This place is an absolute joke! Owed me an alignment and I got turned down 8 different times. Each…read moretime was a different excuse. Most of my appointments were never even put into the system after rescheduling with them IN PERSON. Finally got an alignment done and it's still not correct. Will never go back. Wish I could give them no stars....

Chipped and scratched my wheels up getting my tires rotated and balanced would not recommendread more

Took my Lexus to Carlos Tire in Crystal River, FL. to have the tires rotated, their technicians…read morefailed to tighten my lug nuts down and my wheel nearly fell off! I returned the following business day to discuss potentially receiving a refund and possibly compensation for my damaged property (my wheels) and they refuse to comply. They say their techs tightened my lug nuts to spec. Implying i left their shop and loosened my lug nuts myself and then drove on said wheels ultimately damaging them to the point that they wont even bolt onto my vehicle properly now. outrageous! I was driving my vehicle the evening of the day they performed service on my vehicle and the steering wheel began to shake violently and making lots of noise, i got out to check my car, jacked it up and the wheel was just floating there loosely, with roughly an inch of play in all directions. I had to leave my vehicle in the parking lot of a church over night with a note in the window containing my phone number, of course the property owners called me bright and early at 7AM the following morning, saturday and told me i had to get there within an hour an have my car removed from their lot or it would be towed, so i got up and went there and waited for a tow truck to arrive to get my car towed home. I take great pride in my 99 Lexus and it shows, these people also dropped my car from 3 feet high onto the cement with their lift, WHILE I WAS SITTING IN THE VEHICLE! I'm sure their insurance company would love to hear that one! I would NEVER recommend this business to ANYONE. I am now in the process of having my attorney contact them. It's a shame, something so simple could easily be handled outside of court with their insurance company and none of this would happen.

Finally, an automotive store in Citrus County that has a broad customer base & still wants more…read morecustomers! Have been to several in Inverness, most a bitter disappointment. Tires Plus next to Golden Corral has awesome customer service, but this review is on Carlos. They do not use aggressive sales tactics at all, instead they kindly let you know what they offer & have great prices. I still can't believe l called at 11:45 with a difficult request & they said bring it right over. I thought they might need it all afternoon. I can't believe it was done right in a little over an hour completely to my satisfaction! A++++++++++

I have been going to this establishment for many years and have never been disappointed with their…read morelevel of service. Bill at the front desk is courtesans helpful and the techs know what they are doing Love these guys

Sad story, to be sure. Crystal River is such an up and coming destination in Florida. So I REALLY…read morewant to support our local businesses. However we JUST had a routine tire rotation and balance on our pickup prior to our road trip. We had to stop at Discount Tire in Savannah, Georgia after miles of intense vibration. Come to find out that both tires on the left were fine. Both tires on the right were one ounce and one and 1/2 ounce off respectfully. Sorry Firestone. You REALLY missed this one.

Dirk is spelled wrong this guy was so rude on the phone. I simply told him that his $135 diagnostic…read morefee was the highest I'd ever heard of. He screamed "Call the dealership" and hung up on me. Rude.

Dirk's is the place to go. I have all my work done there and they are highly competent and…read moreskilled.Clay is the only guy I trust to keep me on the road.

Gene is an awesome man who will help you any way he can and offer you the best deal! Love him and…read morehis Mrs. to pieces.

we've purchased several BRAND NEW & used tires from Gene and at one point when we had an…read moreemergencymedical appointment we even purchased a tire on a rim and he kept our original rim thing is our rim was perfect, his left us stranded an hour from home because it was cracked! . every single tire ever bought from him had to be replaced a few months later and when we finally went somewhere else we've had no more problems. sad part about gene is, instead of making things right he blames the CUSTOMERS!!

I really like this place All accounts automobile . Great place great service. First time going…read morehere. And my car Lucy was very well loved and taken care of. Definitely my place to go if my car acts up again. Fingers crossed. . And Daven has an excellent customer service personality. Lucy is purrring like a kitten. Thank you so much .

The guys that work at the shop are AWESOME!!! My truck conked out on me. They got me in and out in…read moreunder 30 minutes. Efficient and quality work in minutes. I will definitely recommend this crew!! Thank you

Flat tire, limped in on the spare. Within 20 mins, spare tire taken off, nail pulled from tiee,…read moretire patched and replaced back on truck. Spare replaced under truck. On our way. So fast and friendly that we did not get names. Could not have asked for anything more. Thank you

My wife brought in our car jut for an oil change. Without her asking or giving permission they…read morechecked and tried to sell her an air filter, she said no but we have big tree in our front yard that put leaves on hood of car which they let fall in to air intake while trying to sell us something we did not ask for or give permission to do so. As soon as she was driving out of Mavis the engine light come on and started having issues with car, brought back denied any kind of accountability and very rude to wife and talked down to her like she was an idiot. Mavis is not trustworthy and was very insulting towards her. please do not give them your hard earned money. They are rude, try to sale you things you did not ask for and will not stand behind Work!

Brian and the crew always take care of us. From oil changes to big repairs, we trust them to do it…read moreright, fast, and for a reasonable price!

Well I certainly would not call it the "fast" lube place. They pulled me in behind a car in the bay…read morethat was getting multiple services. As I waited and watched 4 cars go through the other bay. I was hoping to see them move me over, but nobody seemed to care much. They were very quick to give an excuse as why I waited, and even quicker to take my payment. So I guess all in all they are fast at something.

I highly recommend Ice Cold Air. I've been to a number of local repair shops and have had very…read moredissatifying experiences. I brought my 1997 Chevy Tahoe (with 382000 miles) in to have the vacuum power brake booster and master cylinder replaced. I provided the parts. They quoted me a price of a little over $400.00 for the labor. I dropped off at 7:30am on Thursday of that week and was able to pick it up by noon. When I got there too, to my very pleasant surprise the bill was $100.00 less than originally quoted. I wish to send a big thank you to all the staff at Ice Cold Air, you definitely have a repeat customer.

This bogus shop called " Ice Cold Air " in crystal River FL is the worst place to bring your…read morevehicle. They installed a fuel pump on my van and charged me 550 plus dollars for a 50 dollar mechanical fuel pump. I didn't mind the cost because I was stuck in Crystal River. The problem is this Fu@k boy Rick will not own up to installing the wrong fuel pump in my van. From the minute I drove my van out of the shop I was having issues. I brought the van back within 10 minutes and his little bit@h boy that works there tried to tell me it's low on gas add some gas and see what happens. I brought the van back the next day and Ricky told me it's your carburetor is bad. Keep in mind I had no issues with my carburetor. So I took his advice and had another place install a new carburetor only to find out the fuel pump is putting out way too much fuel. Hence these people are morons for not checking the fuel pressure. To top it off this idiot Rick tries to intimidate me by raising his voice talking over me and using every excuse not to accept responsibility for their lack of experience in automotive repair. My advice is to skip this shop.

Art and wife took advantage of my disability Art did my brake booster and master brake forgot to…read moreput gasket on and brake fluid went all over the engine never use that shop again

Art did a great job on my rear brakes. Honda wanted $300. Art did it for $160 and did it in about…read more30 minutes.