I can't say enough good things about the Eye Guys. II had a last-minute emergency and they worked…read moreme in right away, even though I wasn't scheduled. From the moment I arrived, everyone was kind, compassionate, and genuinely cared about helping me. The staff was professional, efficient and friendly. Dr. Morgan took the time to listen to my concerns, explained everything clearly, and made me feel comfortable and confident in my care. It's rare to find a medical office that combines excellent medical care with such genuine compassion. I'm grateful for the outstanding treatment I received and highly recommend The Eye Guys to anyone looking for exceptional healthcare.

5 minutes ago New The…read moreappointment was scheduled for 7:15 which is when they open.At 7:15 staff was just showing up to the office. There were over 15 people waiting outside the door for the building to be opened. Many of them were elderly or handicapped with very limited out side seating. Thankfully the weather was good. Once in you stood in a line to check in. There was no order as to who checked in first. I was the 3rd to arrive since I arrived the standard 15-20 minutes before my appointment but about the 15th to be checked in. The staff was friendly and seemed professional and organized. My problem was with Dr Smith. I felt that he was condescending and not very patient. He was using a very bright light to look into my eyes. There was no forewarning or suggestions on how I was to do this. It was a very hard task for me. I apologized repeatedly. Dr Smith said to me " If you can't look into the light how do you expect us to do the surgery?" I felt like as a failure as he failed to understand how difficult this was for me. He showed no compassion and I felt like I was wasting his time. I try hard to follow instructions and felt very upset when I left his office. Possibly Dr Smith could have given me instructions to make this process easier. He does it everyday ... me once in my lifetime. I will be looking for someone more compassionate to do my surgery ... that I will be paying for.

My husband and I have been using Horizon Eye Center since 2004 when my husband had an accident that…read moreaffected his eye. Dr. Hassan Fatteh was able to save the eye, but he only had cloudy vision. Fast forward 15 years later and new technology, his son, Dr. Nadeem Fatteh was able to restore his vision and he can see again. We both have complete faith in his ability and nothing but the highest praise for him and his entire staff. Oh, and by the way, we don't come for the decor. We come for their caring service to their patients. Debra M.

Dr. Fatteh and his staff are very nice. They really do a good job taking care of all your eye care…read moreneeds. Well, the office decor is unpleasing; dated decor, no ambience, and it's always over crowded sometimes standing room only. Hopefully, Dr. Fatteh will figure something out to make the client experience better.

Dr Smith has changed my life. I've been wearing glasses since I was six years old. Three weeks…read moreafter Lasik my vision just gets better. It took years of research and conversations with those that actually have had the procedure before I gained the courage to take the plunge. The only problem now is why I didn't do it sooner. I highly recommend Dr Smith and the Eye Guys staff. Very professional, very state of the art and worth every penny.

This was my first visit. I felt that my eye issue should be treated by an ophthalmologist instead…read moreof an optician so I selected him from my insurance carriers available options. I was very disappointed in the treatment I received. The office is very nice and big and it is obvious it caters to those patients requesting LASIK but not those seeking general treatment. Dr. Smith did not even look in my eye!!! He kept asking me if I Googled the problem I was having and was generally upset that he thought I was wasting his time. I have never had a medical doctor steer me towards Google for any options EVER! When I explained my symptoms he asked more than once if I was sure. I would not have waited a couple of hours in a waiting room after my appointment time if I wasn't sure. The service was not worth the wait and I got no relief at all. My advice is to look elsewh

From the moment you walk through the door until the final checkup, relax and let them take care of…read moreyou!! I didn't realize how much I needed my cataracts removed. Dr. Fatteh and his staff are amazing. They work like a well oiled machine. Highly recommend

Dr. Hasan is a gifted physician. I recently saw him for my annual eye exam. He is friendly,…read moreextremely knowledgeable and obviously greatly cares for his patients. His staff is excellent as well. I was referred to him by friends whose cataract surgeries he performed. They think the world of him. I highly recommend him and have already scheduled the rest of my family for an appointment.

I've seen complaints on the wait times. Yes there is a long wait time but he is very thorough with…read morehis patients. I just had two procedures for retinal detachment, and I couldn't have picked a better person to complete the task. Would definitely recommend DR. Dhaliwah!

I've seen Dr. Dhaliwal for over 10 years. He is recognized by peers in the medical community as…read morethe best, "the man",etc, undisputed when I bring his name up! There are some reasons you may wait for a long time. He may be swamped with patients that come see him from a multi state area. He practices a triage approach and takes time to treat emergencies .. your also. At my first injection (me on aspirin) my eye bled, turned black crusty. When I called service on Sunday, he called back in 10 minutes and told me to come into office (after we both completed some work). His staff routinely stays late, 7 pm, or later fridays....until done. Delays due to emergencies. This guy is a diamond and augusta is blessed to have him. I will wait for treatment. I want to keep my vision as long as possible. If your priority is your eyesight, go here.

Dr Gardner performed cataract surgery for me. He discussed my options and listened to my concerns…read more I was very pleased with the results.

I would not recommend this Dr. or The Eye Guys. They are more worried about money than getting you…read morethe best results for your eyes. I also picked up some racial tones (was told they would hate to see my account go to collections - why was that assumption made when you must pay before the procedure). I told them I would pay for the procedure out of pocket, if need be, but they still would not schedule me. Who turns down cash payments? The way they handled me it seems like there may be some insurance fraud taking place. I was told that some medical insurance companies had started paying for the procedure that I needed and that they would check with my insurance. However, when the benefits person came in to talk to us, she came in automatically stating that my insurance would not pay in a condescending tone as if my insurance was low rate, which I know it is not. I have never had a problem with them paying a claim in the past. She never even called them before she made that statement. So, I called to check for myself only to be told that they do have the procedure code listed with an allowable amount. So, I get her on the phone with the insurance company and she would not even allow the guy to speak. She kept overtalking him. I asked them to file my insurance with the understanding that I know I am responsible for the balance if my insurance don't pay the claim. I was told they could not do that because they knew the insurance would not pay so then I asked to be put on the schedule and I will pay upfront for the procedure and was still told they could not do that. Then when I met with the Dr. again, he said they were assuming all the risks and would hate to have to send me to collections if I disappeared. How are you assuming all the risks if I am paying up front? During this meeting after they decided my insurance would not pay then the Dr. (whom was on board for the procedure during my appt) offered a different treatment plan which he stated would benefit me right now and then later on down the road when they thought they could bill my insurance we could do the procedure. Why is there so much emphasis on billing the insurance unless there is some type of fraud involved? The Dr.'s credibility dropped at that moment for me because he allowed what his benefits department told him to alter the treatment plan he offered me stating he did not know my discretionary income and didn't want to take food off my table but shouldn't I be the one, as the paying patient, decide what I can or cannot afford? Something is not right about this place.

I've been going to Dr Stuart Marks for several years and can't express how much I like this…read moreOphthalmologist. He is very thorough and patient. All of my prescriptions for eyewear have been spot on. I must also give my very highest praise to Rebecca Knott, the contact optician and specialist. She is absolutely WONDERFUL and knows her job from top to bottom. Rebecca has just assisted me in getting fitted for Scleral lenses and I couldn't be happier! These lenses are truly the best lenses I've ever worn! The clarity and ideal fit are extraordinary! And I really feel like I know since I've worn contacts for 52 years! Thank you so much Rebecca for your help and patience while fitting me. And you're a blast to work with. Not only have I enjoyed my fittings and screenings with you, I have found a sweet new friend. As you can see...I'm very excited with my new contacts!

I made an appointment to get a new eyeglass prescription. As I was led to a room, I told the lady…read morethat I wasn't going to get my eyes dilated today. You'd have thought I told her I was gonna stick needles in my eyes the way she reacted. She told me that "everyone" got their eyes dilated to which I repeated that I wasn't doing that today. She continued to push, saying it was "protocol". I reiterated that I wasn't doing that today and when she continued trying to get me to acquiesce, I told her that she was probably used to old people giving in after that much pressure, but that wasn't gonna happen with me, and I asked her nicely to just drop it. She said she, "Wasn't gonna get talked to like that" and stormed out. When Dr. Daniel came in he seemed a bit uptight... and began to explain why I should get dilated. I told him why I wasn't and that I was supposed to be just getting a new prescription. He seemed a bit chapped and then he walked out. I got the impression that they don't like being told "no". I know the reasons for the need to get dilated, but I just wasn't able to do that TODAY. They did send in a nice lady, Hailey, to examine my eyes and she was friendly and professional.. but I won't be going back there.

So, I'm one of the reasons they overbook appointments. I rescheduled my first three visits before I…read morecould get past the intimidating thought of having a needle stuck into my eyeball. When I finally did go through with the first visit, I was surprised that there was no pain involved. The actual injection literally takes about three seconds. After the first visit, the intimidation was completely gone. Hopefully, this puts your mind at ease if you're about to begin the same treatment. I had multiple visits, each lasting about an hour which included several eye exams before the actual treatment. I went to the Riverwatch location and did not experience any longer than expected delays. Although they don't recommend it, I was able to drive myself home after each visit with the help of some really dark sunglasses. I'm not sure if my vision has improved much, but I can say that it hasn't gotten any worse. So, I feel the treatment helps.

This place also provides hearing aids to an office in Columbus, GA (West GA Eye Care). Of course,…read morethey don't even offer to file your insurance claim in the Columbus office for the purchase of hearing aids. It just so happens that my insurance plan at the time covers the purchase of EXPENSIVE hearing aids, $3900 to be exact. My insurance company can't get EHA Georgia Clinical Practice @ 3685 Wheeler Rd, Suite 202, Augusta, GA 30909 to respond to a request for the CORRECT tax ID for the hearing services. I'm going to be out a lot of money because these people don't have their act together. This has been nothing but a pain in the ass.

Dr. Blakeney is one of the best physicians I have ever seen. She cares about her patience and is…read morevery thorough. She has moved to a new location and I truly miss her but wish her well. She is definitely missed.

Dr. Blakeney is a great physician so far!!! She is easy to talk to and explain my health concerns…read morewith. I am able to discuss my medical history with her without judgment or making me feel uncomfortable. She is thorough in her examination and has great recommendations on how I can improve my overall health. On my first visit, she found some things that have been going awry in my health and quickly rectified the situation. Her staff is very professional and accommodating to me while I'm in their care. The office is very modern and beautiful as well. The wait time to see Dr. Blakeney is never long and I'm always out within 30 minutes. Within a year I should be in tip top shape as far as my health is concerned while in her care. I'm so glad that I found a doctor who cares about my well being and respects me as a human being. I feel so much better daily since I have been following her advice and recommendations. She has a patient for life with me!!!!