1. Valvoline Express Care

0

Athens, GA

Valvoline Express Care

3.3 (41 reviews)
Closed • 9:00 am - 7:00 pm

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Response time

20 minutes

Response rate

100%

Services - Valvoline Express Care

Auto bug and sap removal

Handwashing

Valvoline Express Care Photos

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Recommended Reviews - Valvoline Express Care

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Reviews With Photos

Unprofessional!! Took my car through the wash on 02/05/2022. This resulted in my rear view mirror coming completely off! When attempting to speak management and owner Luis he told me their was nothing he could do it about it was loudly speaking over me and had poor communication. I WOULD NEVER TAKE MY CAR HERE at this place of service.

Front dash
Cali M.

I went in this past Sunday for a Super Interior Detailing (the $49 one). I was super excited because my car needed a deep cleaning and the price was right. This detail was suppose to include a deep cleaning of all plastics in the car. My car went through the wash and the detailers (2 high school aged looking boys) only took about 10 minutes on my car, so I already knew something was up. I go out to my car and am so disappointed! It genuinely looked like the only thing that was done was they wiped down my windshield and the main plastics near the radio. I am SO disappointed. I called and luckily I got a refund, which is the only reason I am giving this 2 stars instead of one. I do not recommend!

The pads I used on the interior.

Spoke with the manager the day before about having my car detailed and wash and wax . Was told it would be $90.00 and the price changed to $100.00 which wouldn't of been bad wash and wax missed some spots but the young man recleaned the spots for me . When I made it home I was checking out the inside and noticed alot is spots that should have been cleaned. So instead of driving all the way back to the other side of town. I ended going to auto zone myself and picking up leather cleaners and a mr.clean pad.and had to go back over my car the back to my Escape hadn't been wiped down still had spots in the seats , center console, doors, and above the seat belt on the plastic. Was told it would take 2.5 hours took 3.5 hours . The pictures I'm adding are the pads that I went back over the inside with. The girl who took my car was super sweet, and apologetic. I just wont be going back S. Yuhas

Bianca G.

What a great place! Someone came up and helped me as soon as I pulled up. It took an hour for my car to be finished, but it really needed to be cleaned. They did a great job!

Molly M.

Great car wash! Free vacuum wish drying rags, glass cleaner, all purpose cleaner. This car wash has a lot of options and add-ons for your car. The car washes ranged from $6-$20 I believe. They offered car detailing too. They even had the multicolored foamy soap which is the best part in my opinion!

Ngo O.

I came in with a car I just got. It was in a state BUT these guys took care of me like I came in a Cadillac. I'm so impressed by the friendly service. The smiles. The speed. I'm sure they haven't seen a car in this state before but they handled it like pros. Just fantastic!

They work hard to keep my car all clean!

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9 years ago

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8 months ago

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6 months ago

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3 years ago

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4 years ago

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9 years ago

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9 years ago

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9 years ago

The car was has been great, I also enjoy their vacuums and the towels and sprays that are provided.

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9 years ago

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9 years ago

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6 years ago

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7 years ago

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9 years ago

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9 years ago

Great car wash. Love that they have towels and free vacuum available after and the wash itself does a good job.

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9 years ago

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Ask the Community - Valvoline Express Care

Review Highlights - Valvoline Express Care

“Free vacuum wish drying rags, glass cleaner, all purpose cleaner.”

Mentioned in 2 reviews

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Mavis Tires & Brakes - A big Ass bolt

Mavis Tires & Brakes

(8 reviews)

Broke three TPMS monitors while replacing my tires. Charged me $45 to replace them. I drove home…read moreand the TPMS monitor light would not turn off. I went back the next day and they said they removed the monitors and didn't replace them, just put regular valves on. So, they sent me home with three missing monitors. I'm going to a different shop to get this corrected. I will not be back.

TL;DR - Forgot to…read moreput hubcaps back on - Tire light still on even after 20 miles - Damaged a TPMS sensor and charged us for it - Misquoted - No compensation - Don't go here Where to begin. My wife went in because of a nail in one tire, and we ended up replacing three since the tread was low. I was on the phone with a guy who quoted me $307, saying that included tires, labor, balancing, and disposal, so I approved it. My wife comes home and hands me the receipt: $407. I understand the $307 was a rough estimate, but not $100 off. I added up the receipt myself, including discounts, and before tax it should have been around $319.41, which is about $12 higher from the original quote. Looking closer, I also see an additional $59.99 charge for a TPMS replacement. I asked my wife what happened, and she said they told her, "It fell off when they took the tire off and it was in pieces." I've personally worked as an automotive mechanic for years, done a lot of tire work, and broken my share of TPMS sensors. I have never seen or heard of that happening. I have seen them break during dismounting or bead breaking. Mistakes happen, just replace it and move on. Instead, we were charged for it. On top of all that, they forgot to put the hubcaps back on, and the tire light was still on after driving about 20 miles. That's low-quality service, plain and simple. The next day: I went back myself to get the hubcaps and have the charges explained. I spoke with a very sweet lady at the counter who asked me to wait for the guy from the day before. When he came out, he immediately jumped into the TPMS issue with no greeting, no empathy, just flat. No worries, some people are like that. I first mentioned the hubcaps, which he said he would put back on, then we talked about the tire light. He told me he couldn't get the sensor to connect with the scan tool and that it failed to communicate. My wife later told me he had simply told her to drive it for about 20 minutes and made no mention of that, which seems like a pretty important detail. Then we got back to the TPMS replacement. His story was similar to what my wife was told, except now he said the technicians found the sensor rolling around inside the tire and that it was in pieces. Here's the issue with that explanation. TPMS sensors, especially metal-stemmed ones, are physically bolted to the valve stem. They don't detach without force. They also live inside a sealed, pressurized environment filled with nothing but air. There is nothing inside a tire that would cause a sensor to break apart on its own. If a sensor were somehow loose or fractured before service, the tire light would have come on well before we ever brought the car in. He also claimed it broke where it connects to the stem. That type of failure is far more consistent with damage during tire removal than with spontaneous failure. Corrosion-related failures usually involve air leaks or slow pressure loss, not a sensor suddenly breaking into pieces inside the tire. I pointed out that the sensor was working fine prior to service and that the tire light was not on before we came in. He responded, paraphrasing, "That's because it was still attached. The sensor was working, but it fell off when they took the tire off." So, the sensor worked perfectly until the exact moment the tire was removed, at which point it somehow fell off and broke apart. That explanation simply does not line up. At this point, he was not taking responsibility and showed no apology, not about the sensor, the hubcaps, or the tire light. No compensation was offered. I told him to put the hubcaps back on and get the tire light working. They did, and somehow, magically, the light went off this time. After that, the guy didn't even bother to speak with me again. He was nowhere to be found. The same sweet lady from earlier came out, told me it was done, and apologized, which is exactly what should have happened in the first place. He never gave his name, but he is easy to identify: bald, with a very long beard. My rating is easily a 0. Don't go here unless you are okay with low-quality work and being charged for mistakes made during service.

Turner Automotive

Turner Automotive

(21 reviews)

I had tire issues and had to have them replaced and Brandon who did my tires and brought my car to…read moreme when done was super sweet, friendly and highly knowledgeable. I highly recommend this place, I hope to see Brandon again when I bring my vehicle back for service. Maybe next time I will get to chat with him a little more and leave him a bigger tip. I was tempted to stop back by to chat him up. Also, the prices are great too.

We took my husband's truck for an alignment and a variety of other services totaling over $1700. He…read morewas about to travel for work and wanted to ensure everything would be good for his upcoming trip. Within 500 miles, he had to buy new front end tires (another $600) due to the miscalculation of the alignment. We just bought these tires brand new on March 30th of this year. He also had to pay a different shop to do another, proper alignment, and we've had no issues with the truck since. When he called to tell Turner Tire about it, the woman who answered was very nice and told him to bring the truck in along with the paperwork from the shop that did the second alignment. He did that today and again, she was very nice. However, a man came out to speak with him and basically said too bad. It's the other shop's word against his and he won't do anything about it. So don't go here unless you like wasting money on services and want to buy new tires right after having an alignment. $700 down the drain is an expensive lesson for average people like us.

Valvoline Express Care - auto_detailing - Updated October 2026

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