Closet by Design did a wonderful job with our Primary Closet! They were quick, efficient, polite…read moreand left us with a beautiful closet. This is the second time we've used them, and both closets were terrific. Lori S

Over last fall I started to get estimates for a Re-model of my master closet. The first one was…read morefrom a gal that lived in Nevada City that I found on Instagram that I had to pay at $200 fee just for a consultation/ estimate. I asked her if she might think of doing just the half of the closet that was ugly and cheap. A builder friend of mine told me it's one of those " closet kits" that you buy from those home improvement stores. It was just hideous and stuck out like 12" to far into the closet itself, you will see in the photos below. Anyhow the first girl's estimate was 12 grand. I had sticker shock! We have so many projects around this house because it's 30+ years old. I definitely like the fact that our house has the charm that these new housing tracts just don't have. We have a ton of mature trees and a big property. I just didn't feel like spending that much on the closet... The second estimate was from the other big name closet place in Reno. He was very nice but he wouldn't even consider doing a partial and shut me down straight away. One side of the closet is double hanging only with a large shelf at the top so you really don't see much of the wood to be fair. Frankly I was a bit put-off at his indignity as me even asking for two estimates. His estimate came in around 10 grand. Um No! My neighbor was over for a dinner party and had mentioned that she had a good friend that does this. I called Jean Anne and made a appointment for her to come over and give me a third estimate. She was a living doll and accepted the idea of just doing the right hand side only. We went into her shop and looked at different woods, hampers, hardware, etc. we decided to go with the least expensive white finish ( glorified particle board) . We decided on getting a pretty panels for the front of the drawer area since there will only be 8 drawers it was well worth the extra amount. The hamper feature was $300 and very small so we passed on that since we already have hampers we like. The estimate was 4 grand! Now we are talking! Today was the long awaited day. It took extra time since the drawer fronts had to be custom made. Sergio and Jose showed up 15 minutes early so that was a good sign. Then the trouble started... Sergio ripped out 2 sections that were supposed to stay...One of the shelves were for my beloved shoe section that I keep all my pricey ones in their boxes and the other is where I keep all my Juicy tracksuits and my American Giant cold weather matching sets. BTW: American Giant is the Best for cold weather, I literally have not found any other clothing that is as warm for those super cold days. Then they realized that they were missing two panel fronts for the top two drawers :( The next appointment is on 7/7 to finish so I now have to live with that cyclone of a mess for 3 more weeks... Also the 7th is our wedding anniversary and our big 4th party we have every year. Now I have to live with the mess for much longer but these things do happen. My biggest fault is I can be too nice! Truly! I was very nice to this Jean Anne. So much when we realized "her best guy" Sergio made the mistake she said something like; "Oh we will fix it at cost"... Ummmm whose mistake was this?? Mine? Sergio (the best guy)? She should have been over here in the a.m. to go over it with him. It wasn't my job to make sure he had the details right! This was a very stressful situation overall. And as the saying goes; "you get what you pay for" In the end we are very happy with how the closet looks. It was a great idea to put the attractive closet fronts on the drawers it looks so much nicer!

Unfortunately the reputation did not align. Yes, they are very expensive. Did the work match the…read moreprice?Absolutely not. They cut corners (pun intended), disregard the companies standards, and disappoint. From poor designing, scratched materials, elementary installation, and a very argumentative general manager, this company simply disappoints. The customer service as well is minimal. Emails do not get responded to, installers seem depressed, the general manager seems to have status as if he is better than others and comes across belittling, and so much more. Learned this first hand while on site at my own home (pertaining to the general manager). Very unimpressed. You can see from the videos and photos what I am referring to. There are many options out there these days, and unfortunately this coming has gotten too comfortable and is lacking craftsmanship and integrity. I would avoid them.

Kyle who installed the piece is five stars and the piece looks beautiful, and while not hard wood,…read moreI found the price reasonable. Hopefully, it will be long lasting and withstand use. I didn't do a closet but actually a great room piece, and there wasn't a lot of inspiration to draw from, so five stars for me for designing this piece. My designer was nice and kind and patiently worked with my many questions and changes. As mentioned, I did wish they had more inspiration and I was given more resources and ideas for what I wanted. This came from hours and hours of me searching Pinterest, Instagram and really myself coming up with a design that I wanted. And I got there, but again, it took up so much time vs it being something that was shared or designed by CA Closets. I also had to review the design CAD and the contract very closely as a few details were missed by the designer (and we both still missed a shelf). While not a deal breaker, it wasn't a flawless experience. Overall, I would definitely use CA Closets again. For the price and the piece, it worked out. My specific piece was a bit trickier than a closet or entry room, but other than investing a ton in a custom wood piece, this was the best option for the best price relative if I were buying a few different pieces from Crate, Pottery Barn or West Elm.

Quality Value…read moreProfessionalism Experience All 5 stars! Her ability to not only use the space personally, but also make it visually appealing, was very helpful. She helped us twice once to unpack and organize our kitchen after a move, and second time to help decorate our nursery. I appreciate her communication and attention to detail. Would recommend her to anyone who either just needs an extra pair of hands , a better eye to make your house look nice for all of the above.

Noelle is a life saver! She came and organized my very cluttered and overwhelming closet! Now every…read moreitem has a home and is pleasing to look at! Noelle sent me the exact plan before she started so there were no unwelcomed surprises. Noelle is such a sweetheart too, she did an excellent job and I didn't have to lift a finger

You know the feeling of something lingering heavy in the back of your mind? It seems always to have…read morethis omniscient presence, adding weight to your day-to-day existence. Well, my friends, physical clutter contributes quite a bit to this feeling. The clutter of the attic that "I'll someday organize" or the chaos of the junk drawer, garage, or spare bedroom that is now a storage room. When I reached my breaking point with the clutter in my home, I decided to give Sorted a call. Michelle, with her inviting and eager tone, was quick to accept the challenge. She approached the task with efficient systems, making the most of every minute to tackle my chaos. After just two days, we had a huge success in downsizing and organizing the things that were weighing me down. I now feel lighter, less stressed, and eager to stay on track with the organizational systems she helped to implement throughout my house. With the utmost highest regard, I recommend Sorted's service to anyone seeking to declutter their home and, in turn, their mind. The relief and satisfaction I've experienced after their intervention is unparalleled. -Heidi Nelson Owner of Reno Massage & Wellness

Michelle is absolutely amazing! Prompt, personable, and professional. She helped me with some…read moreneglected cabinets in the house that were really starting to bother me, however, my mobility was limited due to pregnancy. I couldn't be happier with the results, and she made my postpartum experience so much better knowing order has been restored. 10/10 recommend SORTED.

I am extremely disappointed with my experience with Bee Organized…read more After organizing my pantry, I was billed based on their time and product purchased at Target minus returns. However, I was overcharged by at least $110. More concerning, four very large baskets that I paid for are missing from my pantry. A Bee Organized employee came to my home and confirmed that the baskets are missing. Despite this verification, Megan at Bee Organized has refused to issue a refund and informed me that the case is "closed." Charging a client for products that are not in their home -- even after confirming they are missing -- is unacceptable. I made multiple attempts to resolve this directly and professionally, but the company has refused to take responsibility. I would strongly caution anyone considering Bee Organized to carefully review all charges and inventory before making final payment.

I am extremely disappointed with my experience with Bee Organized…read more After organizing my pantry, I was billed based on their Target purchases minus returns. However, I was overcharged by at least $110. More concerning, five very large baskets that I paid for are missing from my pantry. A Bee Organized employee came to my home and confirmed that the baskets are missing. Despite this verification, Megan at Bee Organized has refused to issue a refund and informed me that the case is "closed." Charging a client for products that are not in their home -- even after confirming they are missing -- is unacceptable. I made multiple attempts to resolve this directly and professionally, but the company has refused to take responsibility. I would strongly caution anyone considering Bee Organized to carefully review all charges and inventory before making final payment.

Life-changing organizational support for a busy mom -- I can't say enough good things about Sarah…read moreat Reset & Ready Organizing! As a busy working mom with a child and a baby on the way, I was overwhelmed with everything from kids' and nursery room setup to organizing our everyday systems so life wouldn't feel chaotic. Sarah not only helped us create functional, easy-to-maintain systems in every room we tackled, but she genuinely understood the challenges of a household juggling work, family, and all the little things that pile up. She offers a high level of experience and expertise while still being competitively priced. From the very first consultation to the final session, Sarah was kind, thoughtful, seasoned, and clearly knew what she was doing -- not just "tidying up," but truly setting up systems that work long-term. She's warm, patient, and incredibly easy to work with, bringing a calm, positive energy that made what could have been a stressful process actually fun and functional for the whole family. If you're looking for someone who will help you reset your space and be truly ready for life's transitions -- big or small -- this is the organizer to call. Highly recommend!!

From the owner: Personalized Home Organizing: including Wellness Kitchens, Life Transitions, Workspace Systems,…read moreADHD specialist, Home Cleanouts, Garage Cleanouts, Home Staging and Second Home Management