Exclusive! Saved me from 2 other internet provider's. Works…read moregreat CEO knows what customers want!

Super friendly and a great vibe. The gentleman who helped us explained everything thoroughly.read more

Manny the installer was professional, on time, courteous and explained the installation that was…read moredone and how the modem was setup.

Manny was amazing! From the 45-minute text before his arrival all the way through showing me some…read moreadditional system enhancements I could make if needed, Manny was professional, efficient, and explained the entire system and process clearly. If my experience with Manny is any indication of how Cityside Fiber operates, I'm looking forward to a long and happy relationship with our new internet provider. Highly recommend!

This was truly an excellent experience. After countless unsuccessful attempts to resolve the issue…read morethrough online channels and phone calls, I visited this store and met an associate named Michael (as shown on his badge). He was extremely patient and tried multiple times on-site using the Cox Communications website system as well as the call center, but the issue still couldn't be resolved. He then continued exploring various alternative approaches to help set it up, and even consulted with his manager to seek additional solutions. In the end, he successfully resolved the long-standing issue I had been facing--setting up automatic payments under a trust account--which had taken me several weeks to try to fix. I am truly grateful for Michael's patience, attention to detail, and strong sense of responsibility in helping me solve this difficult problem.

When I think of Cox, I can't help but laugh at just how lazy, unintelligent, and incompetent this…read morecompany really is. They sell a product but apparently have no clue how it works or how to provide customers with basic information about installing it. I'm talking about their useless cellular backup device. Asking someone at Cox to simply verify where this stupid little device connects to the modem is like pulling teeth. It shouldn't be this damn difficult to get a basic technical question answered about a product THEY sell. Merliza at the store didn't have a damn clue and became very argumentative when I went in looking for help. All she could do was repeatedly tell me to "go to the website," even after I explained that the website was no help and didn't provide the information I needed. Repeating the same useless answer over and over doesn't suddenly make it helpful. This has to be one of the stupidest-run internet companies ever created. How do you sell equipment that your own employees apparently know nothing about? Let's hope Spectrum cleans house, fires the lazy and unhelpful employees, and replaces them with knowledgeable people who are actually willing and able to do their jobs. Customers shouldn't have to fight this hard just to get a simple technical question answered

It's great when it works. But be aware that you are on your own when something goes wrong. The…read morecustomer service is an absolute rubbish. A few months ago our Internet speed went down from 100Mbps to 3Mbps. Yes, three. It took them about 3 weeks to get it fixed. In the process I have been in contact with mediocre customer service reps that are trained to copy/paste boiler plate responses. It doesn't matter whether they've given you an answer or ETA. They'd always ask, "Is there anything else that I can help you with?" so they can end it asap. This time around I had to move my service to a different address. The first rep that I talked to set up the install schedule. A day later I still didn't get any sort of confirmation. I contacted them again. Turns out that the schedule wasn't made at all. So I had to make another request. The rep that I chatted with this time was extremely slow and couldn't get a grip of the issue and task to be done. In the end, the install was scheduled. But wait... I ain't falling for this again. I immediately contacted them again to see if there was an install scheduled. Yes, there was, except that it was scheduled to be done at my OLD ADDRESS!! How can they mix this up?? Come on.. transfer of service to a new address that you were aware that was not in your system yet. Need any more clues on where to send the technician to? So, it took me the third time to get this simple job done.

inept company, inept employees I cancelled my phone services…read moreand they did not offer to unlock the phone at the time, so getting it unlocked 2 weeks later has taken over 7 hours on the phone and 11 agents and they still can't tell me if it is unlocked

Gabby was really wonderful and helpful. We ended up spending hours there and she was knowledgeable…read moreand helped us get the best deals and plan. Thank you

DONT GO HERE!!! they just pick and choose who they greet and help when you walk in, there is no…read moreline at all... how will you know who came in first. They were just helping people out of order, horrible service, they also had 3 workers to help one customer.

Brian is the BEST!!!!! Go to this location and he will help…read morewith anything you need. He solved an impossible problem for me

Worst customer service... The lady (scar on her forehead)…read morehelping us literally got up and left the table because she couldn't figure out the issue with my phone. Told me it was fixed and walked away cowardly. Stayed in the backroom and didn't come out because she wanted to be a coward. In all my years as a Verizon customer, I never wanted to leave the phone company due to such poor service. The women in that store were clueless, had very minimal training in tech and CUSTOMER SERVICE! They did have major attitude. When I asked for help because phone was handed to me "Fixed" and in SOS. NO one was willing to help. FIND ANY OTHER VERIZON STORE IN THE AREA BUT DONT COME HERE....unless youre okay with the attitude and disrespect.

We've hired OC WiFi Solutions for multiple projects, full home network build-outs, enterprise-grade…read moreWi-Fi, and several Ubiquiti camera systems across different sites, and the experience has been consistently exceptional. Ryan is a true professional: knowledgeable, transparent, and relentlessly solution-oriented. He walks you through options up front, explains everything in clear detail, and always finds the right path, whether that's a smart alternative or a custom configuration. His workmanship is top-tier. Cabling is tidy, equipment is labeled, racks are clean, and everything is optimized before he leaves. Installations are fast and efficient, with zero wasted time, and his communication is excellent from quote to final hand-off. Post-install support has been just as strong, with quick responses, helpful guidance, and proactive follow-ups to make sure everything is running perfectly. If you need Ubiquiti done right, Wi-Fi coverage, networking, security cameras, license plate readers, access control, or multi-site deployments, this is your team. Ryan and his crew are some of the nicest, most trustworthy people you'll work with, and the results speak for themselves. He's completed numerous sites for us already, and we'll continue using OC WiFi Solutions for many more. Highly recommend.

Ryan - Thank you for the first-class security and wifi installations. Ryan was on time, efficient,…read moreprofessional and loaded with lots of great solution options. Ryan is just the best!

If I could give Netexem more than 5 stars I would. I've been Matthew's client for my home and small…read morebusiness for the last 4 or 5 years. Each time I requested a service from him, never needed to be follow up by me. Matthew is very detail oriented and trustworthy. His quick response, knowledge, and expertise are over the beyond. I contacted him to setup a fax number for my small business yesterday and Matthew set that up less than 4 minutes with the lowest price I could even imagine and works perfectly for my needs. I would definitely recommend "Netexem" for any individual who likes to lower his/her bills with the greatest service. Thumbs Up Matthew!

Really really happy for well over a year. Have been working with Matthew at NETEXEM. Awesome! I was…read morereceiving 20 + junk calls everyday. I can respect the idea that companies are trying to drum up business. I just don't have time in my day to entertain them. The volume took over my day. NETEXEM did solve the problem for me for a really great price. Monthly program giving me the flexibility to handle all of my phone lines Ads, client's, and prospective new customers. My employees are able to connect directly with me at anytime. They set up my home office network, because I'm working so much from home now! Thank you NETEXEM. Your the BEST! CEO OCContractor, Inc. Dan

I am writing this review for the excellent service provided to us by David Cardenas. He was polite,…read moreknowledgeable, honest and best of all - he was able to resolve my concerns. I accidentally dialed the Woodbury store's number thinking I was calling the Quail Hill location. I intended to downgrade my service because as we all know, the rates are getting ridiculously expensive every year. Over a week ago, a rep at the Quail Hill location quoted us $ 90 to keep internet only. Prior to speaking to David, I called & spoke to a female representative from the Retention Department to see if they can lower my bill and I was told by the rep that those promotions have expired. She was trying to convince me that even with the higher rate at $ 217, that this was the best deal available, and that the promotion extended to me before was no longer available as they were taking a loss on those. I then asked for the $90 internet only pricing quoted by the Quail Hill rep and this female rep added another $ 45 to the $ 90 if I wanted to just keep the internet so over $ 150 for internet at 150 mbps. That was when I dialed the Woodbury store by mistake and David Cardenas picked up the phone. I explained my situation and he quoted me a price of $ 87 for my internet service bundled with HomeLife and the price will be guaranteed for 24 months. When my husband and I showed up the following day to pick up the modem, David confirmed it is $ 87 and no other catch. I had spoken to multiple people and nobody at Cox (store, chat or phone support) gave me this option. Everyone I spoke to (before David) provided a much higher price. We also asked David to price a package with TV as well, and his quote was a lot lower than the others. Kudos and thank you so much David! Cox needs more people like you.

I believe the employees at this location are commission-based. One sale person does not help the…read morecustomer of another sale person, even in emergency. We had a very good sale guy who helped us moving a few mobile lines to Cox. All worked well except for one line that didn't work. When we called in for help, our own sale guy was with another customer, no one else wanted to help and a guy just put us on waiting permanently.