What a great spot for all you skateboarding enthusiasts! Nice selection of decks and trunks. I…read morebought a fun t-shirt and sweet variety of sneakers. Staff was very pleasant.

Huge selection of boards, stickers, wheels, hats, shoes and clothes my teen sons enjoyed looking…read morethrough

I bought my son a bike here last year - got it home it ended up having a flat tire. Went back to…read moreacademy and was told I needed to message the manufacturer - long story short, weeks later and with much frustration a new tire tube was sent to replace it and I had to take apart the bike to install. Now, why I chose to try to get a bike there again I have no idea. Today went to get Ana silt hybrid bike - they had several - found one for $300 that I liked, and the tires were flat. In store a worker said just use one of our pumps and she walked away. The pumps were not working with the tires and called another worker. He just stood there watching me try to get the tire inflated and then said maybe you should go to Target we have a lot of tire issues. So we left.

I needed a new pair of training shoes. I have tried other brands(Nike,Addidas,etc) but New Balance…read morehas always worked for me regarding fit and durability. I stopped by the store and was greeted by Aric. He asked me what I was looking for and a few other questions regarding use. He pointed out a couple of options and the difference between them. We verified my size, I tried them on and bought them. The customer service and attention to detail I experienced from Aric will make me a regular customer.

I have gone to Soccer Master for many many pairs of cleats and other soccer gear, and always had…read moresuper friendly service. The woman working today was so unfriendly, and acted like helping us find two pairs of cleats, a soccer ball and some shin guards was really disrupting her day. She glared at my daughter for juggling the soccer ball to make sure she liked it, and pretty much refused to engage in any conversation about what we were purchasing. I shop here because the people who work there always seem so excited to suggest products, and genuinely love soccer. Today the store felt totally unwelcoming.

They need new customer service reps. There were two girls there working. One on their phone and the…read moreother on their laptops. We waited for someone to help us. They were completely unaware of the people coming in and out. We went here because we heard great reviews. This is a place I will never recommend.

my friend and i each bought a pair of shoes and the boy at the cash register was so helpful and so…read morehandsome. shoutout to liam cuz he was fine ash

Teeny-bopper store staffed by teeny-boppers. Still, helped me find the sandal I needed and were…read morefriendly and professional. When that happens, you have to mention it, even if they exceeded extremely low expectations :-)

Checkout took 15 minutes for no reason. Cashier was rude to me. Store is organized poorly.read more

Great shoes! The product is excellent, but the customer service at check-out was inadequate.read more

Sheels offers far more than your regular sporting goods store!! If you ask me, I can send every…read moreweekend here and never get bored because it's more of a local attraction than a store lol.. haha! The main attractions for me are the Ferris wheel, the aquarium entry area and the cafe (+ sweets store). However, they have so much more to offer. It has departments for all sorts of team sports, all types of outdoor and adventure sports like fishing or hunting, fitness, footwear, games, toys, apparel, home goods and more. Do not forget to have the pizza and fudge at the cafe after a long stroll at the store. Also on the second floor they have beautiful taxidermy animals areas which is a fantastic site. It can get busy on the weekends so plan your visit accordingly because it's hard to get parking outside the store. Overall it's a clean, huge store with super friendly staff and a must visit if you're in the area!!

An amalgamation of Dick's Sporting Goods, Bass Pro, and Great Wolf Lodge given birth to a…read morelove-child named Scheels. It's totally one part corporate, crisp, functional retail goods store, and another part taxidermy animals, rides, fudge, and hunting & fishing gear like you'd find at Bass Pro. We took our kids here on a winter break, gray day and it was a lot of fun. First off, there's a mini aquarium when you walk in -- it's nothing to write home about, but it gets the kids attention and they realize right away this is a fun store. From there, you can't miss the gigantic ferris wheel in the middle of the store. Gonna be real, it's fun and worth the wait but also a bit nerve wracking. Something is just odd about quietly swaying at the top of a department store quietly for such a long time. My daughter was like, "Dad, I'm scared to look down!" and all I could think was, "so am I, kid, so am I." We both agreed it's pretty fun once it gets going. There's also a little bowling area where you get five frames for a buck, and ditto to a little arcade game area as well. There's toy stores, outdoor goods, quality brands of clothes and outfitting, and really a nice answer to online shopping. In fact, it feels like malls used to feel in the 90's but a modern spin on everything. We did eat here but I'd say skip it. I didn't find anything I wanted and when I went to finish off my kids chicken tenders I was super underwhelmed and ended up pitching them. I will say at this time they carry Sylas & Maddy's ice cream (best IC in the city IMO) so that was a nice surprise treat. What more could you want if out shopping with the kids?! It's a great spot to kill a quiet afternoon.

This was a nice spacious store. Men's and women's apparel sections were clearly separated. Apparels…read morehad lots of product types, colors and sizes. The accessories had two different racks. Winter items were in good numbers. But the backpack section didn't have much inventory. The shoes display shelves were pretty empty. Prices were similar to website, little bit higher as all Lulu items are. They had fitting rooms available too. Associates were available in the area and around the floor assisting customers. Checkout line was moving quickly too. Overall it was a nice store for mostly apparel and winter goods.

A lot has changed since I first reviewed this Lulu location back in 2015. I've become a parent,…read morehave adapted to working remote, and they moved their location to a bigger and IMO better location on the Plaza. I mention becoming a parent because any pregnant woman will tell you that Lululemon Align leggings are FIRE when your body is going through all kinds of changes and I have to say that even in my post baby body I'm still pretty hooked on them. All that to say, I'm a fan. I've been a fan now for years and I have some leggings that I'm going on my tenth year with, so I think for the price and the comfort they tend to hold up pretty well. Now onto this location. I love that they moved. The old spot was small-ish, and not really conducive to browsing. I popped into this one a few times recently, first on my birthday to browse and really enjoyed taking in the sales, and trying on some things, finally settling on some great sweaters. I was really relieved to find that the salespeople working nowadays were such a breath of fresh air from the visits I made ca. 2015. They were people of all shapes and sizes, and they were friendly. I hadn't been into a Lulu in some time so I asked the woman working the floor if they still did repairs as I had a pile of old leggings that had tears and holes that I was hoping to get stitched up at some point. She told me that they stopped that policy but that they do exchanges in most situations if they don't hold up. I was honestly flabbergasted as that seemed almost too good to be true. Needless to say I went home, packed up all my old leggings that had holes and came back a few days later. Now, when I came back there were different sales people on the floor and while they were all very kind, they lacked the confidence the first woman had about me getting these exchanged. They agreed that they had this policy but TWO of them spent a solid 5-10 minutes lecturing me on how to care for my leggings properly. It was almost as if they didn't believe me that I do follow the care instructions (because I do), and that I haven't been a customer for a decade. At the end of the day I got all but one pair exchanged, and they take detailed notes now on which ones you exchanged, why, and add it to your file - I'm assuming so you don't do this a ton. Overall I'm glad I was able to get them exchanged and it certainly extends the life of a product that is still very pricey for what it is. But, I'd honestly rather they bring back their repair policy. I would have been just as happy getting my pants repaired without all of the lecturing and shaming that they put me through just to honor their own policy. I reiterate that they were overall nice and not mean about it, but it definitely made me feel like I was doing something wrong, when I'm just trying to use their product as they intended, with the guarantees they commit to with their performance.

Great low-key location. They always have stuff in stock. Staff are nice and helpful. the go to…read morelocation for kc stuff

Great selection of items. Very nice staff. They answered all my questions. They had great sale…read moreitems as well.