached out again, but received no response. If you're looking for a reliable company that communicates and follows through this is not the one. this was disappointing. A simple update or message would have gone a long way.

Tammy called me back right away. She made time to come out to the house I'm trying to sell to give…read moreme an estimate. She was very professional. I would call her again and I do hope to work with her in the future.

I called Tammy when I had a seriously neglected rental home needing a lot of attention! Not only…read moredid Tammy answer her phone, but I had my estimate the next day and the job was completed the following day after that! The results were absolutely STUNNING! Tammy noticed things that I didn't, and cleaned things I never expected would be touched. Tammy and her crew left the home sparkling! On time, friendly and affordable. On a scale of 1 to 10, I would gladly rate them an 11! Thanks Tammy!

First, this company misrepresented their price. They said $100 estimate for two hours and then…read morecharged $280. They also first said the $100 for 2 hours, and then later said they have a policy of minimum time of 4 hours, totally inconsistent and unfair. Second, this company tried to hide the fact that they did not finish cleaning the home. They knew I was out of town and promised photos, but didn't send them. Then when they did they hid his bad it still was. I'm attaching a photo of their idea of maid perfection. Third, in trying to work out the unclean home they said they would clean it but created impossible conditions. I simply asked that they try to clean the shower pan, and I showed them a photo of it clean 12 months ago, but they wouldn't agree to complete the cleaning.

Currently I'm 35 weeks pregnant and struggling to do anything. I was stressing about how dirty my…read morehouse was getting but was to exhausted to even vacuum or wipe the countertops. I requested a quote from Maid2Perfection and got a response immediately. I asked for more details and was even able to book fir the next available time slot. It was perfect timing too since we don't know when the baby is actually coming home. They've been reminding me through a text a couple days before the appointments and even on the appointment day they texted too let me know they were on their way. They are very good at communicating. Videlia and Araceli, were very friendly, asking questions like- Do I prefer they take their shoes off while working? Is there a certain area they should pay attention to? Is there anything specific they need to know before they begin? They are also very friendly about letting my little puppy run around. They were here 2 hours each. A total of 4 cleaning hours and I can tell you I'm very impressed with their work! May bathtub and toilet we're getting a little dirty but they made them look like new again! They left them white and pearly!! They organized my shampoos and conditioners, even wiped down my makeup drawers! Oh they even cleaned my rice cooker which is a seriously the cherry on top!!! In conclusion, I am extremely satisfied. I am so happy to be sitting in a clean house and most importantly, it's become a clean environment for when I bring my baby girl home!

Anel and her team have been cleaning my home for over a year, and I can't recommend them enough…read more They are consistent, detail-oriented, and incredibly trustworthy. Every visit leaves our home feeling fresh, clean, and well cared for. Anel is also so kind and professional, it's clear she takes pride in her work and genuinely wants her clients to be happy. I'm so grateful for her and her team! Highly recommend!!

Came on time and hauled away sofa. Great price. Definitely recommend their services to anyone who…read morehas a need.

Quality value prompt did what I asked very accommodating. I live far away and they still showed up…read moreto take care of my house. Thank you guys.

This company should be called 10 stars because they provided phenomenal service!! I had a home…read morecleaned ready to hit the market and Andreen exceeded my expectations! The before and after of this home was amazing! The house smelled amazing, hard wood floors glistening so beautifully, and home was left sparkling white! Not only was her customer service exceptional, her & Steve were so friendly, sweet and kind! Will absolutely hire and recommend to everyone looking for cleaning service! Valuable, great quality service! Thank you so much!!