I've been coming here for years for my cleanings and maintenance. Love the staff, they're always so…read morefriendly and kind. I like that it's a smaller office-setting too, it feels cozy and welcoming. The quality of my cleanings are great too, never feels rushed. They're thorough and gentle.

Dr. Bala and her staff are excellent - I'm extremely pleased with the quality of care &…read moreprofessionalism, as well as kind & helpfulness of the whole team. I highly recommend them!

I had a very disappointing experience with Mod Squad Dental regarding charges that were never…read moredisclosed in advance. As a new patient, I relied on the office to verify my insurance benefits and provide an estimate of my financial responsibility before treatment. I went for a routine regular teeth cleaning, which is 100% covered under preventive care (in and out of network). Afterward, I received an unexpected bill for a service I did not request or approve. The office manager, Beth, repeatedly insisted that the charge was a "copay." Preventive care has no copay, and even if it did, it would be a clearly defined amount like $50 or $100 --not a made-up charge or random dollar figure. When I asked for documentation that they had confirmed coverage with my insurance PRIOR to my visit, Beth said they were too busy and cited HIPAA as the reason they could not provide a recording. I did not request a recording; I simply asked for proof that the call had been made in advance, which they were unable to provide. All I received was a screenshot of call that was made to my insurance company on Feb 17, 2026, which is 3 months AFTER my visit and it was their attempt to get my insurance cover the unapproved charge that's not related to my regular cleaning. My insurance also confirmed they had no record of any call from the office prior to my visit. The office's explanations were inconsistent, initially claiming they had contacted my insurance, then later stating they don't have time to call every patient's insurance to confirm coverage. They also claimed they don't have access to the fee schedule because they are out of network, but my insurance confirmed that this information is available on their website and would have been provided if the office had actually called. The conversation grew increasingly agitated, with Beth repeatedly insisting she was too busy, and ultimately ended with her hanging up on me without any effort to find a constructive solution. I'm not sure why I should be penalized for their staffing or time constraints. As a patient, I have no way of knowing procedure codes or coverage details. That's the dentist office's responsibility to avoid issues like this one. In my 20+ years of seeing dentists or doctors across the U.S., I have never received an unauthorized or undisclosed healthcare bill. Transparency and informed consent are basic expectations in any business, and unfortunately, Mod Squad Dental failed to meet that simple standard. Based on this experience, I cannot trust this office and would not recommend them. It's clear from prior reviews that I am not the only patient facing this issue.

If you want the TLDR version, avoid this business because the billing department is horrible. They…read moremisrepresent the out-of-pocket price of services and are unapologetic about it. I was billed an additional $1800 (out of pocket) two months after services were rendered. I would recommend going to a business that is more upfront about what you're actually going to pay. I made my initial appointment for a check up on July 30th. I provided my insurance information during that appointment. Nobody made any issue of my having humana insurance. They just said "yes we accept that". On July 30th I was quoted roughly $1100 out of pocket expense which needed to be paid directly to mod squad dental to fill 4 cavities and do a deep cleaning. I agreed to this pricing and scheduled the services. The appointments were made for 09/22 and 10/06. At the end of my second visit on 10/06 they told me the out of pocket was actually $831.00 great. I paid it happily. Early December, I received a bill stating I owe mod squad dental $1858.00. I had already made an appointment to repair a filling which was too thick so while I was there, I asked them what the $1800 was regarding and the receptionist told me it "well, it's because you have Humana insurance". Ok, what does that mean? She then clarified it's because they're not in network. To be clear, my insurance pays the exact same for in network coverage as it does for out of network coverage. I'm thinking to myself, you knew you were out of network when you gave my good faith estimate. So, what would that have to do with anything? I told her that's a substantial difference and she said she'd speak to Beth the billing person. After my visit I spoke with Beth, the billing person at Mod squad and she basically reiterated that my insurance didn't cover as much as they thought. She didn't offer any other explanations and didn't really seem interested in doing so. I asked for itemized versions of my bill and explanations of what the codes referred to which she provided. I asked where my payment of $831 was reflected and never got an answer. I asked for a copy of my initial estimate and never got an answer. (I threw mine out after the $831 was paid). I disputed the bill with Humana insurance and filed a claim with the California Department of insurance. My dispute was dismissed and I was told by both parties that the billing was much higher than standard rates. I received my estimate from mod squad dental in July and had made my decision to go forward with treatment based on the estimate that was given. Mod squad dental had MONTHS to figure out their estimate was short. They did not turn in a bill to Humana insurance until all services were rendered (after my last visit on 10/6). It's not my fault that they didn't check in with the insurance carrier for 3 months. If I make an appointment with an imaging center they tentatively schedule it pending my insurances approval. Same with my allergist and ENT. Nobody does anything without approval. However, I see a dentist and I get stuck with a bill that's 300% higher than my initial estimate? Absurd I don't have any problem with mod squad dental charging whatever they want for services. That's fine. But if you do this for a living, you know roughly what insurance pays and you know if you've had issues with a specific carrier that you need to tell a client that ahead of time. If you don't want to deal with insurance, cool! Just SAY that. Don't act like it's all good and then just send a bill for 300% more after all is said and done. And to be clear, the issue isn't that they're out of network. As I stated, my insurance pays the exact same amount for in network as out of network. The issue is that they bill above standard rates. This was reiterated by a representative from the California Department of Insurance. This isn't a case of Humana just being hard to deal with or denying coverage. And considering the receptionist's response of "oh it's because you have Humana" when I asked about the extra fees, they are WELL AWARE of the pricing being out of line and they should have told me that before showing me an estimate that reflected a third of what the actual price was. There's a million ways this could have been handled and just sending a bill for 300% of the initial agreed upon price is not one of them. it deserved a phone call or at least an email saying "hey, sorry I was wrong, can we work something out?". I would have absolutely paid the difference to meet the original estimated price. But I am not paying 300% more. I have no intention of paying this bill. I will file a complaint with the department of consumer affairs and the dental board of California and If they can't help me I guess I will have to pay a collections agency because I am not paying this business. Being totally honest, if the estimate had gone up 20%? 30%? I wouldn't have had any issue with it. 300% is completely ABSURD.

The office staff are helpful and knowledgeable. The hygienist and dental techs are friendly and do…read moregreat work. The dentists seem up to date on current treatment and are also very knowledgeable and good at explaining treatment.

They will NO LONGER accept/be contracted with Delta Dental as of 2027. This means you have to pay…read morefor the visit since delta dental will ONLY send you the check. More out of pocket expenses as well!! Unfortunate to have to find a new dentist as we do like all the hygienists.

I cannot recommend Dr. Santoro highly enough. Going to the dentist has always been a source of…read moreanxiety for me, but she has completely changed my experience. From the moment you meet her, she is calm, compassionate, and incredibly understanding. She is so knowledgeable and explains everything so clearly. She takes the time to answer questions, discuss options, and makes sure I feel comfortable and informed every step of the way. Her expertise along with her phenomenal staff gives me tremendous peace of mind. If you're looking for a dentist who combines exceptional skill with genuine kindness and empathy, Dr. Santoro is truly outstanding.

Dr. Santoro and team take great care of us. We enjoy seeing our dentist! Bonus too for the…read moreconsistently great support in navigating our insurance coverage.

I've been a client at Dr. Cho's office for 8 years, and I've always had a wonderful experience!…read moreEveryone is so friendly, welcoming, and professional, especially Lorena and Joanna. Lorena always greets clients with a big smile, and Joanna is the best hygienist I've ever had--she's gentle, knowledgeable, and always explains everything clearly and patiently. Dr. Cho is also wonderful and very helpful with all of my treatments. I truly appreciate the entire team and highly recommend Dr. Cho's office! 100% recommended!

I've been going to Dr. Cho for many years, and I can't say enough about how professional and…read moreknowledgeable he is in the field of dentistry. He has done amazing work on my teeth, especially when it comes to any surgical procedures I've needed. Dr. Cho is by far one of the best dentists in Scripps Poway. Sara, Dr. Cho's dental hygienist, is incredibly sweet and very knowledgeable at what she does. From the front desk receptionist to the doctor himself, the entire team makes it a great place to go if you need a good dentist. I highly recommend Dr. Cho.

On February 3, 2026, I had a tooth extraction performed by Dr. Kelly J. Hwang, DDS at Sabre…read moreSprings. The tooth was described to me as large, cracked, and presented as an emergency requiring immediate extraction. I trusted this recommendation and proceeded with treatment. In hindsight, I felt pressured to move forward urgently and later questioned whether immediate extraction was necessary. Following the extraction, I experienced significant and persistent pain that felt more severe than expected. I was instructed to take ibuprofen for pain control. After taking it as directed, I developed severe burning stomach pain and gastrointestinal distress, including symptoms consistent with gastritis and diarrhea. The pain interfered with my ability to eat, sleep, and recover. When I contacted the office and explained the medication was causing serious stomach distress, I was told to continue taking ibuprofen and was told that these types of reactions do not occur. This response was concerning because gastrointestinal irritation, including stomach pain and diarrhea, are recognized potential side effects of ibuprofen. I felt dismissed and unsafe because my physical symptoms were not acknowledged, and I was not provided alternative pain management guidance. Because my pain continued and felt abnormal, I returned to the office for follow-up care. I was physically exhausted, emotionally distressed, and frightened something was wrong with my healing. During the visit, I was informed that food was present in the extraction socket. The provider rinsed the socket and mentioned antibiotics might be prescribed. I attempted to explain the severity of my pain and asked questions about possible complications. When I referenced information I had researched to understand my symptoms, I was told my information was incorrect. I explained that I did not have a primary dentist for follow-up care and was seeking help because I did not know where else to go. I was told that this was not the office's problem, which made me feel abandoned while experiencing post-surgical pain. The interaction escalated when multiple staff members became involved simultaneously. Their tone and presence felt overwhelming and intimidating while I was already in pain and emotionally distressed. I felt outnumbered, unheard, and increasingly anxious. I was then asked to leave the office. Being asked to leave while still in severe pain and without guidance was frightening and upsetting. I left feeling physically unwell, emotionally shaken, and unsure how to safely care for a surgical wound without professional support. I left the appointment without receiving: * Clear post-operative instructions * A confirmed treatment plan * Prescribed medication that had been mentioned * Guidance for managing ongoing pain * Follow-up care or referral instructions * Alternative pain management after reporting medication side effects I am concerned that dismissing a patient reporting post-surgical complications, medication intolerance, and unresolved pain without providing discharge instructions or continuity of care places patients at risk. I respectfully request a review of whether appropriate standards of care, patient communication, medication counseling, and follow-up obligations were met.

Beware of this place. I wouldn't ever go back to this place again. I am still suffering after a…read moreyear later. Walking around with same gloves on and opening your mouth with said gloves and now I've got a fungus or a virus or something else that seeming can't be cured or takes forever while I'm suffering

1/9/2026 visit:…read more Bliss Dental Arts is the cleanest and most advanced dental office I have ever been to. From the moment you walk in, it feels like a spa. Jaime, the dental assistant, is super nice and very responsive. Joanna is the best hygienist I've ever had--gentle, detailed, and thorough. Dr. Shervin is kind, gentle, and takes the time to answer all questions. I'm usually scared of going to the dentist, but this place makes me feel very comfortable. 5/7/2026 visit: Another great visit at Bliss Dental Arts today! My cleaning with Priscilla, their new hygienist, was awesome! She was super thorough, gentle, and even took extra care with my coffee and tea stains. Dr. Shervin and Jaime were so kind and welcoming, like always. I also love that they use a handheld X-ray--way more comfortable than the traditional kind, and a lot less radiation. This office is clean, advanced, and you can tell they really care about their patients. Highly recommend!

I had an excellent experience at this dental clinic. The clinic itself is pristine and spotless,…read moreand the entire staff is incredibly efficient, caring, and attentive. I've rarely encountered receptionists who are this responsive and efficient, and this place truly stands out. Throughout my procedure, the staff continued to check on me to make sure I was comfortable and warm. Dr. Shervin was gentle, patient, and explained everything very thoroughly. Even when I forgot something and asked the same questions again, he was always kind and willing to explain it again without making me feel rushed. I also really appreciated how thoughtful and detailed the post-op instructions were. It's clear that they genuinely care about their patients' experience and recovery. I would definitely recommend this clinic

I highly recommend Dr. Joe N.T. Nguyen. I've been coming here for my annual cleanings for the past…read morecouple of years, and I've always had a great experience. What I appreciate most is that not only do they provide excellent care, but they never try to sell me anything unnecessary. People at this dental office feel honest and trustworthy, and I really value that.

Everything about this place is 5 stars. The staff is knowledgeable, friendly and helpful. All of…read morethe doctors are the same. I would highly recommend this place to anyone looking for an excellent Dentist.

I can't say enough great things about Dr. Tina Beck-Mayo and her entire team. From the moment you…read morewalk in, you're greeted by Monique, who is truly one of the warmest and most welcoming people I've ever encountered in any office. I've always had a real fear of going to the dentist, but Dr. Beck-Mayo and her staff completely changed that for me. They are incredibly attentive, gentle, and genuinely make you feel at ease. I've never experienced dental work where I didn't feel the numbing shots--Dr. Beck-Mayo is that skilled. I recently had oral surgery that I was honestly dreading, and it turned out to be one of the most painless and comforting experiences I've ever had. The level of care doesn't stop there, the follow-up has been just as impressive. From checking the healing process and removing stitches to clearly communicating next steps and scheduling, everything is handled with such thoughtfulness and professionalism. What really stands out is how much they truly care about their patients. They carefully document progress with photos and X-rays and keep my general dentist informed every step of the way. If you're looking for a periodontist in the San Diego area, I highly recommend Dr. Beck-Mayo. She and her team have completely changed my perspective on dental care--to the point where I wish she could be my regular dentist!

From staff to Dr Beck, everyone was very kind and welcoming. Very efficient office setting. Clear…read moreand detailed in all procedures and discussion. Mary V

Thorough and efficient dentistry. Very reasonable prices and great service. The staff is very…read morefriendly and helpful.

I enjoy coming here best teeth cleaning also they are nice and don't push unnecessary dental…read moretreatment on you.