Nice place, not really happy with the self-service. Food was very good though! We had all sorts of…read moreSwiss specialities and everything was prepared fresh and tasted great! Change the system when, if you have reached the toilets, you have to walk back up to get the code to open the door...

Horrible experience, but I guess this is what's called "German hospitality"!?!? We went to the…read morerestaurant to celebrate my mother in law's birthday. I ordered a Lemongrass soup that was on the menu, deliberately and desperately looking for a dish without dairy. Menu indicated none of this btw (which is a pretty standard practice these days pretty much anywhere else due to high allergens) and getting attention from of our server to be able to ask was really at the bare minimum. I made an educated guess. Turns out, the exotic food that I ordered (which is made with coconut milk in any other place) is made with rich cream in this joint, so I asked the server NICELY if I could have my meal replaced as I was unable to consume dairy. What followed next, I've never experienced in my entire life at a restaurant. I was SCOLDED in a raised voice for not letting her know about my dairy-free needs. Not only that, but my mother in law had to pay for both meals, because the restaurant and the server couldn't do their jobs. If I had a severe enough allergy, I could have ended up in hospital, or worse, dead! This practice MUST change before anyone gets seriously sick or hurt but as far as the overcharge goes, I guess I can forget about getting a refund for an unconsumed meal... Your business wouldn't survive a day in Canada like this.

Three adults stayed here in April 2013 at the recommendation of travel blogger Rick Steves. We had…read moretwo rooms: room 5 (2nd floor) had a double bed with private bathroom and shower, and a shared balcony that had a partial view of the castle. It is on the back side of the hotel so very quiet. Be sure to use the German rouladens (like garage doors that cover the window) to block out sun and any noise. Room 6 (3rd floor) also has a double bed but with a private bath that has a bathtub/shower combo. It is on the front of the hotel overlooking the Main Street. With the rouladens down it is very quiet. Both rooms were very clean, comfortable beds, plenty of towels, hair dryer and a mini fridge. The hotel has a Michelin rated restaurant on site that we ate at one night. The menu is not in English and wait staff spoke little English so it was difficult to order. We were not overly impressed with our meals here, and the meat one of us had was very tough. We ate at nearby Kornhaus for dinner the 2nd night and were very happy. Breakfast however was good with breads and cruisants, jams, boiled eggs, cheese, meats, cereal, yogurt, etc. Parking is available onsite but VERY difficult to access...you have to back in through a windy courtyard with lots of blind spots. Ask the owner to park it for you. We had a fighter pilot driving us so were able to do it on our own, but he also had to make a few attempts at it. They also offer free Wifi but its only accessible on one device at a time, and only in your room. Would stay here again, but would eat dinner some place else. Be sure to pick up dessert from Cafe Decker and take back to your room to enjoy with the view of the castle.

They didn't have room for the night, but I came back for dinner. The Schwein medallions were…read moredelicious, the spaetzle was plentiful, and the dunkelweizen complemented it all. They don't take MC or Visa (at the restaurant, don't know about the hotel), but they kindly drove me to the ATM in town when I informed them I had no Euros (totally my fault, I had just walked from Basel).

I was here for a business dinner. It was a prix fixe menu consisting of salad, a chicken entree…read morewith risotto and dessert. The dessert was the best but I dont think it was on the menu so I am not sure what they call it. The meal was just average and being a business dinner, service was very attentive.

Came here with work group. Not sure of pricing, but Black grilled Prawn dish was excellent. Very…read moregood salad and cheesecake. Beautiful dining room. Skirt steak looked very good also.

this is a newly openend bar with hookahs…read more Service is very friendly and professional! The hookah is very delicious too. We even got free shots for a round because we were there the first time after it openend. I will be totally going back! If you want to enjoy a good hookah with good service this is the place to go in basel right now!!!!!