I want to write about how, after 2 1/2 years and 6 mechanics later, B&W Automotive Repair, located…read moreat 228 Gold Rush Road, Lexington, KY, was finally able to solve the problem with my older 2003 Chevy Astro Van. The Mass Air Flow Code had been on since I bought the van 2 1/2 years ago. After countless visits and numerous parts replacements by other auto repair shops, the team at B&W Automotive Repair meticulously diagnosed the issue, discovering a wiring problem with the mass air flow sensor that had eluded previous mechanics. B&W's persistence not only restored my van's performance but also gave me newfound confidence in its reliability. Now, I can finally enjoy driving and road-tripping without worrying about it unexpectedly breaking down. Thanks to B&W Automotive Repair, my Chevy Astro Van runs smoother than ever, and I feel grateful for their expertise and dedication. And above all, they charged a reasonable price to find the problem. Thanks Angie Clemons

I've been using B&W off and on for maybe 15 years. A reliable multi-generational repair business.read more

These guys seriously went above and beyond to try to get me back on the road. I lost my…read moretransmission on the way from Virginia to Colorado. Everything is electronically controlled, and they kept at it, and reloaded the software, I don't even know how many times. I would definitely recommend Stuttgart Motors for Land Rover repairs. - Although, given how much grief my vehicle gave them, they might not appreciate me recommending them.

Just Go to the dealership! This place use to be good 15 years ago. So many issues. After…read morespending $5000, my a/c still doesn't work, they broke my windshield, missing parts, said they need 2 days to do repairs - 6 days later and plus another day to fix my a/c - still broken. The counter guy Ryan has no clue what he's doing and wants to fight and slam his counter window. If you have to go, talk only to Sean the owner and pray! I'm now going to the dealership to get their work evaluate and my a/c working.

Thayer and his team are the best in town when it comes to diagnosing your vehicle problems,…read morereplacing an engine- which was a complicated job that they performed on our Honda SUV, and performing oil changes and regular car maintenance. They are professional, honest, trustworthy, and committed to what they do. Cole kept my husband and me informed of every detail of the engine replacement despite its complexity, and they delivered the service on the promised date. That is excellence right there!!! We have not had any rattling noise or other issues since then. We are so blessed to have known Thayer's shop, where we are assured that our vehicles are in good hands. We highly recommend Auto Alternative Service in Nicholasville for your vehicle needs. You will be treated with kindness and respect.

I was referred here by a friend and have never had reason to regret that advice. Thayer runs a…read moregreat shop and Nathan has been there for ages and does a great job. Very knowledgeable and value for money. They have handled oil changes, brake jobs, suspension and tire realignment, and scheduled maintenance like timing chains, keeping me aware of what will need to be taken care of to keep my ride running reliably.

Great value & worked me in last minute!!…read more I live in Michigan but I was in the area working this week when my brakes went out i called up and they were so incredibly nice when I explained my situation: I needed my car fixed ASAP to get home. I found a nearby Air BnB (Michelle's Tiny House 1.5mi away, HIGHLY recommend!!) and getting it sorted and all for a thankfully affordable price, thank you!!!

I went to this repair shop just yesterday to have my front end looked at because they came highly…read morerecommended. I was having a rattling noise coming from the front end of the undercarriage of my car. After 2 hours they told me the oil pan shroud was loose because of a cross-threaded bolt. The counter lady told me if I was still hearing this noise to bring it back. As soon as I drove out of their parking lot I heard the same noise. I called the shop and the same counter lady told me to bring it back in. Ask me when I could. I told her the following day So the following day I go back and a Hispanic man, I assume the owner was working the desk. I explained I was returning for the same problem as the day before. He said they didn't work on anything other than brakes, etc. I then ask why they ask me to return if that was the case. He fumbled with his words and then said they didn't charge me the day before. As to imply they were doing me a favor. I told him I offered to pay for their time, but the counter lady told me that was okay... I ask why they didn't work on that type of problem if they asked me to come back. Again he fumbled his words and slid my car keys back to me on the desk. And said he couldn't do anything for me. I then told him I would write this review and reflect on his unprofessional attitude. He seemed not to care! Steer clear of this pace! They are deceptively nice! But some Shenanigans are going on here. It's too bad because they came highly recommended. The business owner ruined his good reputation with me in a matter of a few minutes.

I drive a Toyota Prius with 210,000 miles on it. For almost the entire time we've owned this car,…read moreI've taken it to dealerships to have it serviced because I didn't think non-Toyota-employed mechanics would have the necessary expertise to fix this technologically complex car. Turns out - at least when it comes to Twisted Wrench - I was completely wrong! When the dealership charged me an arm and a leg to replace the wrong wheel bearing and then wanted to charge me the other arm and leg to change the right one, I gave Twisted Wrench a try out of desperation. I don't remember exactly what the difference was, but I'm pretty sure they charged me about half of what the dealership made me pay. Since then they have changed my spark plugs (which is obnoxiously difficult in Priuses - they are kinda buried under the windshield wipers), done a couple of oil changes, rotated my tires, and now they are going to fix an oil leak for us. Everything has been done in a far more timely manner than the dealerships and for extremely reasonable prices. I mean - really - I feel guilty that they don't charge me more. Take your car to Twisted Wrench! You won't be sorry!

I have had issues with them in the past. They are not good at communicating with the vehicle owner…read moreto begin with but after this last situation with them contacting my mom who also takes her vehicle there before me. The situation is this I live in my van with my dog and am an equipment mechanic and welder and I took it to them because I don't have time to continue to works on my van. With my job and lifestyle involving being in the dirt, sand and grease my van isn't the cleanest but they are claiming it is a health hazard based on that. They contacted my mom before contacting me because they thought it was an awkward conversation causing family problem. I got my van back with issues it use never had before. Do not use this shop! Stay far away!

BEST SERVICE IN CENTRAL KY! I recently visited for my mother's NISSAN ARMADA that had multiple…read moreissues (power steering pump, tire rod replacement, serpentine belt, etc...). The staff was able to troubleshoot and quote the problems rapidly after dropping off the vehicle. The actual time for the repairs to be completed was a few business days, the cost was spot on from the quote given prior to repairing and they did not try to upsell on any unwanted services or replacement parts. We HIGHLY recommend this shop to anyone experiencing issues with their own vehicle as they did a superb job. Will be bringing my own vehicle for maintenance next!

I had the greatest experience and service that i ever experienced at Body Shop. I would recommend…read morequantrell collision repairs to everyone.the manager Spencer McElroy is fantastic ,l never met a nicer person.l wish mr McElroy the very best. Jesse

One of the most unique interactions I have ever had. Other than the fact that I was able to get an…read moreestimate quickly and back to work, I am pretty sure some of the adjuster etiquette was not quite right. I basically walked out to my car with him and he just looked at me the entire time. I show him the car and he was like "This is it?" I told him that it was involved in rear ended collision and usually, most adjusters will keep it open and objective. They will not look to the owner of the car to come to a conclusion. He then told me, "I am just being respectful, but I do not think we can find another bumper. I do not see anything." I ended up getting the estimate and it was sent to the insurance company that had this autobody as one of their "preferred" body shops. Weeks went by and nothing was ever made of the claim. I decided to close it because I was worried, after my own research, that any additional estimates might total my vehicle. My vehicle is very old by year. Going back to the experience, it was just odd. Please retrain the red head to be objective about first estimates. Do not look at the client for answers, when walking out to the car. Be objective, be open, not "Oh, I do not see much and I looked under the back end of the car, but I see nothing." No, I barely some this individual get under the car to look. The process is to give a good initial estimate and then regardless of whether or not there needs to be a supplement completed, that is between them and the insurance company. The experience was just demoralizing. I ended up getting a second consultation by Cockrell's and Nate was amazing. I remember him being more objective the last time I went to him and he told me that I need to be careful if I get supplement estimates completed as it could total the vehicle and if the vehicle is drivable, to just use it as is. There comes a time when a vehicle gets to the point where repairing it aesthetically becomes second priority over the value of actually being able to use the vehicle.

My Mazda CX-9 engine locked up due to the water pump leaking coolant into the engine oil. My local…read moreMazda dealership was absolutely no help at all and told me that they could not put a new engine in and suggested that I buy a new car. I decided to have it moved to Paul's foreign car and ordered a crate engine and he installed it for me. The car runs like new now and I saved over $30,000 by not taking the advice of the local dealership. Always get a 2nd opinion. Paul was great to work with and reasonably priced.

We are so fortunate that Paul, Julie and their crew have cared for our cars for more than 20 years…read more They are kind, honest, careful and skilled. If you want to keep an old car usable for a long time, they are with you. If you want to take excellent care of a new car, they will help. We have many stories, but the main thing I want to say is that once you begin using Paul as your car's mechanic, you can simply not ever worry about repairs again. If you need them, they will tell you. If you don't, they will never, ever suggest something that would benefit them at your expense. I'd like to give Paul's 10 stars if I could.