I had cataract surgery plus astigmatism fixed. Great practice from front office to nurses to Dr…read more Potter. Excellent experience

I can't see in the dark & yet they schedule me for a 6am appt. My 1st appointment I was there 2…read morehours & the Dr didn't spend more than 10 min with me. He never mentioned my dry eye issue which I've had 30+ years. I had to bring it up after my 1st cataract Sx. He looked & said oh yes, you have dry eye. So far no change in vision & 2nd Sx in the a.m. Not sure this was the right place to go to. This place seems like a factory, bring them in, get them out. Actually, the person that called me today said we need to get you in & out ASAP. No regard to my vision for driving. I must admit that the staff for the most part is pleasant (a few exceptions). Also, how many places make you pay in advance?

I highly recommend this place and this doctor in particular. The entire staff is extremely…read moreprofessional, very caring and competent. Can't say anything negative about any part of my multiple experiences with them. - Marti Healy, Aiken, SC

Stay away. Dishonest and incompetent. Make sure you are getting what you are paying for. I have had…read moremultiple bad experiences where I did not get what I ordered.

I contacted this doctor because I'm in need of pain management. I couldn't get the office to answer…read moreso I just looked on Facebook and he had his personal phone number posted it so I started texting him. He made it seem like he would see me and responsive and actually very helpful in the beginning. But once they received my records, they said they didn't, so I had them sent again and then his staff informed me that he's not comfortable seeing me while he treats patients that are in worse shape than me. And I have ALOT. I would say that's no bedside manner and no empathy and he shouldn't be in practice. Now they did say he's not taking new patients at this time, but he will definitely not see me. The office stated this. He's 'uncomfortable'. This is why people like me die. I won't, but still. I'll find someone and maybe I should thank God it wasn't you.

Doctor is picky about who they want to treat and who they don't. I am trying to find a new primary…read moredoctor, i filled new patient paperwork and doctor denied me, even though they are accepting new ones. They accept my insurance, but no one could tell me why I was turned down. I will tell friends and family not to even try to go there, probably would be turned down anyway.

By far the WORST EXPERIENCE EVER!! Took a friend that was having an allergic reaction and requested…read moreto see her Primary Physician. The hospital wasn't necessary, it would have been a high bill, longer wait and being seen by someone that doesn't know you and would not have taken time to treat the issue. (previous horrible experience at Aiken Regional Hospital) The nurse up front stated "I'm not going to the back to ask the doctor anymore questions because I don't want him to fuss at me". Clearly this office needs a better doctor with better communication skills and better nurses with a way to relay the message to the patient. Feeling bad is a struggle in itself no one wants to go to their Primary Physician and get constant push back. I wouldn't recommend anyone to go here, not even for a bandage.