Absolutely HORRIBLE service. Most unprofessional business I've run across in years! In July 2024, I…read moretook my father's Subaru down to Diamond from Sautee, GA (45 miles away) and got a wash and detail. I emptied the contents of the car so that the cleaners could clean everything. Before getting out of the car, I pointed out two stains (one on the ceiling above the driver side door and one on the ceiling in the rear seat) and asked they be cleaned. When I got the car back to go home, I didn't notice until I got home that the stains were not touched and the glove box was DIRTY...crumbs etc. They are so busy they miss details. I drove my dad's other car down to wash and detail it and was told they closed for the day. No notice on their FB page of the closing. Oh well. I drove back up to Sautee and waited for another time. Today was the next time I could go down (a few months later...now Feb 2025). I called Diamond to make sure they were open and when they were open. I was told at 9:30 that they were opening about 10:30 or 11 due to the cold weather. I drove down and got there a little after 10:30. I was told they weren't opening the wash/detail until noon. I explained to the woman at the counter that I called after 9 and was told 10:30 or 11. She replied the weather was to blame. I said it was sunny outside and the person told me 10:30 or 11 am. The young woman said the workers weren't coming in till later. Oh....so the workers come in when they want and I guess leave when they feel like it. The young woman got snotty and said "Honey, come back later." I'm not her honey and her rudeness is a fine example of why young people need training to work with the public. I will never return to Diamond again.

Paid 200$ for a detail. Told it would take an hour and a half. Dropped the car up at 5. Came back…read moreat 6:40 to find my truck locked up in their garage. Don't have a way to get to work in the morning or any way to get into my apartment till my wife gets off at 9pm

You do what you say, Great job on my car. I wish I lived closer. However it is worth the drive.read more

I just took my white car through the touchless car wash, paying for the Basic ($7) wash. After the…read morewash, I can still touch any part of my car and come away with dirt.... My car was just washed two weeks ago, so it was not excessively dirty. I could have gotten a better wash from a heavy rain. I'll never use this car wash again.

Rick and Will (owner and manager) did a great job making me feel like a valued customer and that my…read morecar was as clean as possible! I have never experienced customer service at a car wash before- this was so refreshing.

we are pass holder of get our car wash . we went in it and it didn't blow the water off. or didn't…read moredo the tires . so I went in and told the guy what happened he said well the wind will blow the water off your car. I said ya and put water spot on it and it did. then I told him I have been coming her for 2 year and then he said oh well come back threw it . but what hap was the truck in front of me it hade gravel on it and he didn't turn on the blower. but he didn't tell me that till I told him I will call the boss. not to happy I am not

Wash your car and clean it too!…read more I currently have a monthly subscription with this establishment and am not sure what I would do without it. Not only are they a car wash but they also supply free vacuuming, towels, and cleaners! Cleaners include an all purpose solution and window cleaning solution. Towels are currently moist and not dry like they used to be. Being so sometimes they smell of mildew and that's off putting. Andd that's if they have towels for you to use. Lately though they've been blocking off a lot of vacuuming stalls so it's been a hit or miss if you can use the amenities. So unless you add the dry and shine option to your car wash you may be leaving with water spots left on your car..

When I was younger I washed and sometimes waxed my car multiple times a week. It was part of the…read moremale African-American culture back in the day to have a clean ride on Friday and Saturday night! In Chicago, we would clean our cars to a showroom mirror finish and drive to hangouts like the beachfront or cruise downtown hot spots like Rush Street. Most every car I've owned has been dark in color... which also shines the best at night! While those days are long behind me, I still love a clean ride! But I've grown a lot less persnickety as I've aged and honestly, my vehicle is lucky to get washed once a month! I have a large truck, and it can be a beast to clean, thus my lack of enthusiasm to clean it! But today my wife introduced me to W4 Express Car Wash! We pulled in and she told me she'd purchased a membership that allows her to come unlimited times a month to get her car cleaned. I WAS ALMOST INSULTED at first since I tend to clean her car more than my own, but also grateful. In my teens and 20's I didn't mind spending several hours washing, vacuuming, Windex'ing, Armor All'ing, shampooing and polishing my car. Nowadays, with life as busy as it has been as of late, even an hour to clean BOTH our cars seems like a real chore! Which is why I am so surprised this place brought the thrill back to washing a car! *** FIRST OFF, other than your monthly membership, most everything is free. THEY provide the drying towels, window cleaner, all purpose cleaner, forced air sprayers to blow out hard to reach places and the strongest sucking vacuums I've ever experienced anywhere. These things could suck the skin off a snake, seriously. Also, I am generally never happy with the tire cleaning ability of automatic washes, but my tires and rims were close to perfect after a run through the wash. More than anything else, THAT surprised me. There are plenty of bays to self vacuum and for now the facility is top end on its functionality. Everything is new so everything works and works VERY WELL!!! Best of all, it's very reasonable. At $30 a month, that averages out to less than $7/week. *** FINAL THOUGHTS Over time, my love for this facility may change. But for now, they have brought the joy back to washing a car. They even have a pull-off area for trucks to clean out their beds before entering the wash zone. Oh, and if you do decide to get a membership, cameras read your license plate and the gate automatically opens without you having to do anything! Not only have they cut down my time and energy to wash my truck & wife's minivan, they also add greatly to my convenience by providing the glass cleaners, towels and free powerful vacuums. Not to mention I can come as many times in a month as I wish! I'm so very impressed... and I'm not the type to be impressed easily. 2020 / 92

They were open when I needed on a Sunday, and are among the few who still offer interior cleaning…read moreinstead of DIY stations. My 19-year-old car looked amazing. Better than 11 years ago; better than after a full detailing (interior and exterior) at twice the cost at the "full service" one we've typically used. No exaggeration: my car looked so good that I almost couldn't go through with selling it. It's tempting to keep this secret to myself, lest they get too busy, but: better outcome, better price, better hours...Thank you!

I went in for an oil change and the technician had a major attitude. once I got home I noticed…read moresomething leaking underneath my car. it turns out that they didn't tighten the bolt. Luckily my mechanic happened to be there working on my generator. He tightened the bolt for me. My mechanic kept repeating, I can't believe that. incompetence.