1. Ziena Boutique

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Edwardsville, IL

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Ziena Boutique

5.0 (2 reviews)
Open • 10:00 am - 5:00 pm

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Elliott Fine Jewelers

Elliott Fine Jewelers

4.3(6 reviews)
0.8 mi

I cannot begin to tell you how much I enjoy doing business with this family owned business. The…read moreowner of the shop is always friendly, most helpful, and will spend all the time in the world with you, if need be. Also his son, Christian, I cannot say enough good things about him. He truly went over the top for me when I wanted something custom made. He is one of the kindest people I have met - can't say enough good things about him. I highly recommend this family owned business and I hope that you will patronize them and have the same wonderful shopping experience that I received. Kudos to the Elliotts.

I visited Elliott Jewelers many times for work on my jewelry prior to the time the current owner,…read moreDoug, took over the business. I can't say enough good things about the elder Mr Elliott who is now retired. Once Doug became the owner, I continued to bring jewelry in for repair and bought four bracelets and three pair of earrings in about a two year span of time. Overall, I was satisfied. However, I then had to have several of my rings sized, and when I picked up the rings, the gold band was made so thin, the rings are no longer strong enough for daily wear. That highly annoyed me, and I should have complained, but I never want to cause a problem, so I just planned on taking them somewhere else at a later date for repair. The final straw was when my husband's wedding ring lost a diamond and the band had bent out of shape slightly over time. Doug charged us $369 for a tiny diamond that we later found out from another jeweler was a $25 stone. Ouch! What a rip off! In addition, Doug left the gold so thin, after my husband wore his ring ONCE the thin gold twisted completely out of shape and is completely unwearable. In addition, we had paid extra for some etching to be done that was originally on the ring but had worn off. He didn't put any etching on the ring even though we paid for it. So basically we paid him close to $400 to repair and resize a ring and are left with a piece of junk gold that can't be worn or used for anything. I'm extremely upset about all of that, not to mention the sentimental value of my husband's wedding ring which he can no longer wear, 30 years into our marriage. I would give the Elliott's a chance to fit it and make it right, but my husband is so upset he doesn't want to contact them. If they cared even a tiny bit, they never would have done such a horrendous job on the ring in the first place. My advice is to go ANYWHERE else.

Ziena Boutique - womenscloth - Updated November 2026

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