We're very thankful to this Sudbury Family Dental Care for treating our son just before New Year's…read moreEve. Her professionalism and kindness helped resolve the issue quickly and saved our holiday plans. We appreciate her commitment and would recommend her to others.

Front desk was very friendly with booking and check in. Unfortunately, beyond that my 7 year old…read morefelt very uncomfortable during her cleaning. The entire experience felt off, rushed and awkward. The hygienist did her best but I felt was inexperienced in her efforts to work with a child. We ended up not seeing the dentist we were told we would (by both the front desk and hygienist at the visit), there was alot of confusion and not a full comprehensive exam by the dentist, the owner who I think was asked to just step in to help. My child left in tears and was given an adult toothbrush and adult toothpaste and no prize, which for a child at a dentist office is the highlight.

pediatric dentistry is an amazing office with amazing staff- clean and friendly- the best of the…read morebest

Our visit was to the orthodontist. Be wary of committing your child's orthodontics work to an…read moreextremely profit-oriented practice. The office did an initial quick 3D computer imaging and gave a quick estimate of the treatment: $5000 to $6700, a wide range. The doctor/office then assured us that the actual cost was going to be closer to $5000 due to the short treatment in our case. However, in order to get an "accurate" estimate, we must allow a technician to take "records", which means an expensive x-ray. This x-ray fee would be written off if we decide to go ahead with the treatment. Because the doctor/office had already assured us that the cost most likely would be $5000, we went ahead with the full-mouth x-ray. After a few days, the office manager emailed back the treatment plan. It turned out to be $6500. She also claimed that the cost was never based on the length of the service as promised. Obviously, we would lose the x-ray fee if we do not proceed with their treatment. This practice was trying to make profit by taking many "records" that do not require much of doctor's time. They bait potential patients with a false initial estimate in order to switch to an "accurate" estimate that costs a lot. If you decide to have treatment with them due to proximity, just know that it will be at the high-end of the initial estimate. Their words are not consistent and do not take responsibility in conveying them. Again, be wary of committing your child's orthodontics work to an extremely profit-oriented practice.

Been going to Glad for a while, overall was happy with teeth cleaning. However, in my last visit,…read morethey asked if it was okay if they applied fluoride on my teeth WITHOUT disclosing that it would be an extra charge. It took 5 seconds for them to brush on. And when I went to checkout, they told me the fluoride application would be $45 since it wasn't covered by insurance. Additionally the fluoride was very grainy and sticky, and had an awful taste. They also ended up brushing some of it on my mouth/lips and it felt like a mess and very sloppy. Very disappointed at the "hidden costs" since it felt like a sneaky way for them to earn extra money. They provide you "additional services" which I didn't really need since my teeth have had no issues in years, and then you're forced to pay. I will not be trusting them for any future dental care. If they're the type of clinic that tries to find sneaky ways to earn extra money, who knows what future "concerns" or "problems" they'll find with your teeth that you may not really need. I also emailed them about my discomfort in having to pay for services that I didn't need and that they were not upfront with about the additional cost, but they didn't bother to reply.

Great staff for the whole family and my kids love it. The orthodontist comes on Tuesdays too. Very…read morehonest and informative.

Whatever you do DO NOT bring your child here. Dr. Hersberger yelled at my two kids. He is…read moreconstantly on them about brushing their teeth. He tells them they have bad hygiene but I make sure they brush their teeth for two minutes, 3 times a day. He even told my daughter "do you really want your teeth to end up like your older brother" That is just wrong on so many levels. The Woman who took on some of his patients is wonderful however, so if you have your heart set on that office, choose her.

From the owner: Orthodontics for children and adultsread more

Dr Zhang is a consulate professional. She is extremely qualified and knows how to straighten teeth…read morebetter than anyone Both our kids have beautiful smiles and confidence thanks to her. I would recommend her in a heartbeat.

So far so good with the braces and we are 8 months into them. Today, my 11 year old bit into a chip…read moreand somehow bent a bracket and it was jabbing into her gum. I called their emergency number on a Saturday night and Dr. N. met us at the office 20 min later to help us fix the issue. He's a rock start in my book. We looked around a great deal before we decided to use Dr. Noxon's practice, and we are confident we made the right choice.

I never post a review but people need to know what they will get into. They are horrible,…read moreunreliable and unaccountable. Since you pay in advance you have no choice but to stick with them... 2.5 years of frustration and counting

do not trust these people…read more we paid for the entire treatment upfront($7k+). they make false claims for bogus amounts well over what they are owed. when the claims don't get paid they harass you and threaten legal action. we paid upfront. all they had to do was fill out an insurance claim form correctly. never use this practice for your dental needs!!!!

I have only been here once since the new ownership took over. But I had a very pleasant experience…read more Loved my dental hygienist! She was an interesting conversationalist, very kind, and made me feel at ease. I felt she was competent and thorough and explained her assessment of my dental health. Also happy to get a good report there. I left with a really good feeling about the place!

When I was checking in, there was a dentist talking to a receptionist next to me. He was talking…read morepoorly about a patient and called her a four letter word. Very unprofessional. However the dental hygienists are lovely. It's too bad that the dentists seem to be unkind and inappropriate.

Not only this place only open on Tuesday and Thursday, she is also incompetent and not friendly…read more She owns the place in Weston as well. If you don't believe me go read the Weston reviews. Look elsewhere.

From the owner: We want every child to have a positive dental experience. Our pediatric dentists are expertly…read moretrained in addressing and managing children's dental anxiety to help achieve that goal.