Jorge and David did a decent job on our small remodel (tiling, toilet reset, paint, flooring). I…read morewould recommend them for straightforward jobs.

We have used J&M Remodel before and were quite pleased. This time we had ROBERT as our project…read moreleader and I can't say enough good things about him. He listened carefully to what we wanted. And was careful to protect and safe things that were to be reused. He is meticulous and accurate with measurements and cutting products. And always left the site as clean and usable each day as possible. We love the results.

We worked with J&M on a bathroom remodel. Bathroom is 5x6 feet and quote was for 6 weeks work and…read more50k. We ended project at 18 weeks and 60k. During our project, the sub-contractors damaged the wall while installing our toilet by drilling through the wall and failing to hook up the toilet correctly so that water was pouring straight into our basement. The sub-contractor did pay for these damages. We had no supply chain issues with our project as we had purchased all the materials ourselves before hand. Our primary issues with working with J&M was that due to the amount of projects they had going on, it felt that unless we were actively saying we were unhappy with progress and calling J&M frequently, there would only be work at our home 1 or 2 days a week. When asking for estimates for components J&M were unable to provide accurate estimates. For example, it was estimated that tiling our shower would take 1 week with 2 people due to the complex design. It ended up taking 3 weeks. This is our only bathroom, so we lived with my parents for several weeks, but I would hesitate to recommend J&M to anyone who doesn't have a flexible timeline. In addition, J&M failed to notify of us of change orders that resulted in an increase of price. These were supposed to be agreed upon mutually before the work was completed, but instead J&M released them after the work was done and were forced to eat the cost. J&M did not provide any options to mitigate this cost even though this was in direct breach of our contract. Ultimately, we are reasonably happy with the final outcome of our bathroom, but extremely unhappy with path to get there. We ended up not asking for several fixes as we were so fed up with the inaccurate timelines and constantly changing estimates. Fixes include 1) bleeding paint on ceiling, 2) missed paint spot, 3) grout on window and tile, 4) miss-cut vanity counter-top, and 5) dip in floor tiling causing one spot to not drain. All in all, J&M has good general contractors, but seem extremely mismanaged in the back of office. If you do work with them, double check all billing multiple times as we found several inaccuracies. Hold J&M to prices and push back on change order process.

As someone who's made almost my entire living in sales, I have such a hard time with the…read moreaggressive, borderline elder abuse, sales tactics of this company. My mother contacted them to have her bathtub insert replaced with a walk in shower insert. Simple, right? We had some examples from Home Depot for $1500-$2500 (minus labor). The rebath sales rep came out and truly attempted to hard sell my 80 year old mother in spending 16k to replace her shower. Just. The. Shower. Thankfully I was there for the pitch and promptly kicked her out after she told me it couldn't be done for less, that I (who's remodeled many homes) didn't know what I was talking about and their " proprietary" material was so far superior to anything found elsewhere. Please. It's fiberglass. They might do decent work, but you can do soooo much more for the money and get a higher quality product. I'm having the shower redone with quartz slab for less than half the price. They're so close to a scam it's offensive. I feel bad for the elderly they prey on who don't have attentive adult children looking out for them.

I am so disappointed with the entire Re-Bath franchise. We re did our master bath 2 years ago…read more(2024) to the tune of $25K and it was the Puyallup branch that did the work. They only had to come back 3 times to correct initial mistakes and now in 2026 our tile in front of the toilet is now soft and squishy. We stopped using the toilet over 6 weeks ago! Funny thing about franchises....there is now a RE-Bath in our region (Everett) so our warranty claims are going through our local office. It is shocking not only how shoddy the work was the first time, but the service is the worst I have experienced. Multiple promises of calls back, 2 literal house appointments missed, lies about waiting for materials and even tracking numbers that were not true. I have talked to 3 people at the Everett branch including the receptionist, the scheduler and all the way up the owner; my husband has talked with 2 more and we have gotten no where. It is truly the most unprofessional organization. This company does not stand behind their work, they obviously do not vet their franchise owners and I cannot warn you enough to use a different company. You will not be able to trust the work or the support for a very important room in the house.

Will work with Rainier Renovations NW again! Was looking for a contractor I could really depend on…read morebecause a lot of people out there will ghost you and talk to you like you're an idiot because you don't do the work they do full time. Well Eddie had excellent customer service skills and communication with him was stellar! I needed to fix the floor in our bathroom because the people who sold it to us had hid rot that existed in the bathroom floor and was covered up. I was going to replace the sub-flooring and retile the bathroom myself till I found that little gem. I felt it could possibly be hiding more than I felt capable of handling. So I had reached out to Eddie and he gave us a real decent quote that worked with our budget. Not only that but he and his team were able to use the tiles I had already purchased; they were very flexible and I appreciated that so much. When the job was done the bathroom looked AMAZING!! I was giddy. Even our plumber was in awe because of the quality of the tile and floor work! Now we have a bathroom that is bold and functional. Thank goodness for Rainier Renovations NW!

Hired Mitch to add some grab bars to our shower. He did an amazing job. Had it done in a day. His…read moreinstall was very professional. Those bars are solid and will last forever! Highly recommend Mitch for any odd job as he is quite knowledgable in many areas. His pricing is very reasonable as well.

Spencer and his team at Smith NW Homes did an amazing job with our full home remodel. They tackled…read moreall elements from the studs to the finishes and were responsive, respectful, and very cautious of staying on budget and time throughout the entire process. I lived in the house with my husband, our 2 dogs and 2 cats throughout the remodel and his team went above and beyond to make sure the space was always left safe and clean at the end of each day. Our house had many quirks and surprises discovered throughout the process and he had solutions for them all. The finished product is beautiful and we get lots of compliments on it. I highly recommend Smith NW Homes for your remodel needs!

Spencer Smith and his team just finished a "down to the studs" remodel plus new space addition to…read moreour 1947 Lake Washington waterfront home. This was done during one of the busiest and most chaotic construction markets in Seattle's history. Smith NW Homes has earned 7 out of 5 stars for their exceptional work! While we have heard sad stories from friends having construction done, we have had one of the most enjoyable and positive experiences while working with Spencer. Our house is beautiful (on quality). We moved in as scheduled (on time). We came in at exactly the cost Spencer told us (on budget). Who does that? Smith NW homes did. Delivering a house (one of the biggest investments of anyone's life) that provides the design and features that turns a house into a personalized home, and does so within a target budget, requires a strong process and a reliable quality driven team of craftsmen. Spencer explained his process to us at the outset but it wasn't until we had experienced it from beginning to end, that we could fully appreciate how it translated into such a positive experience and outstanding product. Listens - Spencer spent a lot of time with us in the beginning to understand how we wanted to use our home, what types of features we wanted and how much money we had to spend. He then worked with designers and engineers to create a design that met our vision that could be accomplished within our budget. Selections - Spencer made multiple "field trips" with us to select finishes, cabinetry, fixtures and lighting that appealed to us. The great part is that he guided and helped us make selections that complemented one another to create a consistent thought and feel from the exterior front entrance - through the house and into the rear yard. It doesn't cost more to have a cohesive, artistic look. It takes the disciplined and artistic approach Spencer brings to selection meetings. Fixed Price Bid - Spencer then created a guaranteed price for the project that reflected the design we had chosen and features selected. It was at this point we had the opportunity to revisit our design or selections if we had concerns. What do we buy today that we are not aware of what it will cost us? Spencer believes that should apply to one of our biggest investments too. This approach provides incentive to get the job completed quickly, provide high quality to avoid rework and repairs and for the contractor to give lots of attention to each project. All materials have been spec'd in advance to assure quality control. It is a great approach. Quality - Spencer comes from 3 generations of home builders and is the benefactor of decades of refining quality processes, finding the best vendors and subcontractors and problem solving skills. Spencer is a perfectionist, in the finest sense of the word. Good enough was never good enough. He was relentless in providing perfection in every process, knowing that great quality at the outset, assures a quality home for decades to come. Remarkable Team - A contractor rarely has a hammer in their hand. They rely on their subcontractors to do the work. It becomes evident very quickly that a builder is only as good as his subs. His ability to stay on schedule is only possible if he can count on his subs to show up when they are supposed to. Spencer has worked with most of his subs for 5 yrs, 10 yrs and 20 yrs. These are long term relationships with proven quality and a long term commitment to one another. We felt we had the best craftsman in every area from framers, to tilers, to painters and landscapers. Imagine what a positive difference that makes in the finished product that will be your home for years to come. Ability to Make Changes - As our project evolved we decided we wanted to add to some of our cabinetry, change some windows and adjust our landscaping. No problem. We signed a fixed price change order for each of those things and the amount was added to our original price. The only price changes were changes that we requested. Each month we received an easy to read invoice which showed the percentage of completion of each phase at that point in the project. Spencer may have had cost over-runs in our project but we never heard about any of them. He stayed by his commitment to us. A great wrap up - When our project was completed, Spencer did a thorough walk through going through every element of our home. He showed us tags he placed on every shut off valve and safety item identifying what they turned on or off. Plus, he delivered two three ring binders. One with instruction manuals for every appliance and electrical device in the house. The other, was filled with contact information for every subcontractor who worked on or supplied materials for our home should we ever desire to contact them. Rich and Becky Budke

We had an excellent experience working with Pathway for our two-story addition in Mt. Baker. First…read moreof all, our house is BEAUTIFUL. We could not have asked for a better finished product. Everyone at Pathway was responsive, helpful, kind, and had amazing attention to detail. We would highly recommend this company for any project, large or small. Plus, they finished on-time and UNDER BUDGET. Basically a miracle.

Pathway did a major remodel/addition for us in 2013/2014 and the end result was fabulous…read more There were no unpleasant surprises, they were great to work with, they met their estimates. What more can you ask? We'd hire them again today.

Duncan and his crew are the most competent group of professionals anyone could ever hope for. Any…read moresingle member of this team could carry an entire construction crew on their own, but together they are simply magic. Skilled and experienced beyond expectation, I don't think there was a single "impossible" problem with our project that could stand up to the A-Team Duncan has assembled. And you can tell that Duncan respects the people he works with and treats them well; I've never met a crew that works so well together, even the subcontractors seemed excited to be a part of the team. Our home is a split level craftsman, built by a Boeing engineer in the 50s and damaged by fire in 2020. Because of the fire, all the work we had done was permitted and inspected, which means that everything the crew touched had to be brought up to modern standards despite having been built by an aerospace engineer 70 years ago. I don't think most contractors would have touched our project with a 10 foot pole. But Duncan, our foreman Mike, and the rest of the team were such consummate professionals that the few minor issues that came up were all resolved quickly, with barely any delay to the rest of the project. Genuine, quality work, too, without a single sketchy compromise or quirky short cut. The kind of beautiful, elegant solutions you only seem to find in old-school craftsmanship anymore. An honestly unbelievable team of amazing individuals with a shared depth of institutional knowledge and experience that allow them to make the impossible possible. And flexible enough to make it all happen on our budget, which is frankly as impressive as the craftsmanship. A huge shout-out to Mike, Phil, Angel, Arron, Brett and the rest of the team, especially Kim at the home office for all her efforts coordinating, sourcing materials, scheduling, and keeping everything on track. Our project could easily have spiraled out and ballooned in cost, but Duncan's incredible team kept the entire project running smoothly. I can't imagine working with anyone else and I'm very much looking forward to continuing to work with DR Construction in the future.

I have used DR Construction for multiple projects and have always been very pleased with their…read morework. Super friendly, quick, professional, and honest. I would recommend them highly for anything you need done. Duncan is great, and I trust him and his crew for the very best quality of work!