I was referred to this practice by my GP who had a particular physician in mind but knew they would…read morehave a full schedule and to not expect an appointment with that physician. The first open appointment was with a PA which I was given. The office is accessed from the back of the building on the lower level. There is plenty of parking in this area. Once in the back door, the office is straight ahead. The staff all seem very busy. The were pleasant enough but also not chatty. Slide open the window, take my information, told to wait. Window closes. Pretty standard. I was the only one in the waiting area so I wandered around a looked at some of the information they had available on skin care treatments offered. Almost spa-like services. The reception/waiting area is very bare bones with no windows and hard seats. It took several minutes to be called back where I was placed in an exam room. The tech who brought me to the exam room verified why I was being seen. I expressed my concerns. She seemed very pleasant and left. I waited in that room quite a while. I could hear someone coming and going in the hall so one provider must have been going from room to room. When it was my turn the PA arrived with the tech. He greeted me, verified why I was there and then began speaking to the tech like I wasn't in the room. He sat on a stool, took out a magnifying glass and started looking over my face. Not at something I was there for, just all over my face. While doing this he is rattling off technical words to the tech who was writing everything down as he said it. Apparently he believes I have rosacea. For which he did not offer to treat me. Weird. If you catch that early it's treatable. He wasn't even sure at first it is rosacea and after dictating to the tech for a while changed his diagnosis to 'just make down rosacea' but then no treatment plan was offered. Once done with that he stood up asked what skin care I used and offered a cream for a secondary issue I was there for. My primary issue is a concern for skin cancer. He completely ignored that. I pointed it out. He ignored it again. I pointed it out again. He side stepped. I insisted he address it and he described how 'sometimes' a condition will occur and then described to me a pre-cancerous condition that is exactly what I had described to him at the beginning. He didn't tell me he didn't think it was an issue or he thinks it's something else or address the spot on my face in any way at all. He just kept avoiding the discussion until I forced the issue. I felt so uncomfortable with the experience after a few days I called the office and spoke to someone about my concerns. They assured me the treatment was the usual method and they would speak to the PA and get back to me. They never called me back, but the PA called and left me a voice message saying if I didn't understand the treatment to call him back. I do understand the treatment. I just want to know what is being done to improve this practitioners ability to treat patients. To respect their concerns. To communicate better. He treated me like a bug under a microscope then tried to walk out of the room as soon as his examination was complete. He was literally backing toward the door as he tried to end the appointment before I had gotten answers. I never received a call back from the person I spoke with and at this point I have lost all confidence in this group. On top of that, my insurance denied the claim. Great.

I have a long history of skin cancer, and saw Dr. Brooks Kimmis earlier this year for a semi-annual…read morewhole-body skin check. He was quietly professional, and appeared to provide a thorough examination. He biopsied one area, which was later confirmed as a squamous cell. I am also regularly seen at Dana-Farber Cancer Institute. My Nurse Practitioner there saw me only 60 days after my examination by Dr. Kimmis. She biopsied 3 additional and separate areas, all of which were confirmed as skin cancer - - 1 basal cell and 2 more squamous cell. Upon calling Dr. Kimmis to report this development and express my surprise and disappointment that he had not identified these additional cancers, his sole response was: "Thanks for telling me."

I just had my first microneedling session ever with Desiree at Rejuvaderm MediSpa. I am very…read morepleased with the session and service I received! Desiree was very knowledgeable about the service and explained in detail exactly what the treatment was, and how my textured oily skin would benefit from the treatment. I am not sensitive when it comes to pain, so Desiree explained the different levels of microneedling and before trying the highest setting, she tested my tolerance. I gave Desiree permission to go a little aggressive on my skin, and yet she was still very gentle. After my session, I immediately noticed a difference in my skins texture. It is now very smooth and glowing! Desiree explained that over a short time, my skin will look even better! I can't wait for my next session! Thank you again Desiree and Rejuvaderm MediSpa!

Be careful who you see here. Had worst hydrofacial ever on Thursday. Pricest ever too…read more Three days later my face is still crying. I drink over 120 ounces of plain water a day. Will never go back to spa

Agape Dermatologist Johnston RI…read moreGreat office clerks Great Dr. Paul Mallari My skin never looked so good. I highly recommend. People stop and tell me what beautiful looking skin and can't believe I'm almost 65!

Rating: Very poor. Written record provided to me of my exam and procedure that was done at Agape…read moreoffice did not have the name of either of the people that provided my treatment. At follow-up appointment, when treatment area was infected, nurse named "Paul" glanced at problem area from 2 - 3 feet away and said "it's supposed to look like that", so I ended up bringing it to the attention of a nurse elsewhere, who agreed it was infected and started me on treatment, which worked. Because of nurse Paul's lack of care / attention, I will not be returning, and will advise others to seek treatment elsewhere.

I don't have much positive to say about my experience here. I came for CoolSculpting for toning…read morethe ab areas and, unfortunately, saw absolutely no results. This was for three cool sculpting sessions I spent over $5,000 on a treatment that was completely ineffective. When I asked the med spa to consider a partial refund, there was no willingness to discuss it--instead, I was pressured to purchase additional treatments. When I requested a full refund, I was told that results were "not guaranteed." I have filed a report with the Rhode Island Attorney General's Consumer Affairs Division because I believe the marketing surrounding these services is misleading. I hope others read this and avoid wasting their time and money as I did. As an aside, the doctor also provided three sessions of Emsculpt, which were equally ineffective--I get a better workout doing regular crunches.

I would like for this to serve as a warning to others regarding this business. I purchased facials…read morefor my Granddaughter and myself through Groupon for Balencia Medspa. Both my Granddaughter and I are extremely busy and when we were finally able to settle on a mutually agreed upon time, we were super excited, unfortunately a snowstorm hit on the day of our scheduled appointment and Balencia Medspa communicated to us that they would be closed. Certainly understandable given the circumstances. When my Granddaughter and I were able to come up with another mutually agreeable time for our facials, I telephoned them to reschedule. I informed her that our coupons had now expired but she said it was perfectly fine. As we were booking the appointments, she suddenly said "oh, I''m sorry, we can't take your expired Groupon". Someone there was telling her that they wouldn't honor it. I have had Groupons expire before and I am fine with whatever the business says, but in this particular case, it's the business that canceled our appointments and our Groupons were not expired on that original date. I guess it's a sign, but I also think this is poor business practice, and for her to go from a very cheery "yes we can take your expired Groupon" to, "oh sorry, we can't honor it" in a matter of seconds speaks volumes of their complete lack of professionalism. Oh, did I mention that the Groupon expired on March 24, 2026 and I tried to reschedule with it on March 26, 2026. Two whole days!!! Of course we have to respect the decision of the business, but really!!! You are on Groupon because you are trying to increase business, or at least that's how I believe it works, and this is how you conduct business with potential future clientele. Oh well! Parking is horrible down in the area where they are located anyway.

Parking everything is so clean and sparklelicious very professional prices are reasonableread more

I called in the morning to reschedule my appointment because I couldn't get there that day. I was…read moretold they were charging me a $50 penalty for being a "no show," even though they were being notified hours in advance. I am not a current patient and was unaware of the cancelation policy. The reminder text messages say to call if you can't make it, but say nothing about a penalty if you cancel within a certain number of hours. They just lost a new patient and far more money than the $50 they made. No thank you.

If you're looking for a dermatologist, stop looking and go see Diana Fairfax. I followed her after…read moreseeing her at her last office. She is the most thorough and thoughtful dermatologist and I've seen quite a few in the PVD area. The staff is friendly and the office is a great space. The location is easy on the Wampanaug Trail. I live on the other side of the Washington Bridge, so I do time my appts to not be during rush hours. I also appreciate that Diana has great hours and is open late a few nights! You won't be disappointed, go see Diana!

From the very first day, I was warmly welcomed by the incredible staff at this dermatology…read morepractice. The entire team is not only friendly but also highly professional, making me feel at ease from start to finish. I went in to have cholesterol deposits around my eyes removed, and the results have been amazing--I genuinely feel like I look 10 years younger! The procedure was done with such precision and care, and the difference it's made to my appearance has been remarkable. If you're looking for a top-notch dermatology team that combines expertise with a personal touch, I highly recommend them! Dianne and her team are the BEST!!!!

I came to SkinMD for scars on my face, was sold a $2,400 neogen plasma treatment and my scars look…read morethe same. I was sold on a procedure that did nothing for me. No one closely looked at my face or scars when I came in for the consult. One person looked at my face without any type of magnifier, just across the desk from where i shelled out 2,400 bucks because I was told the treatment works for scars. I will post my complaint nand pictures to as many media outlets possible to save others from the same predicament and to tell how SkinMD remedies this if at all. I'm sure the Neogen Plasma works, but no one should be sold something that has no value to them. Finally, The procedure was painful. The gel used supposedly has anesthetic/ numbing properties, yet it was less than 10 seconds between applying it and hitting my skin with the treatment wand. Maybe because it was Friday at 5pm and the technician was in a hurry to get done for the week that the few seconds to let me numb up a bit were not spared? My eyelashes got singed along with some of my hairline, red raw skin spots resulted and remained raw for 4 weeks after treatment.. Evidently these areas were done "extra" ; around my scars and in random areas that seem more like errors in the procedure than purposeful. The raw skin I don't think healed better with the 100 dollar plus after treatment cream they insisted worked wonders. I hope to get a refund at the least. I will post what happens at my follow up.... .

I had a BodyTite procedure on August 29, with liposuction and Morpheus8. It was a good experience,…read moreand Dr. Ko and Joey were professional, effective, friendly, and made me feel at ease. (The painkillers and tranquilizers also helped a lot :). It's been about 5 weeks and I had a follow-up visit the other day; all is healing well. The only think I think could have improved my experience is better information and details about the healing process and after-care. I wasn't aware that it can take up to 6 months for full healing, which I learned on my own through research at at y follow-up visit. I've also learned more on my own about the vital importance of the compression garment. They mentioned it briefly, but more in-depth details would have been good. I would also have liked a compression garment that fitted me better; I had to alter the one they provided because the shoulder straps were too short and not adjustable. I've purchased another garment to use, and also plan to get a lymphatic massage to aid in scar tissue smoothing and fluid removal. I suggest that SkinMD provide a brochure with detailed after-care information and healing time, and links to reputable websites and videos about healing and self-care. But overall I'm happy with my results - no regrets! - the price was reasonable and everyone has been professional and friendly. Thank you -

I lost my home to a fire and was staying in RI from MA while it was rebuilt. I stopped into Revive…read moreout of happenstance for botox and was thrilled to learn I'd be seeing my previous injector--Dr Elizabeth. Id gotten off track with my skin care after covid, and after following her from a couple places she worked at in MA had lost connection and was so happy to have randomly reconnected, after years! Elizabeth sees beyond 'the service' you're in for--doesn't want to willy nilly fill you up with fillers--she takes the total structure of your face into account, is particular about facial balance, takes your long term goals into mind, is honest, kind and realistic about working towards the best you. As long as you're clear about your goals-and even if you don't know exactly what you need but want to improve--you'll get a map and starting point. Having moved back to MA already, for any treatments (aside from a touch of units in a pinch), I'll make my way back to Revive.

I had an incredible experience with Leslie. She was thorough, knowledgable, and happy to answer…read moreany questions I had about the service I was inquiring about. Most importantly, she made me feel so comfortable. I got the natural results I was looking for and they are the most caring staff and aestheticians. Everyone was super professional! Best med spa, I will definitely be coming back for more services in the future. Highly recommend!