Absolute disappointment …read more I trusted this shop based on past experiences because they used to be helpful. We are not just returning customers. We have used them several times over the years and have referred many people to them. I sent my child there for a second opinion after he was sandwiched in an accident, and needed a second opinion because the first shop couldn't find parts. I made an appt last week and explained the situation and that this was a second opinion and we needed also help finding parts. Steve told us to come back today, so we did. My son went in, Steve completely forgot the purpose of the visit, started questioning my son, then my son told me "the manager guy is angry and calling you" I said ok. Steve calls me, I re explain the situation, he says "your son says he doesn't plan to fix the car" (all while having a rude tone with me). I let him know that obviously we will be fixing it-- that's why we are bringing it to the body shop, to which "Steve" replied, "I'm not doing an inspection for free." I calmly asked (in my raspy voice because I'm sick), "How much would you like me to pay for the inspection?" He immediately snapped, "I can sense a tone in your voice so I'm not doing the inspection because of your attitude," and proceeded to yell at me (with my son standing in front of him) so I hung up. I am currently recovering from pneumonia, so no, I don't have a chipper, lady-like voice right now. The fact that he chose to yell at me in front of my child over "tone" is completely unacceptable and unprofessional. To be treated this way as a loyal, repeat customer who has supported and referred business to this shop is beyond disrespectful. It is also worth noting that the only person who replies to negative reviews appears to be the very individual I am describing here, which makes this experience even more concerning. I will not be returning. If you value being spoken to with basic respect, I suggest you take your business elsewhere. I will also be filing a complaint with the BBB.. And all the recommendations I made for them with my community, I'm retracting. Never again.

I was there to get an estimate to fix the rusted rocker panels on my 2013 Ford Fusion, they gave me…read morean estimate that I considered was too much to invest in my 11 year old car so I decided not to fix it there, one week later they sent me a letter asking to call them back to negotiate a better deal, I did and we agreed to a better deal and a date to drop my car off in two more weeks. Three days before the date we set up over the phone I called them to ask what time they opened to drop my car off, they told me 8am, I told them I will be there at 8 am that date and they say that was ok. Well when I get there to drop my car off they couldn't remember who I was or what car I was dropping off, finally they look into the computer after I reminded them about our past calls and printed out my estimate, but guess what? they simply told me they never put me on schedule after I took a couple days off off work and arrange to have a friend to drive me to work. They offered to take me in next week but the owner I suppose, the guy in the wheelchair didn't even apologized about their unprofessional customer service and the hassle they caused me, I even felt his attitude kind of rude yelling from the other room but never came out to speak to me directly, I don't know if this is the way they treat everyone or it was because I am a Hispanic person with an accent but I will definitely never recommend this body shop to anybody.

These guys did a great job on my Audi Q5. They informed me every step of the way about what they…read morewere doing and even took the extra time to detail my car upon completion. It was an insurance claim but I will go back for work that we wanted to do on another car. Thank you!

So I was at the bf's house last week and we had a little boo-boo. I am as shocked as you are that…read moresaid little boo-boo was not my fault. My poor little Ford Focus was parked innocently in the driveway (like ALWAYS) and he backed his ginormous truck into my side view mirror.... obviously, truck vs side view mirror = truck wins. I came outside to find my poor little busted mirror hanging off the car. Not wanting to drive back to Chi with a dangling mirror, I drove down the road to Fleury's to find out if they could fix it quickly. And fix it fast, they did my friends. Jim is super nice. He did a quick inspection of the damage and made a call to find out if he could get a new mirror for me that day. He quickly found a part in stock, and told me that if I came back that afternoon they'd be happy to fix it for me while I waited. The price was completely fair and he assured me the wait would only be ~30 minutes. Cut to 2pm when I returned to Fleury's to have them actually fix everything. I sat in their extremely comfortable waiting area that has a TV and a ton of magazines (Woohoo! Is that an Us Weekly that I see?! Happy camper!). I wasn't even past "Who Wore It Best" when Jim ducked back inside to tell me everything was fixed. 20 minute wait at most. Long story short, I had busted side mirror and Fleury's fixed it quickly, at a fair price, and they did great work. I would go there again but *hopefully* I won't have to!!!!

I had a very big ding in my driver side door, likely from another person opening their door like a…read moremaniac into mine. Other places quoted me over a thousand dollars and also told me that it could not be fixed via the paintless dent repair method. I stopped into Fluery's for their opinion - long story short - they fixed it via the paintless dent repair method and was very cheap! I would high recommend Fleury!!!

Tim and his team took my wife's 2025 Honda Civic in for hail damage and did a superb job. Their…read moreattention to detail was fantastic. It shows that everyone there has a ton of pride in the work they do. I kept it local and so glad I did. I highly recommend Lynch Auto Body, not for just the work they do, but also how they treat you. The car was very beat up and it looks like it just came off the lot.

reckless and fictitious review? That is where you are false Tim. I have our conversation recorded,…read morewhere you admitted to leaving my car unlocked And were unapologetic. Copy and paste the link to hear your first story. Do you need a reminder of our conversation on 1/6/25, where the story changed? I have that audio. https://www.facebook.com/share/14kzKs9Ew4/?mibextid=wwXIfr I had to have my insurance company follow up with you to see if my car was complete. As you can see from the texts, that was on 1/6/25. I picked up my car on 1/6/25. Your statement about "not releasing" my car due to me not paying is false. I was in an insurance covered rental car. Do you really think they are going to continue to pay for my rental knowing my car is complete? Not once did I deny to pay my bill, which was only my deductible, mind you. You stated you couldn't waive the deductible because that's illegal. I never asked you to waive it. Also, where did you get the information that I had auto body work done and didn't return to that shop? Because that is also false. This is my first claim. I've had the same insurance company since 2012. Should I contact my insurance company and get my claim information/history? And you saying I tried to take advantage of a small business? Far from, again, I chose your business because of the number of years you have been in service. I chose to shop local and support a small business. I will not let you bully me or defame my character because I simply posted my experience with your business. If you don't want a negative review, treat your customers better. As you can also see from attached pics, Tim likes to private message his customers and name call.

When the other 4 places I stopped by that day to see about fender rust repair on my 2015 2500HD i…read morewas told they don't do rust repair. Going home I just happen to pass Premier so i stopped in. Owner was in and he said he would take a look. We talked for a couple minutes and felt really comfortable. He wrote up a quote ata a great price and after comming back from FT.Bragg i was able to get my truck in. Great work on both sides and even a rust patch he took care of on the pack of my truck. Paint blending is spot on. All work done with in 2 days. I definitely know who to go to for future body work. Great people and great family business.

Another vehicle hit the rear end of my car, causing paint damage and some damage around one of the…read morewheels. As I started getting quotes from other body shops, each one would provide quotes on the high side and told me that they would be unable to match my car's paint color. When I took my car to Premier Body & Paint for a quote, they were extremely professional and friendly. They gave me a fair price, and one of the first things they told me (before I could even ask) was that they would be able to match the paint. When I got my car back, it looked like new, and the paint perfectly matched. It was almost as if the car accident never happened. I am delighted with the work they did. Highly recommend.

I couldn't be happier with this shop. I have an auto background (my family owned a dealership), so…read moreI know what I am looking at. The shop is always clean. That is not easy for a body shop. Justin the manager was helpful, worked with me, and resolved my damage and the other work I wanted done to my Jeep. The Jeep was returned to me with a great color match (the door was replaced) and that is not easy for a red vehicle. Red has the most color pigment of any color, and the most difficult to match - on an older Jeep too. Julie at the front desk was helpful too. For me this is where I will bring any of our vehicles for any body related work in the future. Thank You for a job well done!!

Perfection Auto Body went above and beyond in every way! I was vacationing nearby when an incident…read moreoccurred requiring repair, and Perfection was able to get it fixed quickly so it was ready before I headed back to Chicagoland. Justin and Julie were super nice, professional, and my car was returned to me washed, vacuumed, and clean! I was so impressed! I might even just make the 1.5 hr trip north the next time I need work done!

We just picked up our car and it looks like nothing ever happened. Not only that but Knucklehead,…read morethe dog, does awesome tricks. Good guys who finished two days early. Couldn't be happier.

I was very satisfied with the repair service I received from Lucky B's. They did the job on time…read moreas promised and the quality of the work was first class. There were no unexpected costs and the loaner was clean and very adequate. I would not hesitate to recommend Lucky B's to anyone based on my experience.

Geneva Auto Body is fantastic! I have gone to them twice for body repair after accidents. They are…read moregreat at answering questions, working with your insurance and standing by their work. They go above and beyond. Highly recommend!

Geneva auto body is a very helpful business and quote friendly. You walk in to a nice cool place…read morewith bottles of water and free WiFi. A welcoming atmosphere to help you in need. My Fiancé and I were on our way home from Chicago to MN and our cat was having issues. They took the time to help us in need and didn't charge a dime. Thanks everyone who helped in the auto shop.