Called on Monday Morning, Preston arrived on Tuesday - on time professional, precise!! Repaired =…read morecleaned up - informative - GREAT!! Thank you!!

When we contacted this company the person that answered the phone indicated they would come out and…read moreprovide a "free estimate" for any repair that would be needed. I already knew the safety sensors were not working but wasn't sure what the issue might be. The technician arrived and I explained what I had already done to troubleshoot the issue, including installing new sensors. He indicated it was likely the wires or the circuit board inside the opener itself. I asked if he could simply test to see if power was getting to the sensors before running new wires. He connected a new wire to one of the sensors he removed from its bracket and said, yes that's the problem, you need new wires ran from the opener to the sensors. So I asked "what would that charge be?". He indicated he would charge $50 + $175 =$225.00. I opted not to have him run the wires. He then said the charge would then just be $175. He said it was for his "experience and for his time to come to our house". I asked so what was the "free estimate?" By his definition, the "Free Estimate" was simply him showing up, but I needed to pay for his expertise. DO NOT USE THIS COMPANY IF YOU WANT TO GET A FREE ESTIMATE OF THE WORK NECESSARY TO RESOLVE YOUR GARAGE DOOR ISSUE.

Very pleased with the overall service of Tri-Valley Garage Door. Justin and his team did an…read moreexcellent job and did everything in a professional manner. Justin did everything to ensure the job was 100% complete to his and my satisfaction. I say "his" satisfaction as he provided additional work/material to ensure the doors fit perfectly. I highly recommend using Tri-Valley.

I shopped around for a garage door installer and went this a local company. He has been in…read morebusiness for quite a while and therefore trusted him more so than the rest. I ordered a garage door with a certain style of window 'inserts' that match my other windows in my home. He showed up promptly on the day of the install and the installation went good, except that he had to install a basic plain window because the window style I ordered had not yet arrived. He told me as soon as it came in he'd come and swap them out. About three weeks after the install I called to get a status. He said it would be taken care of soon. A few weeks later I called again and left a message, that I was somewhat upset it had not been done and I have not heard from him. I did not get a call-back. It has now been over 2 months since the installation and I am quite certain he has no intention of delivering the product I ordered which is unfortunate since he seems like a nice guy and did a good job installing the door. I actually gave him two stars because he did a good job, he was prompt and seemed like a good guy. I just don't understand why he never delivered my windows.

One of our garage doors was not closing properly. I called Tom and he was able to come with a…read morecouple of hours. He was able to quickly diagnose the problem which was a result of the original installation. He then developed a solution and we are in good shape after an hour. Tom was profesional, thorough, a good communicator and does quality work. Highly recommend.

Tom did an excellent job fixing a garage door cable at our property in Oakland today. He was…read moreprompt, professional, and very easy to work with. He knew exactly what needed to be done and got the door working properly again without any hassle. Really appreciated his honesty, efficiency, and friendly attitude. I'd gladly recommend Tom to anyone looking for a dependable garage door repairman.

They were able to come out and replace broken torsion spring the same day. Very professional and…read morethey had the best price among the few places I called. Cody identified few other parts that broke due to the spring breaking and while it was all apart recommended replacing few bearings and rollers so I don't have issues for the next 10+ years. I could have done it myself but wouldn't have caught all the other worn down parts myself. Glad I called them.

From the owner: When you need a repair or installation on your garage door we are committed to delivering premier…read morecustomer service that is second to none. It is our highest priority to get the job done right the first time on every assignment for the best and most affordable price.

A car drove into our beloved wooden garage door. Avi came out within an hour, removed the old door…read moreso we could get our car out, and then boarded it up. The new door is even more beautiful than the old one! The installers and the painter were kind, helpful, and tidy and finished in one day. Lastly, and most importantly, Avi's expertise helped make the insurance claim process practically seamless. Highly recommended!!

We had a garage door issue and Gil's was the 3rd garage door company that we talked to. Garage…read moredoor company #1 sent a rep that was very pushy and super sketch. He also wanted $600 to lower the door prior to assessing and quoting on recommended repairs. Garage door company #2 sent a rep that was still very aggressive, but at least they were able to get the door in a somewhat functional condition (door rollers back on the rails, cabling back on the drums, spring tension redone) for $200. It was functioning in manual mode, but in automatic, the door would stop 2/3s of the way down and go back up. Company #2 incorrectly diagnosed the problem as an internal issue with the limits on the door opener. They also wouldn't give a straight quote or a recommendation on what to fix. It was more of an a la carte - if you want to replace the springs, $699; cables + drums + springs ($1529); garage door opener $2500+. This would be like going to a car mechanic for squeaky brakes and getting menu pricing of replacing each part of your car. I digress... here's the actual review: Because of the first two companies, I was ready for more shenanigans from Gil's. However, the representative that arrived was a breath of fresh air. Avi examined the area and gave us his assessment. The door was balanced and no visible issues with any of the parts. The Chamberlain wall mount unit was unlikely to be the issue as they are fairly robust units and probably just needed reprogramming. I told him I wanted to try and reprogram it myself and asked for a quote on a replacement in case it was an opener issue. Avi was extremely professional, honest, and taught us a little about the mechanics of the door opening system. Even though we were able to resolve the problem, I would definitely go with Gil's for any major repair. After seeing all three repairmen, I took some time on the weekend to see if there was anything I could adjust. I noticed the rail was two separate pieces of metal and that they weren't aligned perfectly with each other. I used an adjustable wrench to bend the rails a little to fix that. I also added some lubricant to the rails and cleaned the safety sensors as well. Garage door is working like a charm now.

Our spring snapped on our garage door. Tyler came out on a timely manner as scheduled. He…read morereviewed the situation and let me know what needed to be done, when it could be completed per unique heavy garage doors and gave me a quote on price. Booked it and it was done according to the planned timing and done professionally and to our satisfaction. I would certainly recommend Tyler. Thank you Tyler 110%

Sadly, the tech (Eli Nunes-Taylor) they sent to my house this time to look at the work done two…read moremonths ago, said I'd need over $500 in repairs to wheels and lubrication, etc. Mind you, I just had this company install a new motor two months ago. This felt like the worst case of upselling and b.s. I had such a great experience with Jean-Paul and with the staff in booking appointments. But this round was an entirely different experience and I felt taken advantage of. I can no longer recommend this company.

Leon was very responsive. He was Professional and knowledgeable. He arrived on time. My…read moregarage door was rattling due to a loose chain. He did an inspection. He explained the problem and walked me through the necessary repairs. Leon provided top-notch service. And the price was very reasonable. I will Definitely call again when needed.

If you need a new garage door installed or having issue with your current garage door, I highly…read morerecommend R&S Overhead Garage Door Inc in San Leandro. Elian our technician provided excellent customer service! In general they have great technicians. From the moment you call them the receptionist is able to let you know how soon someone can come out. They provide honest and exceptional service at a reasonable price. About eight months ago I had issues with my garage door just conking out. I called R&S and Elian came out the same day to assess my garage door situation. Apparently the link had just broken and needed to be replaced. However, our great technician Elian let us know that the garage door is towards the end of its life and probably within the next year or so, will need to be replaced. Well today was the day we got the garage door replaced with a new LiftMaster garage door opener. Elian returned with a great attitude and enthusiasm about helping us set up our new high-end LiftMaster garage door opener for the new year. Elian let us know it would take about two hours to install. He finished in a lil over an hour. After the garage door was installed Elian let me know how to work it and step-by-step instructions on all its features. He also installed a keypad to open up your garage door from the outside not using a remote. He also reminded me that R&S provides 24/7 emergency services in case you need assistance at any time day or night. All in all, I can't say enough good things about R&S Overhead and Elian their technician. Both were great and I can't recommend them enough.

Amazing service! When our garage door wouldn't close, I attempted to fix it myself (HAHAHA). To…read moregive myself credit, I did figure out how to fix the error message and locate the real issue. But when I attempted to explain it to someone, they told me it was time to call a repairman. One quick search and Best & Local came up first...and with the best reviews. I called around 2PM and they were at our house by 5PM. They even called twice with updates on the ETA which was great. It took ~30 minutes for them to fix the issue. The friendly service was icing on the cake. I would highly recommend them for any garage services!

Called at 11, tech was here at 1:30. Needed to replace the 25 year old opener. Offered a…read more"regular" or an upgrade with a lifetime warranty. I took the upgrade. Install took about 1 1/2 hours. New opener. belt, rail, etc. Great service.

This review will actually cover two services from Certified. The first one was about a year ago…read morewhen our opener died. They replaced the motor, suggested considering a new door, but we just went with the new mother. Al did the install and it went really well. Fast forward a year later, the door itself (which is wooden) was starting to rot out. The motor install went so well that I called them again. Cong just replaced the door in about 6 hours and we finally have a completely new set up that's quiet and will hopefully last for some time to come. Cong took his time, and was careful and methodical, which I really appreciate. He made sure to grab me during key points of the installation to make decisions on exactly where I wanted things to be placed. Joseph organized both services and everything was done over calls or text messages. So glad to find company with good people at fair pricing.

I had a great experience with Certified Garage Doors. They removed my old garage door and installed…read morea brand-new one, and the whole process was smooth and professional. They showed up on time, worked cleanly, and explained everything clearly. The new garage door looks great and works perfectly. I highly recommend Certified Garage Doors for anyone who needs garage door replacement or repair.

I had an issue with my door; they were very kind and responsible, and were always willing to help…read moreme. I recommend them without hesitation

I requested service for a broken garage door spring, assuming it was a standard item. Matt arrived…read morepromptly at the time I booked. He was friendly and knowledgeable, and he was surprised to see my garage door and spring was not standard. He promised to get me a quote that day, and when the supplier didn't get back to him in time, he called to check in and let me know he was still working on it. The next day Matt escalated the job to Ammar, who brought a variety of rarely-needed springs to the service call and he was able to complete the job. He explained exactly what it was about my door that was so unusual (the previous owner had installed an exceptionally heavy door for such a narrow space) and made me feel completely satisfied that I really did require the heavier spring. Here's the best part: after he replaced the broken spring, he noted that the rollers were getting pretty worn and that the existing garage door motor was not optimal for such a heavy door, but instead of trying to pressure me into roller replacements or a new motor, he told me how to keep the rollers lubricated to prolong their life as much as possible and said there was no problem to keep using the current motor but just to be aware it probably wouldn't last as long as we might expect. Bottom line: these guys are honest, knowledgeable, dependable, and they're not going to give you a hard sell. Because of all that, I will definitely call them again when I need garage door work again.