I was hesitant to write this review on Google, fearing potential retaliation from Mr. Hui, who has…read moremy personal information. However, Yelp allows anonymous reviews, so here you go. I hope this helps someone else. Mr. Hui, if you're reading this, please reconsider how you handle first-time students during lessons. At one point, you buried your face in your hands, sighed loudly, and became visibly frustrated when I tried to explain that I was struggling to understand your English. This wasn't a personal attack--it was my reality because, on the road, with information overload, I really can't comprehend and react to your instruction. That is really dangerous. Mr. Hui, I can see how you can be great, because you did push me to literally drive through Palo Alto's busy area on a Saturday afternoon, 40 miles an hour (35 miles an hour speed limit though!) when I can barely tell break from gas. To me, it felt like achieving mission impossible! But I'm not looking to accomplish mission impossible or rush to get my driver's license. I want to learn in a constructive, supportive environment. I even made a point to explain to you I'm not looking to save money and can take as many lessons as needed. When I explained that I had real trouble understanding you because you say "line" and "nine" exactly the same, I didn't expect you to change, but I just hoped for some kindness and patience if I don't immediately perform OK. Instead, your reactions--"Ai-ya! You say nervous nervous nervous as an excuse to not listen to the instructor," or "You are scary, you are scary, you are scary, and you don't do xyz" (he meant "scared," and yes, this sentence doesn't even make sense), or "You are lawyer or accountant, you think you know everything" (when answering his question about yellow line)--were discouraging, unhelpful, unkind. Today, I felt like a real danger to anyone on the road in Menlo Park as someone who had held a steering wheel for the first time in her life for just 20 minutes. I strongly believe that learner cars should be clearly marked, but unfortunately, Mr. Hui's car was not, which only added to my anxiety. I've decided to continue my lessons with a larger, more professional driving school that uses marked learner cars. When I politely informed Mr. Hui of my decision and requested a certificate for JUST TWO HOURS of training I had completed, he texted, "No certificate to you!!" In conclusion, while Mr. Hui is not at all "a horrible person", his unprofessionalism as an instructor stems from his inability to understand and accommodate the need of students, particularly in terms of communication in English and managing nervous beginners.

Mr. Hui has an easy to understand process, easy to understand website, and is great at…read morecommunicating over text and email about lessons. He clearly understands teenagers (teenage boys being a special breed), and ensures the proper rules are being followed to keep safety top of mind. Highly recommend for summer lessons, thank you Mr. Hui!

Thank you Zip Driving School for my daughter's first 2 hours driving lesson. My daughter was so…read morenervous taking her first lesson driving on real roads and Ray was super nice, patient and comforting. She came back with a huge smile on her face and we knew it was a success. If you have a young teen that's nervous and unsure and needs a good instructor to instill confidence, go with this school.

My instructor was very calm and helpful. We drove around in his electric car and he taught me all…read morethe required information for my test.

I had a great experience with Bay Area Driving Academy and especially with my instructor, Efrain…read more He was patient, supportive, and explained everything clearly, which really helped me feel confident behind the wheel. Thanks to his guidance and teaching, I passed my driving test on my very first attempt! I truly appreciate all his help and would highly recommend him to anyone learning to drive.

I scheduled and paid for a 2nd lesson, but unfortunately the instructor texted the morning of the…read morelesson to cancel because he was sick. Totally understandable. The next day I called and their answering service said email or text was the best way to reach the company. So I emailed and sent a message via their website to try to reschedule. No response. I sent a text and emailed again the following day with the same request to reschedule. Still no response. It's been 3 days and I haven't been able to get a response about rescheduling the appointment that I've already paid for but was canceled by the instructor because he was sick. I just sent another text and am crossing my fingers someone will reply to something.

My son was very nervous about driving which delayed him wanting to even drive while he had her…read morepermit. After a couple years we went with Cupertino Driving School to do different driving lessons with him, and eventually worked with him to practice the driving test, and to take him for his test. The driving sessions, and practicing the driving test with him beforehand helped him gain his confidence and get over his "test nerves". He passed on the first test! Very grateful for their patience with him, and giving him the confidence to continue driving. He is driving so much more now. They were flexible, and easy to work with. Very happy with them!

My daughter completed her 6 hours of driver training with Sean. He was patient and made her feel…read moreconfident for the behind-the-wheel driving test at the DMV. He was familiar with the testing route of the DMV and did a practice driving test with her on her last lesson. Payment via Zelle is very convenient and they respond immediately to all enquiries. I highly recommend this business.

Very professional, easy to schedule, my teen liked her first lesson with Noel. What impressed me…read moremost is that when I paid 3 session and could not find the time i want ( my mistake), they refunded me and let me schedule one at a time. Again, i underestimated that summer is a busy time, I could not find any time to finish the rest before my kid's test next week. So i had to go to an individual instructor. Advantage had no issue to send a letter for the one lesson completed by them. I think a business shows true character when spending time for things not bringing revenue, but helping clients, 100% recommended!

The front office here is a complete mess. Unfortunately, I can't even review the instructor because…read morewe never made it that far. We purchased a 6-hour lesson package for our child and called to schedule the first lesson. The appointment was confirmed with a specific date and time. Simple enough--or so we thought. On the day of the lesson, the scheduled time came and went. After waiting 30 minutes with no instructor and no communication, I called the office. They had no idea where the instructor was and told me they would call to find out. Fifteen minutes passed without a callback, so I called them again. That's when they casually told me, "Oh, the instructor wasn't feeling well and decided to go home." Seriously? Not a single person thought to call us before the lesson to let us know the instructor wasn't coming. Instead, they were perfectly content to let us sit there waiting indefinitely until *we* called them. And after supposedly contacting the instructor, they still couldn't be bothered to call us back. We had to chase them down a second time just to learn what had happened. The most disappointing part was how they handled the situation afterward. There was a meek apology, no attempt to find another instructor, no effort to accommodate us, and no ownership of their mistake. We were simply told that they're busy and the next available lesson would be in three weeks. And oh yea, they also said, it's busy everywhere so that's that....now do you want a refund or what? In other words: **their scheduling failure became our problem.** At that point, I requested a refund. Hopefully, processing that is more organized than scheduling a lesson. If this is how the front office handles something as basic as communicating a cancellation, I'd be very hesitant to trust them with anything more important. Customer service isn't just about being polite--it's about respecting your customers' time. Unfortunately, that seems to be completely missing here.

Success driving school had great communication and efficiency over text as someone who prefers…read moretexts over calls. They answer any and all questions asap, and also send convenient text reminders of your appointments the day before. I had my behind the wheel instruction appointments with Keith and Phuong, and they were both incredibly helpful and concise with their explanations. Their patience with me calmed my initial nervousness about these lessons, allowing me to learn in a less stressful environment and I ended up passing the test easily! Could not recommend this company and both of my instructors more.

I had Raymond as my instructor and passed on the first try! He was super patient, nice and explains…read moreeverything in so much detail to make sure I understand the how and why behind each maneuver. He gives a lot of tips on not only how to pass the test but also be a safe and good driver. We practiced all of the routes in Redwood City multiple times just to make sure that I'm more than well prepared. He also likes drawing diagrams to explain things in the beginning to help me understand where to look when turning and where to look when parking/ pulling to the curb which was very helpful as well. He's also always on time as well as flexible with his schedule to fit mine. Highly recommend him and the driving school.

I was dreading the additional cost of driver training for my son, but Economic Driving's rate was a…read morescreaming deal! We got a discount for the online course through a digital flyer posted by our school district (if only my auto insurance offered similar discounts)! The course was informative, interesting, and well laid out. My son was able to navigate and complete the process totally on his own. He only missed one on the final practice test and feels well prepared and ready to take the DMV permit exam. The icing on the cake, though, was the great customer service we received when we found ourselves in a bind and the local manager went above and beyond to assist us in dealing with a time sensitive issue. This company is truly "economic" as it pertains to cost, but the program and service are definitely First Rate!

Both of my teenagers completed their driver education requirements through ECONOMIC DRIVING SCHOOL…read more ECONOMIC DRIVING SCHOOL has been in the business for 47 years. They're easy to deal with, experienced, thorough, and quite adept at preparing young drivers for their license. My teenagers on-the-road driving instructors were superb. They were experienced, patient, and insightful. Both of my teenagers felt prepared for the written test and the actual driving test at the DMV office. Overall, I highly recommend. ECONOMIC DRIVING SCHOOL.

Long overdue review. I found Vitty Driving School on Yelp and after reading the reviews, contacted…read morethem to schedule lessons for my daughter. Three lessons later, she passed the driving test on her first try. My daughter said the instructor was very patient and gave great feedback. Highly recommend!

Excellent driving school , thorough professionals!! I highly recommend Vitty driving school .read more