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    Zumbini with Hannah

    5.0 (7 reviews)
    Closed • Closed

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    8 years ago

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    8 years ago

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    8 years ago

    My daughter had a great time in Hannah's Zumbini class. It's such a friendly, warm, and fun.

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    7 years ago

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    Luv 2 Play Stockton - Some arcade games

    Luv 2 Play Stockton

    2.9(152 reviews)
    5.9 mi

    Still loving it! I feel like every time we come back something is updated or cleaned up more! My…read moreson loves this place and he loves these pizza. Only place my 3 year old eats 4 slices

    One of the worst customer service experiences I have had in a long time.The employee working at the…read morefront desk around 7:30 PM today was shockingly rude, impatient, and unprofessional. We arrived well within the posted business hours, yet from the moment we walked in, we were treated as though our presence was an inconvenience.If your business closes at 8:00 PM, then customers arriving before 8:00 PM should be able to enter, pay, and enjoy the facility without being repeatedly reminded that you are closing soon. Instead of providing service, this employee seemed more concerned about getting customers out the door.The situation became even more frustrating during check-in. I clearly provided my phone number multiple times, yet the employee repeatedly asked me to repeat it and still managed to enter it incorrectly. This wasted everyone's time and showed a surprising lack of attention to detail for such a basic task.What truly stood out was the complete lack of accountability. After making the mistake herself, the employee did not apologize or take responsibility. Instead, she blamed the customer and accused us of having a bad attitude. Being treated disrespectfully because of an employee's own error is unacceptable.As a paying member, I expected at least a basic level of professionalism and courtesy. Unfortunately, this experience demonstrated neither. A business can have great facilities, great products, and great prices, but none of that matters when customers are treated with disrespect.If this is the level of service provided to members, I would strongly encourage potential customers to think twice before spending their money here. Customer service reflects a company's values, and based on this experience, those values are deeply concerning.Management should seriously reconsider its staff training, because one employee's behavior was enough to leave a lasting negative impression of the entire business.

    Photos
    Luv 2 Play Stockton - Tripping hazard 5

    Tripping hazard 5

    Luv 2 Play Stockton
    Luv 2 Play Stockton - No balls at all in any of the big structure

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    No balls at all in any of the big structure

    Sky Zone Trampoline Park

    Sky Zone Trampoline Park

    2.9(192 reviews)
    7.6 mi

    This place isn't as great as other Sky Zone locations (like Sac), but it has the basics. It is…read morealways clean and well staffed, but they do close off sections early in the evenings before closing (like the dodgeball area). Also, the ceiling has exposed insulation that hasn't been fixed in ages. Not sure how healthy that is around a bunch of kids breathing the air. It isn't just one part of the ceiling, as there are many. I would hope they would fix this soon.

    I took my grandkids over to skyzone for a one-time visit. Having read both negative and positive…read morereviews I was open-minded and had no expectations as to what I would find. I did find that the negative reviews were closer to my experience than the positive reviews. It is poorly run. They have only one counter person who is willing to spend 10 or 15 minutes on a customer trying to convince them to buy a membership. That means everyone else has to wait in line while this happens. Very poor service. Since I was the adult waiting for a couple of children for 90 minutes I looked to see if they had a guest Wi-Fi and they did. I asked them for the password and they said that's a leftover from the old owner. They never thought of just unplugging the router so that it doesn't broadcast that ssid. Additionally on 100° plus day the temperature inside was about 78°. Everybody is sweating including myself just sitting there. Filling out the release I find that they have no restrictions on what they do with your personally identifiable information. You cannot opt out of them selling it. I just entered false information. The kids did have fun which is the reason they don't get a one-star review. There is an old saying that Stockton is where restaurants come to die, I would say this may be true of sky zone too.

    Photos
    Sky Zone Trampoline Park - Main trampoline room

    Main trampoline room

    Sky Zone Trampoline Park
    Sky Zone Trampoline Park - Trampoline

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    Trampoline

    Zumbini with Hannah - kids_activities - Updated September 2026

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