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Zhang Gwen

5.0 (1 review)

Services - Zhang Gwen

Orthodontics

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1 year ago

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Pediatric Dentistry and Orthodontics of Sudbury

Pediatric Dentistry and Orthodontics of Sudbury

3.0(2 reviews)
0.9 mi

pediatric dentistry is an amazing office with amazing staff- clean and friendly- the best of the…read morebest

Our visit was to the orthodontist. Be wary of committing your child's orthodontics work to an…read moreextremely profit-oriented practice. The office did an initial quick 3D computer imaging and gave a quick estimate of the treatment: $5000 to $6700, a wide range. The doctor/office then assured us that the actual cost was going to be closer to $5000 due to the short treatment in our case. However, in order to get an "accurate" estimate, we must allow a technician to take "records", which means an expensive x-ray. This x-ray fee would be written off if we decide to go ahead with the treatment. Because the doctor/office had already assured us that the cost most likely would be $5000, we went ahead with the full-mouth x-ray. After a few days, the office manager emailed back the treatment plan. It turned out to be $6500. She also claimed that the cost was never based on the length of the service as promised. Obviously, we would lose the x-ray fee if we do not proceed with their treatment. This practice was trying to make profit by taking many "records" that do not require much of doctor's time. They bait potential patients with a false initial estimate in order to switch to an "accurate" estimate that costs a lot. If you decide to have treatment with them due to proximity, just know that it will be at the high-end of the initial estimate. Their words are not consistent and do not take responsibility in conveying them. Again, be wary of committing your child's orthodontics work to an extremely profit-oriented practice.

Zhang Gwen - orthodontists - Updated May 2026

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