Kaitlyn at the front desk was amazing, she helped me sign up for a membership and helped me pick…read moreout lotion. Rooms were spotless, Great location!

The pictures under this listing are not the inside of this Zoom tan at all. They must've used…read morepictures from another zoom tan. The picture of the outside of the building is accurate. The girls here are super nice! No complaints about the staff at all but the owner or manager of this location must not make the girls clean the beds very thoroughly :( thank goodness it's not a lay down bed. There is hair and dust balls everywhere, especially above you in the fan, so if you get grossed out easily don't look up. The manager & staff should really be cleaning those regularly. I've never seen it that bad at a Zoom Tan before & I've been a loyal customer since Zoom tan has been in Rochester before they took over Sun Tan city . The hair is all tangled and matted in the fan and around the bottom base of the stand-up beds. The circulation of air in there is super poor too which often makes it unbearably hot (but again I think cleaning the fans would really help that out). Other than that the staff is really nice & they are prompt with getting people in.

I feel bad leaving a review but my experience was so bad I got my nails done with Tiffany n It was…read morereally uncomfortable the stuff she talked about. It was dirty n all her files were covered with dust n bits of nails The staff was really snotty, nobody looked at me when I came in n I didn't know where to go. I was very uncomfortable the entire time only went here cause it's close with good reviews

Roxanne is amazing!!! I came in and was nervous because some things had happened and I told her I…read moredidn't have time to do both a cut and color. I was obviously upset due to the personal issues going on. Roxanne and Tiffany were so sweet, able to calm me down, for me a coffee and worked with me and was able to get me cut and colored in no time. The cut and color were amazing!!! I have found my new salon. I will always come here from now on. And they are not pushy either with their products. I go to so many places and they try to force you to buy stuff. Here, it wasn't like that. But if you are into supplements, oils, hair products - then this is the place to go. They have it all and it is such a cute place. I could hang out there all day!

I've had laser hair removal by Jill and she is wonderful! She's very knowledgeable in this field…read moreand she made me feel comfortable before/during/after appointment. I highly recommend her!!!

Jill provided me with multiple amazing services. First she shaped and waxed my desperately sad…read moreeyebrows. Then she performed the Awaken Signature Treatment facial. She took her time and almost put me to sleep between the cleansing, exfoliating, massaging and moisturizing. We wrapped up my services with a brow tint. My brows look incredible and my skin is literally glowing. Jill is a consummate professional and empathetic provider. Thank you so much!!

I love this zoom tan…read more Always kept very clean, never a wait, super knowledgeable and delivers an instant nice looking spray tan with versa pro. My favorite part of the this zoom tan is the staff though that is super friendly and takes the initiative to get to know all of their customers

I had no prior knowledge of tanning beds or spray tans before coming here 2 month's ago, but the…read moregirls at this location have been so accommodating and nice. Love it here! Will keep coming back. The place is very clean, relaxing environment and never really busy.

I had both positive and negative experiences working with Dena of Sunless2Go. Dena was incredibly…read moreprofessional, personable, and sweet! I came with my mom to my makeup trial at Dena's studio and Dena walked me through everything. She had a great eye for what looked best on my skin-tone and facial structure and wasn't afraid to say, "you know that doesn't work for you, we should try this". At one point I wanted to try a nude color (which I'll call Color A), but Dena, my mom, and I all agreed that the nude color looked dry and chalky on me. Dena wonderfully informed me that I would need a richer color to imitate my actual lip color, which I couldn't achieve using a typical nude. So we went with the non-nude color (Color B) that was perfect for my lips. My mom and I left feeling great and very confident in her services. On the day of the wedding Dena was punctual and sweet, and even offered to help when we couldn't locate our wedding coordinator. Dena was excellent in many ways, but there were a couple things that did not go so well. One of my bridesmaids had an unfortunate reaction to the eye makeup Dena used. Her eyes were burning and watering. Dena was great and helpful and tried to fix it, but even after Dena left, the issue came back and my bridesmaid had to have my friend (another makeup artist) remove and redo some of her makeup. This same bridesmaid felt uncomfortable that Dena cut down her false lashes with a pair of scissors so close to her eyes. Maybe this is a standard practice, but my bridesmaid wasn't comfortable with it and was not pleased with her overall makeup. My mom was not thrilled with her makeup either, and altered it a bit as well after Dena left. I also had an unfortunate experience as the bride. Part of Dena's services included a bridal touch-up kit so that I could freshen up my lip color right before walking down the aisle. This is such a thoughtful service and was one of the reasons I chose to use Dena's makeup skills (along with her great knowledge and professionalism). However, minutes before the wedding ceremony started, I used the lip color in the touch-up kit to freshen up my lips only to discover that my lips looked completely different than they had right before reapplying. I showed my mom and my bridesmaids in case I was mistaken, but they all agreed that the color was not the same color. The new color looked very dry and chalky (almost just like Color A which we decided NOT to use during my trial). That was incredibly disappointing and disorienting, but my mom helped me wash off the incorrect color and I applied some of my own lipstick instead. That was a very stressful, frantic situation because it occurred minutes before the ceremony started! After the wedding, while I was away on my honeymoon, I contacted Dena about having received the wrong touch-up color and she was incredibly apologetic and accommodating and arranged to send me the right color. She ended up sending me Color A again (the incorrect color)! Once I informed her of this, she noticed that she had Color A written down in her notes so she concluded that I must have received the right color all along and that it only looked different when reapplying at the wedding because I did not add all the necessary coats of primer as she did. I was disappointed by this response because during my makeup trial, Dena was so detailed, and both my mom and I remember vividly that the color we chose (Color B) did not require layers of primer when she applied it. We remembered that the color came on perfectly without any manipulation. And if it were true that the touch-up color would require so much manipulation and extra primer to look nice again, why was I not informed me of this when I was left me with the touch-up color? I believe that Dena accidently wrote down Color A instead of Color B after my makeup trial (because while I was finishing my trial another client came in so there was a bit of a shuffle and rush to switch places) and then on the day of the wedding I believe Dena used a lot of primer and manipulation to make Color A look similar to Color B, but in the end when I reapplied it, I was left with the chalky color that did not go well with my skin tone or my lips. Beyond that lip-color mix up, Dena did an AMAZING job on my makeup (the pictures are gorgeous and I couldn't have asked for a better look!) and she was incredibly kind, prompt, personable, and professional. I would recommend, though, to future customers that you write down yourself what makeup colors and brands you decide on with your makeup artist so if you accidentally get a color or another service that does not seem correct to you, you can verify yourself with your own information, because everyone makes mistakes. Dena tried to resolve the issue, which I greatly appreciated and she was very responsive. In the end, the issue was not able to be resolved and I never got the name or a sample of Color B, so I requested a refund for the touch-up kit.

Dena from Sunless 2 Go did such an amazing job with my sunless tan, as well as my manicure. I never…read morefeel like my hands can look good (I'm a nail biter, after all) but she made my nails look gorgeous! The whole experience was comfortable and fun. I'll definitely go back to S2G for my sunless tans and my mani/pedis. Loved it!!